Jobs at WHOOP

Manage WHOOP’s Mac and Windows endpoint fleets throughout the device lifecycle, from deployment through disposition. Engineer MDM, vulnerability patching, security policies, monitoring, observability, reporting, and automation aligned with HIPAA standards and SLA commitments. Reduce support tickets and manual toil, contribute to AI-first IT operations, support large-scale IT implementations, mentor colleagues, and communicate endpoint strategy clearly across technical and business teams.

Build and lead a new embedded firmware team for WHOOP’s next-generation wearable. Manage and mentor full-time and contract engineers, guide architecture, review code, own delivery schedules, and ship firmware from prototype through production. Partner with Product, Design, Hardware, and Quality to create responsive, power-efficient firmware for resource-constrained hardware. Establish testing, hardware-in-the-loop validation, release, and diagnostic practices while supporting hiring, performance management, and engineering culture.

Develop and maintain supply plans for WHOOP hardware products by translating demand, inventory targets, lead times, production schedules, and operational constraints into supply recommendations. Monitor inventory, purchase orders, production, shortages, and excess stock; recommend mitigation actions; support scenario planning and S&OP. Collaborate across demand planning, sourcing, manufacturing, materials, and logistics while improving planning systems, workflows, data validation, and supply visibility.

Own end-to-end demand planning across products, channels, customers, and regions. Develop forecasts using commercial strategies, historical data, market signals, promotions, launches, and inventory trends. Monitor forecast accuracy and bias, perform root-cause analysis, build demand scenarios, and communicate risks and recommendations. Partner with Sales, Growth, Finance, Operations, and Supply Planning to support inventory and capacity decisions. Lead demand planning activities within the S&OP cycle and support planning-system implementation.

Leads advanced electrical R&D for next-generation wearable sensing technologies. Responsibilities include sensor and signal-chain development, circuit design, experimentation, system characterization, data analysis, validation, root-cause investigations, and hardware debugging. Partners cross-functionally with mechanical, firmware, signal processing, and research teams to define requirements and improve sensing performance. Provides technical leadership and mentorship while remaining hands-on throughout prototyping and design iteration.

Leads advanced design exploration for future WHOOP accessories, bands, and apparel. Develops concepts using emerging technologies, materials, and manufacturing methods; translates member insights and trends into product opportunities; and prototypes ideas through sketching, CAD, 3D modeling, renderings, and hands-on making. Collaborates with design, materials, product, engineering, and external partners to validate concepts and communicate future product visions through storytelling and presentations.

Own wholesale performance reporting and analysis across retail partners, products, and regions. Build datasets, data models, dashboards, and automated reporting while validating data quality. Analyze sell-through, inventory, pricing, promotions, and commercial trends to identify growth opportunities. Partner with stakeholders across Wholesale, Digital Commerce, and Marketing to frame analytical questions, communicate findings, and provide actionable recommendations.

Leads WHOOP’s data governance function, defining strategy, operating models, ownership, data contracts, event taxonomy, cataloging, access policies, quality standards, and privacy compliance. Builds and coaches a senior team while partnering across engineering, analytics, product, legal, GRC, and InfoSec. Establishes governance frameworks, automated quality monitoring, access controls, compliance practices, and metrics, while embedding standards into technical workflows and advancing AI-powered governance.

Owns marketplace marketing growth across LATAM by localizing campaigns, managing media budgets, optimizing product pages and brand stores, and executing paid search and display campaigns. The role monitors customer feedback, analyzes performance and trends, manages marketplace partners and agencies, identifies new marketplace opportunities, and collaborates with Brand and Sales teams to improve visibility, conversion, engagement, and ROI.

Leads integrated brand marketing campaigns focused on product innovation, health, and longevity. Translates product strategy into positioning, messaging, creative briefs, and consumer-facing activations. Coordinates cross-functional execution across Product, Creative, Performance Marketing, Media, Growth, and Communications, while managing timelines, resolving ambiguity, and measuring campaign results. Improves marketing effectiveness through strategic thinking, creative judgment, consumer insights, and actionable performance recommendations.

