Key Responsibilities:
- Utilize technical and procedural skills to support the team's work within ServiceNow or other relevant systems.
- Participate in design and development discussions, aiding the team in conceptualizing desired outcomes from a software engineering perspective.
- Ensure adherence to relevant technical strategies, policies, standards, and practices.
- Develop integrations between ServiceNow and other enterprise systems using REST APIs, MID Server, and Integration Hub.
- Maintain and optimize ServiceNow applications to ensure high performance and reliability.
- Identify automation opportunities and make recommendations for improvements.
- Ensure compliance with IT security policies and best practices in ServiceNow implementations.
- Provide support for ServiceNow upgrades and enhancements.
- Participate in reviews of your own work and lead reviews of colleagues' work.
- Assist in estimating features and elements in terms of technical input, resources, time, and anticipated outcomes.
- Provide technical support, including troubleshooting and enhancements for both existing and new functionalities.
- Document processes to capture best practices, methodologies, and ensure repeatability.
- Communicate updates, challenges, and concerns to team members, managers, product owners, and other key stakeholders.
Minimum Qualifications:
- Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 14 years' experience in a related field.
- 2-4 years of experience in ServiceNow development or enterprise software development.
- Proficiency in JavaScript, Glide Scripting, and API development.
- Hands-on experience with ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, and App Engine.
- Experience with integration methods such as REST APIs and Flow Designer.
- Experience with ServiceNow Scoped Applications and App Engine development.
- Familiarity with ServiceNow Flow Designer, Integration Hub, and Workflow Editor.
- Strong understanding of ServiceNow data structures, table relationships, and ACLs.
- Strong analytical and troubleshooting skills.
- Understanding of Agile development principles and experience working within an Agile development practice.
- ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) Certifications.
- ServiceNow Micro or Implementation Certifications are a plus, as well as Agile Certifications.
USD 87,200.00 - 130,800.00 per year
Compensation:
Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
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What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
