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The VIP Operations Manager - US will be responsible for managing and developing a VIP customer service team, leading and motivating the team to cultivate relationships with VIP customers, revising department policies and procedures, providing regular feedback, tracking performance, ensuring responsible gambling controls, and implementing processes to deliver exceptional customer service.
Responsible for expanding and retaining player numbers for VIP portfolio, developing VIP program, leading VIP team, implementing Responsible Gambling controls, managing VIP promotional strategies, collaborating with product teams, and tracking performance against targets.
Customer Service Representative responsible for providing resolutions to customers, communicating effectively through various channels, promoting responsible gaming, and enhancing customer experience on the platform.
The Fraud and Risk Specialist will analyze player accounts for fraudulent activities, manage payment transactions, ensure compliance with industry standards, handle fraud investigations, and provide exceptional customer service. This role offers career growth opportunities in a fast-paced sports gambling industry.
The Senior Software Engineer will be responsible for developing and maintaining sports trading and tools applications, working on a hybrid team based in Denver, Colorado. They will initially work on a Microsoft stack and cross-train in Golang, React, and Google Cloud Platform technologies.
A Change and Configuration Engineer responsible for ensuring change management processes are followed, regulatory compliance is maintained, and documentation is accurate. Engages stakeholders, processes change requests, and contributes to the Forward Schedule of Change. Suitable for confident analytical individuals with attention to detail and organizational skills.
Implement changes and improvements in ETL and Data Warehouse products, liaise with other departments, develop ETL routines using Ab Initio, manage Biq Query Cloud database platform, maintain documentation.
The Java Developer will be responsible for creating and maintaining critical regulatory systems in Java involving state-of-the-art cryptography. They will work on developing and maintaining highly available Java systems for regulatory compliance in the gaming and betting services industry.
Develop and maintain sports trading desktop apps and services using a tech stack including C#, SQL Server, .NET, and Go. Responsible for creating and configuring sporting events, supporting real-time data feeds, and providing instant feedback to traders and customers.
Infrastructure Engineer responsible for deploying, maintaining, and troubleshooting hardware across Data centers. Must have experience with Windows server, Linux, VMware, HPE, and Dell management software. Strong problem-solving and communication skills required.
The Trading Assistant will provide administrative support to traders, monitor live events for settlement of wagers, verify and create events on the website, and communicate with external sources. Flexible working hours including weekends and evenings are required.
Senior Software Engineer responsible for developing, enhancing, and supporting core product systems handling functions like bet placement, settlements, and editing. Experience in functional programming and distributed systems required. Opportunity to work on high-volume transaction systems. Hybrid work policy. Salary range $120,000 - $155,000 annually.