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Digital Media • Gaming • Software • Esports • Automation
Provide customer support in Spanish and English through live chat, telephone, and email. Assist with account verification, betting queries, complaints, and account updates; resolve issues promptly, escalate complex cases, collaborate with internal teams, and promote responsible gambling while following licensing policies. Comprehensive training is provided.
Digital Media • Gaming • Software • Esports • Automation
Owns the delivery, configuration, maintenance, integration, and support of critical SaaS, cloud, and enterprise applications. Responsibilities include advanced root-cause analysis, incident resolution, system architecture evaluation, vendor coordination, upgrades, automation, scalability improvements, stakeholder collaboration, and mentoring junior colleagues. The role also uses AI to develop solutions and identify system enhancements.
Digital Media • Gaming • Software • Esports • Automation
Owns and supports critical enterprise applications across SaaS, cloud, and on-premise environments. Responsibilities include system implementation, configuration, maintenance, advanced root-cause analysis, architecture evaluation, vendor coordination, upgrades, performance improvements, automation, scalability initiatives, and stakeholder collaboration. The role also mentors junior colleagues and uses AI to develop solutions and recommend improvements.
Digital Media • Gaming • Software • Esports • Automation
Support and maintain a broad portfolio of on-premise, SaaS, and cloud-hosted business applications. Responsibilities include troubleshooting complex incidents, performing root cause analysis, managing patches and upgrades, monitoring platform performance, supporting deployments, coordinating with internal teams and vendors, and ensuring service-level compliance. The role also serves as a technical escalation point and subject matter expert, with participation in an out-of-hours on-call rota.
Digital Media • Gaming • Software • Esports • Automation
Supports and evolves enterprise business applications across on-premise, SaaS, and cloud environments. Responsibilities include troubleshooting complex incidents, root cause analysis, application upgrades, patching, deployments, performance monitoring, system integration, stakeholder communication, and vendor SLA management. Serves as a technical escalation point and subject matter expert while participating in an out-of-hours on-call rota and using AI to improve solutions and operational processes.
Digital Media • Gaming • Software • Esports • Automation
Leads and grows the US data science capability while remaining hands-on with coding, machine learning model development, deployment, and MLOps. Mentors data scientists and machine learning engineers, establishes workflows and standards, translates business problems into scalable solutions, and partners with product, data, and UK-based teams. The role emphasizes rapid delivery, production-grade systems, stakeholder communication, and Google Cloud-based model automation, monitoring, and deployment.
Digital Media • Gaming • Software • Esports • Automation
Build, operate, and support cloud resources for sports trading and core systems. Partner with product delivery teams and the central cloud platform team to deliver self-service automation, apply cloud standards, support stakeholders, and promote modern engineering practices. Responsibilities include end-to-end cloud resource delivery, public cloud adoption, infrastructure automation, platform operations, and continuous improvement across critical software products.
Digital Media • Gaming • Software • Esports • Automation
Four-year apprenticeship combining hands-on electrical maintenance across company properties with classroom study toward a Level 3 qualification. Responsibilities include learning and performing electrical maintenance tasks, maintaining infrastructure, following health and safety standards, providing excellent customer service, collaborating with facilities teams, and accurately recording completed work.
Digital Media • Gaming • Software • Esports • Automation
Leads and develops a software engineering team responsible for real-time, event-based bonus systems. Oversees people, delivery, governance, quality, architecture, risk mitigation, and process improvement. Drives SDLC transformation through AI and agentic workflows, removes delivery blockers, mentors developers, and remains hands-on with technical solutions. The role requires expertise in scalable, highly available, low-latency systems, server-side and frontend development, databases, messaging, and middleware.
Digital Media • Gaming • Software • Esports • Automation
Lead a small team developing and supporting a business-critical verification platform. Design and deliver scalable, maintainable, performant systems during a ground-up re-architecture using Golang, React, cloud platforms, Kafka, SQL, .NET, and TypeScript. Provide technical leadership, solution governance, estimation, hands-on development, escalation support, code-quality oversight, and coaching while collaborating with UK teams and ensuring reliable delivery.
