We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide.
Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.
As a Site Reliability Engineer, you will enhance system reliability, observability and performance through a strong engineering approach and assist with incident resolution and best practices.
You will have strong software engineering skills, approaching system reliability and observability as a software problem — protecting, providing for, and progressing the performance and availability of our critical systems.
Using your engineering expertise, you will implement solutions that enhance reliability, including service instrumentation with OpenTelemetry and improved logging practices.
You will leverage AI tools and LLM platforms in your daily work to reduce toil, drive autonomous operations, and optimise system health, while engineering automation and tooling for effective service management.
Collaboration is key, working across multiple functions to embed reliability and observability best practices throughout the software development life cycle. Your contributions will ensure our systems meet user demands and foster a culture of continuous improvement.
This role is eligible for inclusion in the Company's hybrid working from home policy.
Qualifications- Excellent knowledge of programming languages including Python, Golang and JavaScript.
- Knowledge and experience of modern software development techniques and lifecycles.
- Excellent knowledge of Site Reliability Engineering (SRE) principles, including the creation and management of effective Service Level Indicators (SLI's) and Service Level Objectives (SLO's) for reliability and customer satisfaction.
- Knowledge of contemporary observability tools, techniques and best practice including Splunk, New Relic, Grafana and PagerDuty.
- Proficiency in shell scripting for automation and system management tasks.
- Experience with Infrastructure as Code (IaC), automation and orchestration tools such as Ansible and Terraform.
- Prior experience working in a large scale, 24/7 enterprise where system uptime and stability is of paramount importance to the business.
- An AI-native engineering approach, with hands-on experience using LLM platforms and coding assistants to improve productivity and quality, and the ability to integrate AI-driven telemetry for advanced observability, predictive insights and root-cause analysis.
- Developing and maintaining tools that facilitate effective management of our systems, ensuring they are operationally efficient and resilient.
- Working with automation and orchestration platforms to automate manual activity and reduce toil.
- Writing and contributing to code that enhances the reliability and observability of services, including telemetry, operational APIs and tooling.
- Building sophisticated dashboards using a range of telemetry data and dash boarding technologies like Grafana, Splunk and New Relic.
- Actively participating in live incident resolution and post-mortem analysis, providing effective remediation strategies to improve overall system health and prevent future issues.
- Driving initiatives to enhance system reliability and observability, contributing to a culture of continuous improvement.
- Maintaining and administering existing monitoring and analytic toolsets.
- Mentoring colleagues in use of new technologies or practices.
- Working with IT Operations to provide and support the use of critical tooling that will enable increasing levels of value to the Business.
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At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.
Skills Required
- Excellent knowledge of Python, Golang, and JavaScript
- Knowledge and experience of modern software development techniques and lifecycles
- Excellent knowledge of Site Reliability Engineering principles, including creating and managing SLIs and SLOs
- Knowledge and experience with observability tools and practices, including Splunk, New Relic, Grafana, and PagerDuty
- Proficiency in shell scripting for automation and system management
- Experience with Infrastructure as Code, automation, and orchestration tools such as Ansible and Terraform
- Prior experience working in a large-scale, 24/7 enterprise where uptime and stability are critical
- Hands-on experience using LLM platforms and coding assistants, with the ability to integrate AI-driven telemetry for observability, predictive insights, and root-cause analysis
What the Team is Saying
bet365 Compensation & Benefits Highlights
What else should readers know about bet365's Compensation & Benefits?
We give you the resources so that you can be your best self and feel great. Your wellbeing is our top priority. Here are just some of our life-enhancing benefits:
A healthy body and mind come first
We’ve partnered with ComPsych, who offer a complete support network, including expert advice and compassionate guidance available 24/7. We also offer various fitness resources to help you stay active and healthy.
Giving you financial peace of mind
Whatever life throws at you, we’re here to support along the way. With comprehensive financial benefits, you can have peace of mind knowing we’ve got you covered.
Full-time employees can earn an extra bonus each year, while we celebrate loyalty with rewards for 5, 10 and 25 years of service.
We also offer a 401(k) plan with a company match, as well as company-paid health insurance that includes medical, dental and vision benefits.
Room for personal growth and career development
We recognise and reward your hard work, helping you to learn, grow and thrive. With training and mentoring programmes readily available, you’ll have plenty of opportunities to upskill and progress. Above all, we support everyone in reaching their full potential.
bet365 Insights
What We Do
We’re one of the world’s leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.
Why Work With Us
Innovation thrives at bet365. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. With opportunities for growth and collaboration, team members have the chance to make a real impact in the world of online betting and gaming.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We know how important your life is outside of work, which is why many of our roles offer the flexibility to work from home up to 3 days a week.
