Job Description:
Job Title – Software Engineer – RPA
The Purpose of This Role
The associate will work within a rapidly changing and growing Robotic Process Automation (RPA) environment. RPA team collaborates with business partners and multiple operation teams to develop, implement, and maintain RPA solution to generate efficiency in the process.
The Value You Deliver
The successful candidate will be acting as a liaison with business, RPA management team and will be responsible for developing, implementing, and maintaining RPA solution on Blue Prism platform by applying his/her knowledge of business requirements, subject matter expertise and co-ordination with SME, management, and other stakeholders.
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Stakeholder management: Identify partners’ needs and effectively engage with them to handle communication, alignment, reporting and escalations.
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Delivery management: Ensure that the SLAs (both internal and partner/client) of all the services are met or exceeded e.g., BOT development timeless, quality of work (customer ask vs. actual BOT output)
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Drive superior customer experience
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Reporting: Management reporting, delivery status reporting and meeting all other communication needs of the organization.
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Risk Plan, to identify portfolio level risks and dependencies, and develop and execute mitigation strategies
The Skills that are Key to this role
Technical / Behavioral
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Hands-on experience with RPA - Blue prism tool and related skills - RPA Methodology, RPA life cycle and Best Practices
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Good knowledge of at least one coding language C#/Java, VB Script, Excel VBA (Excel Macros)
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Basic knowledge of Python scripting language
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Blue Prism backend automation (Code based, API)
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Analyze and troubleshoot technical issues related to automation solutions
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Stay up to date with the latest developments in Blue Prism technology and industry trends
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Strong and effective communication skills (verbal & written)
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Analytical skill and solution mind-set
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Ability to adopt change (change management)
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Willingness to work in various shifts
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Project management
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Stakeholder management
The Skills that are Good to Have for this role
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Legacy system understanding
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Automation & project management experience will be an added advantage
How Your Work Impacts the Organization
Manual work will be eliminated by deploying RPA solutions (BOTs) which eliminate or reduce risk for the business along with generating efficiency.
The Expertise We’re Looking For
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Graduate: Technical side of graduation will be advantageous
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Mandatory Technical Skills: Basic understanding of computer & programming
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BOT Development and Production experience
Company Overview
Fidelity Investments is one of the world's largest providers of financial services. Headquartered in Boston, US, Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for nearly 70 years, Fidelity employs 45,000 associates who are focused on the long-term success of our customers. FMR (Fidelity Management & Research) India is the Global Inhouse Center of Fidelity Investments. Headquartered at Bangalore, where operations commenced in 2003, FMR India has another fully functional unit at Chennai. To know more visit: FMR India
Location: Bangalore
Shift timings: 1:00 pm - 10:00pm
Certifications:
Category:Information Technology
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
