Software Engineer II - Remote Assistance

Posted 19 Hours Ago
2 Locations
In-Office or Remote
171K-190K Annually
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
We reimagine the way the world moves for the better.
The Role
Build and maintain full-stack web applications, backend services, and APIs supporting autonomous vehicle remote-assistance operations. Develop operator interfaces, integrate vehicle data and platform services, write tested and reliable code, improve performance, establish monitoring, troubleshoot production issues, and participate in design reviews, documentation, on-call rotations, and team collaboration.
Summary Generated by Built In

About the role and team 

Uber’s Autonomous Mobility & Delivery (AM&D) team builds technology that brings autonomous vehicles onto Uber’s platform. Our Remote Assistance (RA) systems give human operators the information and tools to understand vehicle behavior and support autonomous operations in real time.

As a Full-Stack Engineer, you will build web applications and backend services that support remote assistance workflows. You will own the development and delivery of features across the stack, working with engineering, product, design, and operations to translate requirements into reliable, intuitive software. This is a hands-on role spanning feature design, implementation, testing, deployment, and production support.

 

What you’ll do 

  • Build and maintain full-stack features for remote assistance operators, including interactive web interfaces, backend services, and APIs that bring together vehicle information and operator workflows.
  • Contribute to technical designs, document implementation decisions, and evaluate tradeoffs between performance, reliability, and maintainability. Reuse and extend existing systems where appropriate.
  • Work with product managers, designers, and operations stakeholders to understand user needs, clarify feature requirements, and improve the operator experience.
  • Deliver features spanning frontend and backend components, coordinating dependencies with other engineers and integrating with platform services and vehicle data.
  • Write high-quality, well-tested code. Establish monitoring and alerting for the software you build, participate in on-call rotations, and independently troubleshoot production issues.
  • Improve the performance and maintainability of your software by addressing bottlenecks, reducing code duplication, and closing gaps in test coverage.
  • Participate in code and design reviews, contribute technical documentation and operational runbooks, and help onboard new team members.
     

Basic Qualifications 

  • A bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 3+ years of software engineering experience building and shipping production web applications and backend services.
  • Proficiency in JavaScript or TypeScript, HTML, CSS, and a modern frontend framework such as React.
  • Experience developing backend services and APIs, with proficiency in at least one backend programming language.
  • Strong foundations in data structures, algorithms, and software design, with the ability to implement, test, and debug features across the application stack.

 

Preferred Qualifications 

  • Experience building real-time web applications, operational dashboards, map-based interfaces, or data visualizations.
  • Familiarity with streaming data, distributed systems, or synchronizing application state between frontend and backend.
  • Experience investigating and improving browser performance, API latency, or backend service reliability.
  • Experience collaborating with product and design to improve usability based on user feedback.
  • Familiarity with autonomous vehicles, robotics, telemetry, or remote assistance systems. Prior domain experience is helpful but not required.
  • AV specific industry knowledge
  • Remote assistance specific knowledge


Responsibilities

For San Francisco, CA-based roles: The base salary range for this role is USD $171,000 per year - USD $190,000 per year.


For Seattle, WA-based roles: The base salary range for this role is USD $171,000 per year - USD $190,000 per year.


For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Us

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Skills Required

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
  • 3+ years of software engineering experience building and shipping production web applications and backend services
  • Proficiency in JavaScript or TypeScript, HTML, CSS, and a modern frontend framework such as React
  • Experience developing backend services and APIs, with proficiency in at least one backend programming language
  • Strong foundations in data structures, algorithms, and software design, with the ability to implement, test, and debug features across the application stack
  • Experience building real-time web applications, operational dashboards, map-based interfaces, or data visualizations
  • Familiarity with streaming data, distributed systems, or synchronizing application state between frontend and backend
  • Experience investigating and improving browser performance, API latency, or backend service reliability
  • Experience collaborating with product and design to improve usability based on user feedback
  • Familiarity with autonomous vehicles, robotics, telemetry, or remote assistance systems
  • AV-specific industry knowledge
  • Remote assistance-specific knowledge

Uber Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.

  • Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
  • Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
  • Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.

Uber Insights

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The Company
HQ: San Francisco, CA
21,000 Employees
Year Founded: 2009

What We Do

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.

Why Work With Us

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

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