Jobs at USAA

Owns and improves moderately complex P&C agency processes for High Value/High Net Worth, including process design, controls, performance monitoring, risk mitigation, stakeholder communication, data-driven improvements, and implementation of automation and process changes.

Lead and manage a team of technical recruiters to execute talent acquisition strategies for technical business lines. Serve as trusted advisor to business leaders, leverage data and recruiting technologies, track and improve recruiting metrics, manage vendor and budget relationships, ensure compliance, and drive continuous process and hiring-quality improvements.

Use quantitative and qualitative analysis to generate strategic insights on market trends, P&L drivers, product, pricing, marketing, credit risk, channels, and member experience. Develop analytical frameworks, perform data-driven analysis, communicate findings to stakeholders and senior leaders, support strategy execution, and ensure risks are managed per compliance policies.

Lead strategic analysis using quantitative and qualitative methods to inform business strategy. Develop analytical frameworks, evaluate P&L drivers, build insights from data, communicate findings to senior leaders, and support risk and compliance. Mentor team members and integrate analytic approaches across product, pricing, marketing, credit risk, distribution, and member experience.

Lead strategic analytics to shape member experience and business strategy. Develop analytic frameworks, identify hypotheses, drive P&L insights, influence leadership decisions, mentor team members, and ensure risk and compliance alignment.

Lead eDiscovery and digital forensics efforts: perform full forensic examinations, manage evidence collection and chain of custody, advise internal and outside counsel, administer eDiscovery systems, develop automated processes and policies, and ensure secure handling and compliance for litigation and investigations.

As a Credit Risk Analytics Manager I, you will enhance analytical models, perform data analysis for loss forecasts, and manage risk reporting while collaborating with senior leadership.

The Financial Reporting Analyst Senior prepares, reviews, and analyzes financial and regulatory reports, ensuring compliance and operational efficiency while mentoring team members.

Lead development and execution of multi-year strategy for USAA Federal Savings Bank and Member Value. Drive internal consulting engagements, market and competitor analysis, financial modeling, cross-functional alignment, risk identification, scenario planning, and mentor junior team members to deliver measurable business outcomes.

The Director of Strategic Workforce Planning leads talent strategies to meet business objectives, utilizing analytics and collaboration across departments.

The MarTech Identity Expert Lead will drive a Marketing Technology Transformation, focusing on CDP and CRM technologies to improve customer engagement and experience, while collaborating with various teams to optimize products and performance metrics.

Rotational fellowship delivering hands-on experience across data governance, engineering, and business intelligence. Build data pipelines, ensure data quality, translate business requirements into analytic solutions, create visualizations (Tableau/Power BI), streamline data processes, and support risk/compliance while receiving mentoring and structured career development.

Lead development and launch of innovative insurance products and enhancements across channels. Oversee product strategy, prototyping, performance analysis, regulatory compliance, go-to-market decisions, and cross-enterprise stakeholder alignment. Build and manage a product organization, own P&L objectives, and drive post-launch underwriting, maintenance, and reporting for Auto and Umbrella product lines.

Lead gathering complex business requirements and design/implement BI solutions including ETL pipelines, data visualization, and analytics infrastructure. Collaborate with IT on data engineering, enforce governance and standards, prototype dashboards/reports, champion Agile practices, mentor BI team members, and act as a trusted advisor to stakeholders to identify and mitigate data-related risks and deliver actionable insights.

Design, develop, test, and maintain cloud-native microservices and integrations. Lead code/design reviews, troubleshoot production issues, mentor junior engineers, and build observability and automated test frameworks.

Develop, test, deploy, and integrate machine learning solutions across the ML lifecycle. Build data pipelines, APIs, scheduling and production support for ML/GenAI applications, refactor data scientist code into maintainable IT solutions, and configure AI/ML infrastructure across cloud and on-prem environments.

Develop, validate, and deploy scalable ML and optimization models (including deep learning and LLMs) to deliver business insights for finance/insurance. Collaborate with business and engineering, follow model risk frameworks, mentor junior data scientists, document work, and prioritize analytics projects to enable production-ready solutions.

Support internal strategy projects for a line-of-business: design workplans, perform research and analysis, develop recommendations and presentations, monitor industry trends and strategic initiatives, assist planning and strategy communication, and ensure risk and compliance alignment.

Design, develop, test, and support software solutions across the SDLC. Lead code/design reviews, resolve complex production issues, mentor junior engineers, collaborate with architecture, and deliver Guidewire/Java-based APIs and integrations.

Design and implement scalable cloud infrastructure, automate service delivery and FinOps using Terraform and observability tools, troubleshoot complex production issues, optimize cloud costs across hybrid environments, and build monitoring and tooling to support operations.