At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into fitness, health, and recovery.
The AI Quality team at WHOOP is responsible for ensuring the reliability, performance, and integrity of the AI models that power these insights, delivering cutting-edge AI technologies that our members can trust.
As an Engineering Manager at WHOOP, you will have both technical and people management responsibilities. On the technical side, you will partner with product and engineering leaders to uphold our "Measure What Matters" principle, ensuring every AI initiative has clear, visible, and actionable metrics. You will guide a team of AI and ML engineers in developing robust technical designs, architecture, and operational excellence. You will embody our "Decisions Over Consensus" principle, providing clear technical direction and documenting the rationale for high-stakes AI architecture choices.
On the people management side, you will foster a culture of innovation, teamwork, psychological safety, and continuous learning, ensuring all team members feel empowered to do their best work.
RESPONSIBILITIES:
- Lead and manage a team of cross-skilled engineers responsible for measuring and improving the quality of AI outputs.
- Champion the "Measure What Matters" principle by establishing rigorous testing frameworks to evaluate model drift and performance.
- Exercise "Decisions Over Consensus" to provide clear technical direction and resolve alignment stalls for the team.
- Manage third-party vendor relationships, overseeing both technology integration and partnership performance.
- Define technical strategy, architecture, and design for AI quality.
- Drive continuous improvement initiatives to optimize engineering productivity and quality.
- Provide mentorship and coaching to team members to support their professional growth.
QUALIFICATIONS:
- 5+ years of experience in software engineering, with significant experience building and measuring the quality of AI/ML products.
- Proven experience managing third-party vendor relationships and technology partnerships.
- Strong technical skills in Applied AI, Machine Learning, and software deployment lifecycles.
- Excellent communication, interpersonal, and people management skills.
- Passion for wearable technology and experience thriving in a fast-paced, high-growth environment.
- Experience managing an AI product at scale is a plus.
Skills Required
- 5+ years of experience in software engineering, with significant experience building and measuring the quality of AI/ML products
- Proven experience managing third-party vendor relationships and technology partnerships
- Strong technical skills in Applied AI, Machine Learning, and software deployment lifecycles
- Excellent communication, interpersonal, and people management skills
- Passion for wearable technology and experience thriving in a fast-paced, high-growth environment
- Experience managing an AI product at scale
What the Team is Saying
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WHOOP Compensation & Benefits Highlights
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Parental & Family Support — Parental leave is described as generous, with an additional transition period to support return-to-work. Feedback suggests this policy stands out within the overall package.
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Wellbeing & Lifestyle Benefits — Wellness stipends, free WHOOP memberships (including a giftable one), a sleep-performance cash incentive, daily meals, and access to onsite gym and recovery tools create a lifestyle-oriented offering. Feedback suggests these perks meaningfully enhance the total rewards experience beyond base pay.
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Equity Value & Accessibility — Equity participation and stock option eligibility are highlighted, and ownership is portrayed as rewarding as the company grows. Feedback suggests this sense of ownership positively influences perceptions of compensation.
WHOOP Insights
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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WHOOP Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
