IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company.
At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.
With a team of over 300 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.
Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.
About the client: Sitecore
Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.
Job DescriptionThe Product Support team provides assistance in solving non-trivial technical challenges to its Partners and Customers and is a key contributor in ensuring successful implementations of many projects.
Software Engineers spend most of the time on deep investigation of the real-life usage of the Experience Platform, Experience Manager Cloud, Content Hub, and other products, working with the product code, troubleshooting complex problems, developing patches and code examples.
The work process involves written communication with Certified Developers from around the world, while online meetings are used for the most complex projects and critical situations.
In addition to helping Partners and Customers deliver successful solutions, the team contributes to the development of its products, develops and maintains own modules and applications.
Position of the Software Engineer in the Product Support team provides technical and personal growth opportunities in the wide range of different professional areas for both new and experienced software development specialists.
Position will require participation in 24x7x365 shift coverage rotation, including work during late hours and during weekends, according to the predefined schedule and in compliance with all local labor regulations.
QualificationsIdeal candidates will have the following background:
- Experience working with Microsoft technologies, including:
- ASP.NET
- C#
- Visual Studio
- MS SQL Server
- Azure
- Knowledge of HTML, XML, JavaScript, and CSS
- Outstanding problem solving and logical thinking skills
- Understanding of object-oriented programming concepts
- Understanding of client-server software architecture
- Experience of working with data structures and creating software algorithms
- Great communication skills in English
Qualifications
Experience in the following would be a plus:
- Experience in troubleshooting software performance & scalability issues
- Experience working with technologies such as Azure Web Apps, Kubernetes, Elastic, Kibana, Grafana, Kafka, GraphQL, Cloudflare
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
IFS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFS and has not been reviewed or approved by IFS.
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Retirement Support — Retirement support is presented as part of the package in North America through a 401(k) plan and references to pension/defined contribution arrangements in some contexts.
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Healthcare Strength — Healthcare coverage is described as available in some regions, including health, dental, life, and disability insurance offerings.
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Strong & Reliable Incentives — Variable pay elements such as monthly bonuses and profit sharing are described as meaningful in certain roles, with bonuses tied to performance outcomes like reduced downtime.
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What We Do
IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 5,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifsdotcom Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/