Digital Media • Gaming • Software • Esports • Automation
Provide customer support for an online gambling platform through live chat, telephone, and email. Investigate and resolve inquiries, complaints, and account issues using internal tools; escalate matters as needed; communicate policies and licensing requirements accurately; and promote responsible gambling. The full-time role includes an eight-week training program and evening, weekend, and holiday rotations.
Digital Media • Gaming • Software • Esports • Automation
Leads the strategy, development, and commercial performance of an in-house games portfolio. Responsibilities include building and mentoring a high-performing team, securing partnerships and exclusive content, overseeing game development, tracking KPIs, analyzing player and market data, adapting content for global and local markets, and collaborating with Product, Marketing, and Commercial teams to drive engagement, retention, revenue, and innovation.
Digital Media • Gaming • Software • Esports • Automation
Lead UI/UX design for mobile and web sports betting products focused on the Australian market. Develop innovative, high-fidelity designs and prototypes, ensure brand and style-guide consistency, address cross-platform scenarios, and collaborate with developers, stakeholders, and global design teams. Present design rationale, incorporate feedback, communicate local trends, and maintain strong relationships while managing multiple projects and deadlines.
Digital Media • Gaming • Software • Esports • Automation
Provide expert IT support to directors and senior leaders, resolving hardware and software incidents, maintaining workplace technology, and managing escalations. Support Windows, Mac, mobile, audiovisual, conferencing, consumer technology, and IoT devices. Maintain asset inventories, improve IT processes, evaluate new technology, coordinate with third parties, and provide on-call support. The role requires professionalism, urgency, executive support experience, and on-site work with travel between locations.
Digital Media • Gaming • Software • Esports • Automation
Own Australian CRM optimisation by connecting local operations with global teams, coordinating campaigns around sporting events and product launches, ensuring regulatory compliance, analysing customer and competitor trends, resolving process issues, and leading continuous-improvement meetings.
Digital Media • Gaming • Software • Esports • Automation
Oversee facilities helpdesk, CAFM, mailbox, and booking systems while supporting daily site operations. Coordinate contractor communications, facilities administration, pool vehicle bookings, and electric vehicle charging points. Collaborate with Engineering on job plans and manage urgent maintenance requests through resolution. The role operates on a full-time rolling rota of any four days from seven.
Digital Media • Gaming • Software • Esports • Automation
Maintains critical mechanical plant equipment and facility support systems through planned preventative maintenance, inspections, servicing, repairs, and fault finding. The role covers motors, drives, pumps, pipework, refrigeration, and building management systems. Responsibilities include risk assessments, method statements, CMMS issue tracking, contractor coordination, safety compliance, on-call emergency response, project support, and critical spares management.
Digital Media • Gaming • Software • Esports • Automation
Optimise website structure and sports content for organic search across Bulgarian and other regulated markets. Conduct SEO audits, keyword and competitor research, monitor search performance, analyse data, identify growth opportunities, and coordinate with content, development, outreach, and paid teams. Create and improve sports news and evergreen content, manage content calendars, support structured data initiatives, and track search engine algorithm changes.
Digital Media • Gaming • Software • Esports • Automation
Monitor and maintain live sports content, streaming feeds, and country-specific displays across company platforms. Audit content quality and compliance, combine third-party streaming schedules, troubleshoot live event issues, and coordinate internal and external communications. The role requires strong attention to detail, English communication skills, task prioritization, sports interest, Microsoft Office knowledge, and technical problem-solving ability while working rotating shifts.
Digital Media • Gaming • Software • Esports • Automation
Perform planned and reactive maintenance across indoor and outdoor facilities. Complete minor repairs, general maintenance, waste disposal, cleanliness tasks, and ad-hoc facilities requests. Chaperone visitors and serve as a professional point of contact while maintaining high standards of safety, workmanship, and facility condition. The role requires facilities maintenance experience, independent problem-solving, a full UK driving licence, and experience operating specialized access equipment.
