Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premier-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
About the Role
We’re looking for a Data Backend Engineer to join our China team and strengthen Wati’s data infrastructure. This role is ideal for someone who loves working with large-scale data systems, enabling insights, analytics, and intelligent decision-making across our platform.
What You’ll Do
- Build and maintain scalable data pipelines and backend services.
- Design and optimize data storage solutions (structured and unstructured).
- Collaborate with product and analytics teams to deliver data-driven features.
- Ensure data quality, availability, and performance at scale.
- Integrate with third-party APIs and tools for reporting and analytics.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field.
- 2–4 years of experience in backend/data engineering.
- Strong skills in Python, Java, or Go.
- Hands-on experience with SQL and NoSQL databases (MongoDB, PostgreSQL, BigQuery).
- Familiarity with ETL pipelines, data warehousing, and streaming frameworks (Kafka, Spark, Flink).
- Understanding of cloud-based data infrastructure (GCP, AWS, or Azure).
Benefits
- Experience with ML/AI model integration.
- Knowledge of data governance and security practices.
- Familiarity with BI tools (Tableau, Looker, Metabase).
What We Do
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: Shared inboxes allow seamless collaboration Powerful automation boosts efficiency Broadcast messaging engages customers Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations
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