Software Engineer II, Memberships

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San Francisco, CA, USA
Hybrid
135K-169K Annually
Junior
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
Build and optimize backend services for Crunchyroll’s membership and service monetization platform. Responsibilities include architecting scalable subscription and payment systems, improving performance and reliability, collaborating with product, design, quality, and data teams, and supporting operational excellence through on-call rotations and incident management.
Summary Generated by Built In
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

As a Software Engineer II on our Memberships Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our membership platform that powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase. 

In the role of Software Engineer II, you will report to the Engineering Manager of the Memberships team.

We are considering applicants for the location(s) of San Francisco, CA.

About You

We get excited about candidates, like you, because:

  • You’re an experienced and passionate Software Backend Engineer with experience building robust and reliable backend services (2+ years of relevant experience in the software industry) 
  • You’re experienced in Typescript or Node.js, Java, GoLang.
  • You’re experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS)
  • You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
  • You’re experienced in operational excellence (on-call rotations, incident management)
  • You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.
About the Team

The Membership team is responsible for building and maintaining systems that assist in subscription management and granting benefits for our customers. We are directly tied to one of the main streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day includes executing payment & subscription processing, marketing strategies, process improvements by leveraging analytics and partnering with customer support. Our services process millions of subscriptions in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our users and privacy standard processes.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - San Francisco, CA
$135,100$168,900 USD
About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Skills Required

  • 2+ years of relevant experience in the software industry
  • Backend software engineering experience building robust and reliable backend services
  • Experience with TypeScript or Node.js, Java, or Go
  • Experience with cloud technologies including API Gateway, Lambda, EC2, RDS, or ECS
  • Experience with databases including PostgreSQL, MariaDB, DynamoDB, or MongoDB
  • Experience with operational excellence, on-call rotations, and incident management
  • Ability to work effectively in an Agile and collaborative environment

What the Team is Saying

Terry
Bianca
Mae
Arika

Crunchyroll Compensation & Benefits Highlights

  • Healthcare Strength Healthcare is described as fully covered in the U.S., with dental and vision plus HSA/FSA options, and access to Sony Pictures’ comprehensive medical programs and resources. Family-building and caregiving supports such as fertility coverage and backup care are also documented in Sony’s benefits materials.
  • Retirement Support Retirement support includes a 401(k) plan administered via Sony with an employer match and documented first‑day eligibility/enrollment timelines. Plan guides and SPDs are accessible through the Sony benefits hub.
  • Leave & Time Off Breadth Time away is framed around Flexible Time Off in U.S. roles alongside paid parental leave. Additional paid leave types and hybrid work practices are referenced across public materials and listings.

Crunchyroll Insights

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The Company
Berlin, Germany
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
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