Jobs at USAA

Develops and monitors enterprise and banking liquidity strategies, including liquidity stress testing, scenario modeling, balance sheet analysis, cash management, contingency funding plans, and regulatory reporting. Prepares liquidity metrics, analyses, and presentations for governance committees, senior management, regulators, and the Board. Advises stakeholders, supports Treasury stress-test initiatives, and ensures liquidity risks comply with internal policies and regulatory requirements.

Leads financial planning, forecasting, expense management, modeling, and advanced analytics for AI investments. Advises senior management on strategic financial issues, develops enterprise planning processes, mentors analysts, manages workflows, and leads cross-functional initiatives while ensuring regulatory and compliance adherence.

Leads enterprise business process governance and optimization programs, including process planning, mapping, redesign, implementation, performance monitoring, risk controls, stakeholder alignment, and continuous improvement. Establishes governance bodies, defines decision rights and operating rhythms, develops business cases and requirements, uses data to evaluate performance, and influences cross-functional partners without direct authority. Provides strategic guidance, mentorship, and communication to improve member-focused processes and business outcomes.

Leads pricing strategy, modeling, implementation, and competitive analysis for life, health, and annuity products. Develops reinsurance strategies, manages reinsurance partnerships and transactions, assesses counterparty risk, and aligns pricing with business, financial, and regulatory objectives. Oversees a high-performing actuarial team, manages risk and compliance, and collaborates with finance, investment, underwriting, and general management stakeholders.

Manages P&C product performance and growth across Wisconsin, Minnesota, and Iowa. Analyzes state-specific P&L, customer, competitive, pricing, underwriting, claims, and marketing data using SAS, SQL, Tableau, R, Excel, and Snowflake. Develops multi-year state strategies, identifies growth opportunities, monitors risks, supports regulatory relationships, presents recommendations to executives, and guides team members on product initiatives and processes.

Leads property and other claims operations employees, overseeing coaching, quality reviews, escalations, staffing, compliance, risk management, and process improvements. The manager drives employee development, operational effectiveness, workload execution, and adherence to claims policies. The role requires property claims expertise, adjuster licensing, catastrophe response capability, data-driven decision-making, and up to 25% travel within and outside the assigned Tennessee territory.

Installs, configures, maintains, tunes, and supports IBM CICS on z/OS mainframes. The role resolves complex production issues, supports developers, integrates CICS with DB2 and MQ, manages security and disaster recovery, automates system administration, and develops infrastructure through CI/CD pipelines. It also provides technical leadership, mentors engineers, improves engineering practices, and manages operational risks for mission-critical systems.

Design, develop, test, integrate, customize, and support mortgage platform solutions using Blend or Empower. Resolve complex production issues, develop algorithms, optimize performance, lead design and code reviews, mentor engineers, and influence architecture and quality standards. Collaborate across Agile Scrum teams to modernize systems, integrate AI capabilities, maintain compliance, and deliver scalable, secure, observable enterprise applications.

Leads compliance and operational risk testing for banking products, translating consumer protection regulations into monitoring requirements, business rules, testing methodologies, and automated monitoring solutions. Performs qualitative analysis, reviews work papers, identifies compliance risks, develops recommendations, and presents findings. Partners with Compliance, Risk, Audit, Legal, Business, Data, Analytics, and Technology teams while managing complex testing initiatives and serving as a regulatory subject matter expert.

Administer, install, configure, maintain, upgrade, and tune CICS Transaction Server across a large z/OS mainframe environment. Troubleshoot complex system and application issues, support developers, integrate CICS with DB2 and MQ, implement RACF security, assist with disaster recovery, automate administration using REXX, monitor performance, and provide on-call production support.

Analyzes internal and external property and casualty insurance data to monitor performance, identify trends, and support profitable growth. Develops recommendations for pricing, forecasting, planning, and membership growth; maintains dashboards and reports; prepares business review presentations; collaborates with stakeholders; responds to escalated member inquiries; and monitors regulatory, risk, and compliance requirements.

Leads a team of licensed advisors delivering life, health, and retirement products while achieving acquisition and financial goals. Coaches sales performance, improves call center operations, manages regulatory compliance and escalations, develops workflows and systems enhancements, and coordinates third-party vendors. Oversees recruiting, development, retention, and risk controls while maintaining knowledge of financial services regulations and industry trends.

Owns the agile team backlog and product vision for loan origination and enterprise data platforms supporting mortgage operations. Partners with business, technology, and delivery teams to define requirements, acceptance criteria, priorities, and delivery commitments. Uses data-driven decisions and OKRs to optimize value flow, manage risks, remove impediments, and improve processes. Requires strong stakeholder communication, Agile delivery knowledge, process engineering expertise, and banking regulatory awareness.

Leads product development for auto telematics offerings, overseeing strategy, roadmaps, launches, post-launch performance, underwriting, compliance, analytics, vendor coordination, and cross-functional execution. Manages and develops a product team, evaluates product performance and competitive intelligence, creates product and coverage solutions, supports distribution channels, and presents recommendations to executive leadership. Requires strong auto insurance, product management, data analytics, and telematics expertise.

Leads credit card product strategy, lifecycle management, performance analysis, pricing and profitability decisions, product launches, roadmap development, and competitive intelligence. Partners with marketing, legal, compliance, finance, risk, and external providers to improve product performance and ensure regulatory compliance. Uses quantitative analysis, dashboards, market research, and executive communication to guide strategic recommendations and product enhancements.

Leads property and other claims operations teams, overseeing coaching, quality review, staffing, productivity, escalations, process improvement, regulatory compliance, and operational risk management. The role requires extensive claims-handling and leadership experience, insurance adjuster licensing, data-driven decision-making, and occasional travel. Advanced property claims software expertise, catastrophe claims experience, and insurance industry designations are preferred.

Designs, implements, maintains, and supports scalable infrastructure and integrated systems, primarily Oracle Exadata and database environments. Automates infrastructure and service delivery through code and CI/CD pipelines, builds monitoring tools, resolves complex production issues, analyzes outages, improves system reliability, and manages technology risks. The role also mentors junior engineers and supports security, compliance, performance, and availability objectives.

Analyzes complex business, financial, and operational processes, with emphasis on accounting reconciliations, reporting controls, risk management, and process improvement. The role identifies root causes, investigates variances, supports SOX and financial controls, develops reports, documents procedures, and recommends automation and standardization. It collaborates with accounting, finance, risk, compliance, audit, operations, procurement, and vendors while supporting business requirements, regulatory reporting, and cross-functional initiatives.

Leads property and casualty insurance product strategy, development, profitability, and growth for Arkansas and Louisiana. Analyzes state-specific P&L, market trends, customer data, pricing, underwriting, and competitive performance using SAS, SQL, Tableau, R, and Snowflake. Partners with executives, regulators, compliance, legal, and business stakeholders to execute multi-year strategies, identify opportunities, manage risk, and deliver product improvements. Presents recommendations to leadership and coaches team members.

Analyzes property and casualty insurance data, market trends, performance against forecasts, and regulatory requirements for Arkansas and Louisiana. Develops recommendations for product strategy, growth, enhancements, profitability, and competitiveness. Builds dashboards and reporting using Excel, Tableau, SQL, Snowflake, or similar tools; prepares leadership presentations; responds to escalated member inquiries; collaborates with underwriting, marketing, legal, and IT; and manages product risks and compliance.