Software Engineer, Solution Test-IQ Platform

This is a hybrid role in San Jose CA. You will be working in office 3 days per week.

The Cisco IQ Platform Team is the high-velocity engineering engine within CX Engineering, powering Cisco’s entire customer experience ecosystem. We build the unified, AI-powered foundation—including infrastructure, frameworks, system services, and data connectors—that allows our services to be anticipatory rather than reactive. As a Solution Test Engineer, you will be a technical individual contributor focused on the end-to-end reliability of the Cisco IQ ecosystem, ensuring that our shared foundation supports both SaaS and on-premises delivery models with confidence.

In this role, you will bridge the gap between platform infrastructure and the customer experience. You will move beyond simple bug detection to architecting UI/API automation frameworks and leveraging agentic AI workflows to ensure Cisco’s IQ Platform (React-based UIs and Kafka-based back-ends) remains resilient, performant, and secure.

• E2E Strategy & Execution: Lead the end-to-end testing lifecycle, designing complex scenarios that validate user workflows, device interactions, and data flows across Cisco network enterprise environments.

• Automation Leadership: Build and maintain scalable UI/API test automation frameworks for React applications and back-end APIs.

• AI Innovation: Drive the adoption of Agentic AI (automated test data generation and script refactoring) to build no-code automation flows and optimize script efficiency.

• Platform Excellence: Support the consolidation of frameworks and common services. Validate event-driven architectures and Kafka data pipelines to ensure "nobody has to think about the plumbing."

• Systemic Troubleshooting: Diagnose complex connectivity and data workflow issues, identifying root causes across the stack—from front-end code to core networking protocols.

• Mentorship: Conduct rigorous design reviews and mentor G4/G6 engineers, cultivating a culture of engineering excellence through collaboration and technical data-driven insights.

• 5 years of professional engineering experience in Solution Testing or Software Quality Engineering (with a Bachelor’s); 3+ years (with a Master’s)

• Programming experience building automation scripts and object-oriented test suites using Python or Java 

• Experience with test automation for React UI and REST APIs (e.g., Playwright, Cypress, Selenium, REST Assured, or PyTest)

• Experience with Linux/Unix command-line utilities, shell scripting, and system logging

• Experience integrating UI and API test cases into Jenkins/GitHub Actions CI/CD pipelines

• Exposure to Agentic testing concepts and AI-driven script refactoring to enhance testing frameworks

• Core networking (L2/L3 protocols, TCP/IP); CCNA/CCNP certification

• Experience with Kafka for data pipelines and AWS cloud-native services (EC2, EKS, S3)

• Experience normalizing APIs and consolidating frameworks within a global, distributed team environment

• Experience testing MongoDB or other NoSQL databases

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.