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Digital Media • Gaming • Software • Esports • Automation
Lead the Sports Product team for Brazil, delivering market research, competitor analysis, KPI monitoring and data-driven reports. Generate actionable insights, optimize strategies, manage real-time product issues, and propose product improvements to increase commercial performance.
Digital Media • Gaming • Software • Esports • Automation
Manage and retain high-value VIP players by developing and executing retention and recruitment strategies, overseeing promotional campaigns, ensuring regulatory and Responsible Gaming compliance, building lasting relationships with sports and casino clients, monitoring budget and cost visibility, and reporting VIP program performance to senior management.
Digital Media • Gaming • Software • Esports • Automation
Manage and retain VIP Canadian players by developing and executing retention and promotional strategies, ensuring regulatory compliance and Responsible Gaming, building and maintaining relationships with sports and casino clients, tracking VIP program performance, and collaborating with senior management to grow portfolio value and longevity.
Digital Media • Gaming • Software • Esports • Automation
Develop probabilistic and machine-learning models for real-time sports betting, analyse large datasets, validate and optimise models for accuracy and performance, collaborate with trading teams, and research novel modelling approaches.
Digital Media • Gaming • Software • Esports • Automation
Develop probabilistic and machine learning models for real-time in-play sports betting using large datasets. Validate and optimise models for accuracy and computational efficiency, collaborate with trading teams, fix data quality issues, and research new modelling approaches.
Digital Media • Gaming • Software • Esports • Automation
Provide customer support via live chat, telephone, and email; use internal tools to investigate and resolve inquiries; escalate issues to other departments as needed. Maintain compliance with policies and licensing, promote responsible gambling, and contribute to internal initiatives that improve customer experience. Complete training and pursue growth opportunities.
Digital Media • Gaming • Software • Esports • Automation
Provide administrative and regulatory support for sportsbook trading: verify and remove event restrictions, monitor regulatory compliance across domains, manage inbox, and perform regular checks to ensure offered products meet legislation and departmental policy.
Digital Media • Gaming • Software • Esports • Automation
Support the Head of Sports CRM to deliver global CRM strategy for sports. Lead day-to-day CRM operations, manage and develop teams, drive lifecycle roadmaps to reduce churn and increase yield, optimise personalised multi-channel communications, collaborate with Product, Trading and Marketing, run A/B tests and analytics, ensure regulatory compliance and high customer satisfaction.
Digital Media • Gaming • Software • Esports • Automation
Support the Head of Sports CRM in leading global Sports CRM delivery. Oversee daily CRM operations, team development, lifecycle roadmaps, segmentation, campaign optimisation (A/B testing), cross-functional launches, regulatory compliance, and customer communication across channels to reduce churn, increase yield, and improve satisfaction.
Digital Media • Gaming • Software • Esports • Automation
Provide dedicated IT support to directors and senior leaders: diagnose and resolve hardware/software issues, manage AV and workplace tech, configure consumer and IoT devices, escalate to 2nd/3rd line when needed, maintain asset inventory, and recommend technology improvements to boost operational efficiency.
Digital Media • Gaming • Software • Esports • Automation
Manage end-to-end global payroll operations, lead a small payroll team, prepare and check payroll data and reports, respond to payroll queries, improve processes, and ensure regulatory compliance across multiple countries.
Digital Media • Gaming • Software • Esports • Automation
Design, build and evolve a company-wide observability platform: instrument applications (OpenTelemetry), integrate APM/monitoring tools, create dashboards using logs/metrics/traces, manage incident response (PagerDuty), automate onboarding and workflows with IaC/automation, maintain monitoring tooling, set observability standards, mentor colleagues, and collaborate across teams to reduce MTTD and MTTR.
Digital Media • Gaming • Software • Esports • Automation
Lead a verification team to re-architect and deliver scalable Golang microservices, real-time facial recognition/AI systems, and operational tooling using React/TypeScript and cloud platforms. Mentor developers, own technical solutions from design to production, ensure code quality, estimation accuracy, and business-aligned solutions in a fast-paced environment.
Digital Media • Gaming • Software • Esports • Automation
Ensure high-quality delivery of Player Account Management software with focus on Responsible Gambling features. Define test strategies, create BDD feature files using Gherkin, analyse markdown and API schemas, estimate testing phases, execute QA, report and manage defects in Jira, and collaborate with product and development teams to resolve issues and improve testing approaches.
Digital Media • Gaming • Software • Esports • Automation
Test Player Account Management features focused on Responsible Gambling (risk, limits, self-exclusion). Define test strategies, create BDD/Gherkin feature files, execute QA against APIs and markdown specs, report and manage defects in Jira, and collaborate with product and development teams to ensure regulatory-compliant, high-quality releases.
Digital Media • Gaming • Software • Esports • Automation
Maintain and repair mechanical plant and building services (plumbing, heating, HVAC, refrigeration, pumps, motors, BMS). Perform planned preventative maintenance, reactive repairs, risk assessments, method statements, contractor management, and out-of-hours on-call support. Use CMMS for workload management and ensure compliance with health and safety regulations.
Digital Media • Gaming • Software • Esports • Automation
Lead design and delivery of a ground-up re-architecture of the Verification platform. Develop and support real-time facial recognition and core operational tooling using Golang, React and cloud technologies. Mentor and lead a small team, set technical standards, ensure high availability, produce solution documentation, and act as technical escalation to deliver scalable, maintainable systems.
Digital Media • Gaming • Software • Esports • Automation
Lead design, development, and support of a high-availability Verification platform (real-time facial recognition and core tooling). Drive a ground-up re-architecture into Golang, React and Cloud, mentor developers, own solutions end-to-end, ensure code quality, estimation, and operational readiness in a fast-paced environment.
Digital Media • Gaming • Software • Esports • Automation
Lead architecture and design of a scalable, high-throughput sports betting and trading platform. Define strategic roadmaps, create vision artifacts, validate designs via POCs, govern integrations with third-party COTS, and collaborate with architects and leadership to ensure technical alignment and adoption.
Digital Media • Gaming • Software • Esports • Automation
Design, deploy, maintain and support enterprise network infrastructure across the US and South America. Perform daily operations, troubleshoot devices, implement upgrades and enhancements, monitor performance and ensure high availability, security and compliance. Collaborate with cross-functional and UK network teams, document configurations and respond to incidents to maintain optimal connectivity and uptime.
