Jobs at Wati

Work as a software development intern writing C# or Go code, assisting with coding, debugging, and validation; integrate AI-assisted tools and agentic systems; participate in planning, feature enhancements, testing, and cross-functional collaboration in an AI-first environment.

Manage and grow key client accounts for Wati and Astra by building relationships, developing account plans, identifying cross-sell/upsell opportunities, negotiating contracts, tracking performance metrics, and collaborating with product, CSM, marketing, and support teams to drive revenue and AI adoption.

The role involves engaging high-intent leads, supporting the sales team, conducting product demos, and managing customer inquiries effectively, while maintaining CRM tracking.

Wati seeks a Senior Product Manager to develop product strategy and roadmap for integrations and APIs, enhancing customer communication via a scalable AI platform. Responsibilities include analyzing developer needs, collaborating with multiple teams, and leading product-led partnerships for growth.

The Product Operations Manager will enhance product team efficiency by improving systems, tools, processes, and leveraging AI for insights and workflows.

The Product Support Associate will provide customer support, troubleshoot issues, document interactions, deliver training, and collaborate with teams for customer satisfaction.

The Product Support Associate provides customer support by troubleshooting technical issues, documenting interactions, collaborating with teams, and delivering training sessions.

The GTM Engineer will design and build automated systems for the company's go-to-market engine, focusing on revenue technology and AI capabilities across various teams and markets.

As a Pre-Sales Solutions Consultant, you'll conduct product demos, manage customer queries, and develop solutions to drive customer adoption and satisfaction.

Wati is seeking a Senior Backend Engineer to enhance core backend features for their SaaS platform, focusing on analytics APIs and AI-powered automation. Responsibilities include designing, implementing, debugging, and leveraging AI coding agents in development workflows while collaborating with cross-functional teams.

The China HR Manager will oversee HR operations in Shenzhen, managing employee lifecycle processes, payroll, compliance, employee relations, and operational improvements while ensuring a positive employee experience and legal compliance.

The role involves qualifying inbound leads, executing outbound prospecting, delivering product demos, and collaborating with Account Executives to drive sales in Southeast Asia.

The Revenue Strategy & Planning Lead will drive strategic planning, forecasting, and business performance reviews across various teams, focusing on enhancing operational efficiency and cross-functional alignment.

As a Software Engineer I, you will develop and maintain backend services and APIs for WATI's SaaS platform, collaborating with teams to enhance features and system reliability.

The Performance Marketing Specialist will manage Google Ads campaigns, optimize landing pages, build audience segments, and provide performance insights.

Looking for an SEO & Content Marketing Specialist to manage content operations, execute SEO strategies, conduct keyword research, and maintain site health.

Lead the growth and evolution of Wati's Commerce product by defining roadmaps, collaborating across teams, and enhancing merchant engagement through eCommerce solutions.

The Video & Content Marketing Specialist creates engaging video content and manages the YouTube library, focusing on B2B SaaS storytelling.

The Agentic Engineer - Automation role focuses on developing backend services and APIs for automation, involving coding, debugging, and collaborating with cross-functional teams. Responsibilities include implementing scalable workflow capabilities and ensuring system reliability and performance.

The Brand Executive Intern will manage Wati's online reputation, maintain brand consistency across platforms, create brand documents, assist with website updates, and draft communications.