Jobs at Wati

The Mid-Market Account Executive will drive new business, managing sales cycles with mid-market clients in Southeast Asia, focusing on customer engagement solutions.

The role involves integrating user-facing elements, writing efficient code, designing scalable applications, ensuring security, and managing high-load production environments.

The Mid-Market Account Executive will manage the entire sales process, conduct consultative sessions, and influence product strategy to drive revenue growth in Southeast Asia.

Manage IT assets lifecycle, support users with technical issues, manage SaaS subscriptions, and ensure security awareness among staff.

The Partner Sales Development Representative will identify and recruit partners, execute outreach strategies, enable partners, manage leads, and support their market launch, focusing on Southeast Asia.

Lead and optimize the quality and performance of AI systems, focusing on preference learning, benchmarking, and model optimization for a scalable messaging platform.

Lead the architecture and optimization of AI systems, focusing on LLM orchestration and agent infrastructure to enhance customer experiences across messaging platforms.

The Product Marketing Manager for Enablement oversees sales, customer support, and partner enablement programs, ensuring content is up-to-date and effective. Responsibilities include managing training assets, building onboarding programs, and tracking content utilization to improve sales metrics.

The role involves developing and executing new product features, collaborating with various teams, and influencing stakeholders, with a strong focus on B2B SaaS context.

Develop user-facing features for an AI Customer Service Agent, handling full-stack development, API integration, and performance optimization while collaborating with design and product teams.

Analyze user behavior and product performance to deliver actionable insights, driving product decisions. Collaborate with cross-functional teams and create data visualizations to influence product strategy.

Plan, launch, and optimize paid campaigns across Google, Meta, LinkedIn and other channels; own full campaign lifecycle; monitor ROAS/CAC/CTR; build dashboards and reports; collaborate on creatives and landing pages; support budget pacing, attribution and cross-market execution.

Provide L1 technical support for a SaaS customer engagement platform: troubleshoot product issues, answer inquiries across channels, document and escalate tickets, create knowledgebase content, deliver remote product training, and collaborate with product and sales teams to improve customer experience and KPIs.

As a Software Engineer at WATI, you will expand product offerings and deploy new features, ensuring quality software delivery on schedule while collaborating with cross-functional teams.

The Staff Technical Product Manager will develop and scale product capabilities for customer communication and sales workflows for global B2B businesses, involving collaboration with customers, sales, and engineering teams.

As a Software Engineer Intern, you will write maintainable code in C# or Golang, assist with debugging and validation, and collaborate with teams on software development projects involving AI-driven workflows.

As a Software Engineer Intern at Wati, you'll write code in C# or Golang, assist in debugging, participate in project planning, collaborate with teams, and learn software development best practices, particularly in AI-driven workflows.

The Agentic Engineer will design, build, and optimize backend systems, focusing on APIs and intelligent automation to enhance customer experiences.

The Talent Acquisition Executive will manage recruitment processes, partner with managers, and leverage AI for efficient hiring in a global environment.

Oversee revenue growth and market expansion for Wati's Spanish-speaking LATAM businesses, driving pipeline generation and enterprise deals while building a regional sales team.