Leads global learning strategy and programs across Membership Services, including onboarding, continuing education, product readiness, systems training, and employee development. Manages learning professionals, oversees LMS and learning technology, applies adult learning and instructional design methods, and establishes training quality standards. Uses learning analytics and operational metrics to measure business impact while partnering with Operations, Quality, HR, Product, Technology, and BPO stakeholders to improve employee proficiency and member experience.

Leads WHOOP’s brand design discipline, owning its visual identity, design standards, systems, and execution across global campaigns, digital, retail, events, partnerships, and internal communications. Responsibilities include managing and developing the design team, establishing governance and craft standards, directing high-visibility creative work, collaborating across departments, and introducing responsible AI-enabled workflows. The role requires extensive brand design leadership, strategic vision, hands-on creative direction, and strong people management.

Develops and deploys mechanical test fixtures and systems for product development and mass production. Responsibilities include translating test requirements into robust designs, applying tolerance analysis and GD&T, collaborating with contract manufacturers, leading fixture debugging and root-cause investigations, maintaining CAD and production documentation, and supporting NPI and production builds. The role also integrates electrical and instrumentation elements, evaluates fixture capability using manufacturing data and statistical methods, and drives cross-functional fixture improvements.

Develops electrical and electromechanical manufacturing test fixtures from prototypes through mass production. Designs board-level interfaces, wiring, harnesses, instrumentation, and automated test integrations; debugs and qualifies fixtures; creates production documentation; and partners with engineering teams and contract manufacturers on deployment, troubleshooting, and continuous improvement.

Designs and maintains iOS connectivity components linking WHOOP hardware, mobile apps, and cloud systems through BLE, Wi-Fi, and other protocols. Develops background services, synchronization and data-transfer pipelines using Swift and Combine; improves performance, power efficiency, reliability, and architecture. Collaborates with firmware, mobile, and cloud engineers, diagnoses distributed-system issues, documents solutions, and supports app releases, testing, signing, and App Store submission.

Technical Program Manager supporting new hardware product introduction from early development through mass production. Responsibilities include coordinating contract manufacturer readiness, managing manufacturing schedules and risks, tracking build plans and technical issues, supporting process validation and test deployment, and driving cross-functional resolution across engineering, quality, supply chain, and operations teams. The role is based in Boston and requires international travel of up to 25%.

Leads WHOOP’s global environmental product compliance strategy across regulations, reporting, supplier documentation, product lifecycle activities, and EPR obligations. Partners with engineering, operations, supply chain, quality, and legal teams to interpret requirements, improve compliance processes, manage regulatory data, and support market access. The role also develops biocompatibility testing standards for wearable products and supports sustainability certifications and voluntary environmental programs.

Supports product quality for hardware development from concept through launch. Responsibilities include quality planning, risk management, DFMEA and PFMEA, validation, process capability, supplier and manufacturing quality, root-cause analysis, corrective actions, data analysis, NPI builds, and launch-readiness reviews. Partners cross-functionally with engineering, operations, suppliers, and contract manufacturers. Requires up to 15% international travel and relocation to Boston, Massachusetts.

Leads applied machine learning and statistical research for health features using longitudinal wearable, physiological, behavioral, and multimodal data. Designs studies, models, evaluation protocols, and quality standards; partners with engineers to productionize methods; advises product, clinical, regulatory, and digital health teams; mentors scientists and engineers; and communicates evidence, limitations, risks, and trade-offs to technical and executive stakeholders.

Lead and mentor a team of software engineers building platforms that integrate with embedded and hardware systems. Define technical strategy, architecture, and design; translate cross-functional requirements into scalable solutions; maintain development, testing, and deployment best practices; contribute technically as a player-coach; and foster innovation, collaboration, psychological safety, and continuous learning.