Search the 56 jobs at USAA

The Senior Program Manager will oversee multiple technology, data, and automation initiatives aimed at modernizing Enterprise Risk & Compliance at USAA. Responsibilities include defining program strategies, managing complex projects, facilitating executive meetings, preparing reports to stakeholders, and ensuring compliance with risk and governance frameworks.

The Executive Operational Planning Manager supports senior leaders by coordinating key deliverables and activities, manages business operations analyses, and develops strategic and operational plans. They ensure effective communication and oversight of project teams, while meeting compliance and regulatory requirements.

The Audit Manager - CFO leads complex audit engagements, ensuring risk-based assurance and compliance within internal controls. Responsibilities include managing audit teams, performing audits, documenting findings, and communicating effectively with clients and business partners.

As a Staff Auditor, you will perform audit assignments and identify issues within the organization. This includes conducting evaluations of risks and controls, executing audit techniques, analyzing data, and reporting findings. You will work closely with the Auditor-in-Charge to uphold the standards of internal auditing and ensure professional documentation of audits.

Support decision-making by USAA’s leadership on high-level strategy questions that shape the future of the organization. Work collaboratively with partners across USAA to develop and communicate strategy. Conduct internal consulting projects, monitor external trends, support strategic planning, assist with strategy communication and alignment, monitor progress, and manage risk.

As an Actuarial Analyst I, you will apply actuarial methodologies to support pricing modernization efforts, analyze data trends, communicate findings, and lead initiatives to ensure compliance and improve processes. You’ll use statistical techniques and tools like Python and SQL.

As a Development Product Owner Senior, you will represent the business on an agile team, writing and refining user stories, prioritizing work, and mentoring technical teams. You will facilitate communication among stakeholders to ensure effective solutions are aligned with business strategy while managing the product backlog and maintaining oversight of development processes.

The Ethics Advisor Senior leads USAA's Ethics Programs by managing communication, compliance monitoring, and investigating ethics-related allegations. Responsibilities include advising management on ethical issues, overseeing training, assessing risks, and ensuring adherence to laws and regulations related to ethics. The role involves collaboration with cross-functional teams to promote ethics as a strategic initiative.

The Creative Product Marketing Lead at USAA will develop and implement marketing strategies and creative assets to support the rollout of Automation and AI strategies for Enterprise Risk & Compliance. Responsibilities include leading marketing communication strategies, collaborating with stakeholders, managing marketing campaigns, and ensuring compliance with product regulations.

The Compliance and Operational Risk Testing Analyst executes independent testing under enterprise methodology, ensuring processes align with regulations. They compile documentation and create written reports that detail issues found along with root causes and recommendations for corrective actions.

The Risk and Compliance Advisor II provides oversight and guidance on business products and processes ensuring compliance with regulatory requirements. Responsibilities include assessing operational risks, supporting compliance policies, producing analytical materials, and collaborating with cross-functional teams to manage risks effectively.

The Information Management Analyst I at USAA is responsible for managing and analyzing data quality, metadata management, and information retention. This includes performing data source analysis, creating data mappings, and ensuring adherence to data management practices. The analyst will also document and validate data transactions while collaborating with various teams to enhance data insight and accuracy.

The CPM Strategy Lead is responsible for developing and managing the creative marketing communication strategy for USAA's insurance products, ensuring timely delivery of creative assets while collaborating with internal teams and external partners to meet business objectives and foster innovation in marketing.

The Experience Owner Lead will oversee In-Force Management operations, ensuring policies comply with operational requirements, and driving business generation through digital and marketing efforts while managing large lifecycle projects, stakeholder communication, and risk management.

The Data Scientist Lead will translate business problems into advanced analytical solutions using machine learning, statistical models, and optimization techniques. This role involves collaboration with engineering partners, managing model risk, and maintaining a library of reusable algorithms. The individual will lead analytics projects, guide team members, and communicate insights effectively to business stakeholders.

As an Inside Sales Representative, you will handle inbound sales calls, convert leads into policies, and provide members with insurance quotes and advice. You will assist members in finding the right coverage while engaging with them across multiple channels to ensure their financial security.

Provide member service for consumer bank accounts, ensuring accurate transaction processing and compliance. Maintain and update member accounts, resolve issues, and ensure customer satisfaction while adhering to regulatory requirements.

As a Site Reliability Engineer, you will lead application teams in their reliability journey, ensuring observability and system availability. Responsibilities include designing technical solutions, conducting code reviews, mentoring engineers, resolving production issues, and optimizing system performance while adhering to risk and compliance standards.

The Data Scientist Lead at USAA will leverage machine learning and advanced analytics to deliver insights and drive business value. They will manipulate both structured and unstructured data, lead modeling efforts, guide team members on techniques, and collaborate with various business leaders to align analytics projects with organizational needs.

As a Licensed Insurance Customer Service Representative, you will assist members with insurance-related inquiries and issues, providing advice, quotes, and policy information through various contact channels. Your role involves maintaining accurate documentation and ensuring member satisfaction while complying with insurance regulations.