Senior Business Systems Applications Engineer

Posted 7 Hours Ago
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Stoke-on-Trent, Staffordshire, England, GBR
Hybrid
Senior level
Digital Media • Gaming • Software • Esports • Automation
We’re a world‑leading betting brand, delivering across a broad range of sports and markets globally.
The Role
Owns the delivery, configuration, maintenance, integration, and support of critical SaaS, cloud, and enterprise applications. Responsibilities include advanced root-cause analysis, incident resolution, system architecture evaluation, vendor coordination, upgrades, automation, scalability improvements, stakeholder collaboration, and mentoring junior colleagues. The role also uses AI to develop solutions and identify system enhancements.
Summary Generated by Built In
Company Description

We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide.

Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

Job Description

Take ownership of critical enterprise platforms and elevate seamless technical solutions as a Senior Business Systems Applications Engineer.

Business Systems Solutions drives the integration, health and evolution of 3rd party and enterprise applications across on-premise, SaaS and cloud environments. The function delivers scalable tools that streamline internal operations and support high-volume global technology operations.

This role focuses on leading technical application support, system implementations and root-cause analysis across sophisticated business platforms. You will collaborate closely with internal stakeholders and external software vendors to optimise system architecture, champion best practice and mentor colleagues.

This role is eligible for inclusion in our hybrid work from home policy.

Qualifications

  • Strong background supporting and integrating SaaS and cloud-hosted enterprise applications
  • Proven track record in diagnosing, evaluating and resolving complex architectural and system issues
  • Expertise in software vendor management and 3rd party tool implementations
  • Sound understanding of enterprise system architecture, lifecycles and integration patterns
  • Confidence in managing multiple project priorities and high-impact deliverables independently
  • Skilled in building collaborative relationships with cross-functional technical and business stakeholders

Additional Information

  • Lead the delivery, configuration and ongoing maintenance of core business applications across cloud and SaaS environments
  • Conduct advanced root-cause analysis to diagnose and resolve complex technical incidents across the enterprise stack
  • Partner with external software vendors and internal engineering teams to deploy seamless upgrades and enhancements
  • Evaluate existing system architecture to identify performance improvements, automation opportunities and scalability gains
  • Guide and mentor junior colleagues in incident handling, system support techniques and technical standards
  • Collaborate with business stakeholders across various departments to align application performance with operational requirements
  • Utilising AI to provide solutions and suggest improvements

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.

Skills Required

  • Strong experience supporting and integrating SaaS and cloud-hosted enterprise applications
  • Proven ability to diagnose, evaluate, and resolve complex architectural and system issues
  • Expertise in software vendor management and third-party tool implementations
  • Understanding of enterprise system architecture, system lifecycles, and integration patterns
  • Ability to manage multiple project priorities and high-impact deliverables independently
  • Ability to build collaborative relationships with cross-functional technical and business stakeholders

What the Team is Saying

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bet365 Compensation & Benefits Highlights

What else should readers know about bet365's Compensation & Benefits?

We give you the resources so that you can be your best self and feel great. Your wellbeing is our top priority. Here are just some of our life-enhancing benefits:

A healthy body and mind come first

We’ve partnered with ComPsych, who offer a complete support network, including expert advice and compassionate guidance available 24/7. We also offer various fitness resources to help you stay active and healthy.

Giving you financial peace of mind

Whatever life throws at you, we’re here to support along the way. With comprehensive financial benefits, you can have peace of mind knowing we’ve got you covered.

Full-time employees can earn an extra bonus each year, while we celebrate loyalty with rewards for 5, 10 and 25 years of service.

We also offer a 401(k) plan with a company match, as well as company-paid health insurance that includes medical, dental and vision benefits.

Room for personal growth and career development

We recognise and reward your hard work, helping you to learn, grow and thrive. With training and mentoring programmes readily available, you’ll have plenty of opportunities to upskill and progress. Above all, we support everyone in reaching their full potential.

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The Company
HQ: Denver, Colorado
10,000 Employees
Year Founded: 2000

What We Do

We’re one of the world’s leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

Why Work With Us

Innovation thrives at bet365. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. With opportunities for growth and collaboration, team members have the chance to make a real impact in the world of online betting and gaming.

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bet365 Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We know how important your life is outside of work, which is why many of our roles offer the flexibility to work from home up to 2 days a week.

Typical time on-site: Not Specified
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