Software Engineer I - Claims

Posted Yesterday
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Phoenix, AZ, USA
In-Office
94K-179K Annually
Mid level
Insurance
The Role
Develops and supports USAA claims applications across the software development lifecycle. Responsibilities include designing, coding, testing, documenting, troubleshooting production issues, reviewing code, improving systems, and supporting risk and compliance controls. The role requires Java and Spring Boot experience, cloud familiarity, and collaboration across technical teams.
Summary Generated by Built In

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Software Engineer I - Claims you will provide support to the Enterprise through delivering best in class technology solutions that support and enhance USAA’s core claims applications.   


You will engage in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, and responding to outages.


We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in Phoenix, AZ.  Relocation assistance is not available for this position.


What you'll do:

  • Designs, develops, codes, and tests complex technical solutions.
  • Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.
  • Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures.
  • Prepares and installs complex solutions by determining and designing system specifications, standards, and programming.
  • Follows the software development lifecycle.
  • Participates in design reviews and learns key system design principles.
  • Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
  • 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
  • Hands-on software development experience with Java and Spring Boot. 
  • Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python.
  • Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
  • Experience supporting efforts to address production issues through troubleshooting applications and systems.
  • Experience articulating technical challenges and solutions.
  • Basic understanding of cloud technologies and tools.

What sets you apart:


  • Experience deploying Cloud applications with AWS. 
  • 2+ years in REST frameworks with focus on API development
  • 2+ years in AGILE methodology
  • 1+ years experience working with JavaScript
  • 2+ years experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC.
  • Experience building APIs with Spring Boot.
  • Experience with event driven frameworks such as Kafka, RabbitMQ, IBM MQ.
  • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes.
  • Relational Database design and optimization with Oracle DB2, MySQL, Postgress.
  • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure.
  • Experience testing in REST services.
  • Experience in design and develop automated test framework.
  • US military experience gained through military service or gained as a military spouse / domestic partner.

 

Compensation range: The salary range for this position is: $93,770 - $179,240.


USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

 

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Skills Required

  • Bachelor's degree or four years of relevant education and/or experience
  • Four years of software development experience demonstrating technical depth in specific technologies or disciplines
  • Two years delivering technology solutions across all phases of the software development lifecycle, including leading code and design reviews
  • Hands-on software development experience with Java and Spring Boot
  • Basic understanding of one or more of Java, Swift, Objective-C, COBOL, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, or Python
  • Developing business acumen in business operations, risk management, industry practices, and emerging trends
  • Experience troubleshooting applications and systems to address production issues
  • Experience articulating technical challenges and solutions
  • Basic understanding of cloud technologies and tools
  • Experience deploying cloud applications with AWS
  • Two or more years of experience with REST frameworks and API development
  • Two or more years of experience with Agile methodology
  • One or more years of JavaScript experience
  • Two or more years integrating backend services using JMS, J2C, ORM frameworks, or JDBC
  • Experience building APIs with Spring Boot
  • Experience with event-driven frameworks such as Kafka, RabbitMQ, or IBM MQ
  • Experience implementing container-based APIs using OpenShift, Docker, or Kubernetes
  • Relational database design and optimization with Oracle, DB2, MySQL, or PostgreSQL
  • Familiarity with Gradle, Git, GitHub, GitLab, and continuous integration and delivery infrastructure
  • Experience testing REST services
  • Experience designing and developing automated test frameworks
  • U.S. military experience through military service or military spouse/domestic partner status

USAA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about USAA and has not been reviewed or approved by USAA.

  • Retirement Support Robust retirement programs include a rich 401(k) employer match alongside a company-funded pension, reinforcing long-term financial security. These elements are often singled out as standout features of the total rewards package.
  • Healthcare Strength Comprehensive medical, dental, vision, behavioral health, and telehealth coverage is paired with wellness incentives and onsite or reimbursed fitness resources. These offerings are perceived as meaningfully enhancing overall compensation value.
  • Parental & Family Support Fully paid parental leave, adoption assistance, and childcare reimbursement reflect substantial support for families. These benefits are widely regarded as valuable contributors to the employment proposition.

USAA Insights

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The Company
HQ: San Antonio, TX
35,000 Employees

What We Do

At USAA, our mission is more than just words – it’s the reason we do what we do. Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice. Take a look back at our history and you’ll see a strong track record of providing members with the highest level of care and support. And we’re proud to continue helping them achieve better financial futures. It’s that kind of dedication that’s helped us grow to more than 35,000 employees. Share our passion for serving those who serve? Whether you’re connected to the military or not, we’re always looking for talented individuals to join our team.

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