Who we are
"Cisco’s Customer Experience (CX) team is at the heart of our mission to bridge the possible. We are a global community of innovators, strategists, and technical experts dedicated to helping our customers realize the full value of their technology investments. We pride ourselves on a culture of respect, human kindness, and collaborative excellence. When you join our team, you become part of an environment that celebrates diverse perspectives and empowers you to lead with empathy, drive innovation, and deliver world-class solutions that impact customers worldwide."
Your Impact
Develops software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices. Partners with other teams including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users. Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes.
Advanced experienced professional using best practices and knowledge of internal or external business issues to improve products or services.
Works independently but receives minimal guidance and direction from leader then determines best approach to accomplish work.
Understands project and/or department needs and establishes relationships with appropriate cross-functional stakeholders to gather input, collect information and complete work steps.
May lead projects from end-to-end through delegation, review, and driving results holistically.
Identifies and recommends improvements to the software development lifecycle and best practices in agile engineering.
Leads delivery of high-quality design of features and deliverables.
Identifies opportunities for multiple products to work together to create value for customers.
Integrates product sense as it relates to design of the product (market awareness, production adoption, competition) and tracks related metrics.
Writes functional clean code and unit tests with no guidance.
Maintains and enhances solutions by fixing complicated errors, raising risks, and escalating issues where necessary.
Identifies immediate and larger scope problems through thorough code reviews.
Tests and reviews code to optimize scale, velocity, and reliability of deliverables.
Mentors peers or more junior team members.Assists other engineers through code reviews, documentation, and technical guidance.
Minimum Qualifications:Bachelors + 7 years of related experience OR Masters + 4 years of related experience OR PhD + 1 year of related experience.
Strong hands on Experience into Golang development , and cloud applications majorly into AWS
Should have good understanding/working knowledge into Microservices architecture and Kubernetes
Requires solid conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree + 7 years of related experience OR Master's + 4 years OR PhD + 1 year
- Strong hands-on experience in Golang development
- Experience building cloud applications, primarily on AWS
- Working knowledge of microservices architecture
- Working knowledge of Kubernetes
- Solid conceptual and practical knowledge in primary technical job family and related technologies
- Ability to write clean functional code and unit tests
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
-
Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
-
Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
-
Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
