Software Engineer I

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Dublin
In-Office
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

                                      Software Engineer I - EMEA Engineering Services

Why We Have This Role

The Engineering Services (ES) organization is distributed across 4 locations - Seattle, Provo Utah, Mexico City and Dublin. We are tasked with solving the last mile integration and feature challenges that some of our most strategic and critical customers encounter while designing their Qualtrics XM program.
Our EMEA Engineering Services team is located in Dublin and supports the business by building custom software that complements or enhances our platform capabilities, often incubating repeat patterns of requests into new platform features. We support the business and our customers with custom software needs in the EMEA and APJ regions.

How You’ll Find Success

  • You take full ownership of complex systems from design to deployment, delivering reliable, scalable solutions.
  • You write clean, well-tested code and champion quality across the team.
  • You actively share your knowledge to level up peers.
  • You navigate trade-offs pragmatically, working with your team leader to balance velocity with maintainability.
  • You spot technical risks early and propose solutions before issues arise.
  • You thrive working across multiple languages and frameworks, adapting your skills to get the job done.
  • You enjoy delivering results for our customers and take satisfaction from enabling their success.

How You’ll Grow

  • Rapidly gain development experience in a close knit team that will accelerate your career and confidence to the next level.
  • Gain experience maintaining and operating as a full stack developer on a wide variety of projects involving API development, ETL, Databases and UI.
  • Deepen your expertise in multi-language codebases (Python, Java, TypeScript).
  • Expand your impact by contributing to reliability, security, automation, and operational excellence initiatives.

Things You’ll Do

  • Work directly with customers and project managers to deliver bespoke software solutions. Your role will involve clarifying requirements, delivering design documents, building the solution and getting sign off from the customer and finally delivering hand off to your team for operations and maintenance support.
  • Contribute to new features and enhancements to existing projects that your team is incubating towards a broader production release.
  • Participate in team level code reviews, operational excellence and security remediation to ensure the highest quality of delivery.
  • Drive improvements in testing, monitoring, CI/CD, and automation to reduce operational friction.
  • Drive improvements in testing, monitoring, CI/CD, and automation to reduce operational friction.
  • Participate in a 12x7 on-call operations rotation, organization wide design reviews and root cause analysis.

What We’re Looking For On Your Resume

  • Strong software development skills with some production experience preferable.
  • The ability to design scalable, low-latency, distributed systems.
  • Experience working in a software development team.
  • Familiarity with cloud-native infrastructure, CI/CD pipelines, and automated testing frameworks.

What You Should Know About This Team

  • Our culture values ownership, collaboration, and continuous learning across multiple programming languages and technologies.
  • We prioritize engineering excellence—high quality, observability, and automation are in our DNA.
  • The team is cross-functional, closely partnering with other development teams, project managers and our customers to deliver towards their success.
  • We support your growth through mentorship, technical opportunities, and a growth mindset.

Our Team’s Favorite Perks and Benefits

  • Private Medical Insurance - VHI health & dental cover for you and your dependants.
  • Well equipped gym on site.
  • Commuter travel passes.
  • QED program - Qualtrics Engineer Development (QED) program: support, engineering learning activities up to 10% of engineering work time each quarter.
  • Wellness - Up to the value of 275 Euros gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Forma.
  • Experience bonus - 1700 Euros gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
  • Free breakfasts, lunches, snacks, and drinks for everyone in the office and Dermot’s pub is onsite for occasional celebrations and social events!
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
 
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
 
​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
 
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
 
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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The Company
HQ: Provo, UT
5,000 Employees
Year Founded: 2002

What We Do

Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.

Our vision, as an organization, is to improve the human experience.

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

Typical time on-site: 3 days a week
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