Software Engineer AI ML

Posted 10 Hours Ago
Plano, TX, USA
In-Office
Junior
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Build and support AI-assisted software development, testing, deployment, and lifecycle management. Design enterprise AI agents for incident triage, remediation, knowledge retrieval, and decision support. Develop observability, evaluation, monitoring, governance, and guardrail capabilities for AI services. Collaborate across engineering, operations, and business teams to identify AI transformation opportunities and drive adoption across the software delivery lifecycle.
Summary Generated by Built In
Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
Ericsson is building a next-generation engineering and operations ecosystem where AI functions as a collaborative tool - helping teams design, build, test, and run large-scale systems. This is an early-career opportunity for professionals who can translate ambiguous problems into practical, AI-driven solutions and integrate them into real-world workflows. Based in the USA, this full-time role sits at the intersection of software engineering, AI operations, and enterprise transformation.
What you will do:
  • Build and support AI-assisted software development, testing, deployment, and lifecycle management of enterprise products
  • Design and implement AI agents for operational workflows, including incident triage, remediation, knowledge retrieval, and decision support
  • Enhance observability, incident management, root cause analysis, and operational intelligence using AI agents
  • Improve engineering documentation and knowledge management through AI-driven automation
  • Build evaluation frameworks, monitoring capabilities, governance controls, and guardrails for AI-powered services
  • Drive AI adoption across the software delivery lifecycle to improve productivity, quality, and efficiency
  • Collaborate across engineering, operations, and business teams to identify and implement high-impact AI transformation opportunities

The skills you bring:
  • Bachelor's or Master's degree in Computer Science, Data Science, Mathematics, or a related quantitative field completed within the last 24 months, or 2-6 years of relevant experience; GPA of 2.7+ (4.0 scale) preferred
  • Proficiency in Python and SQL, with hands-on experience using libraries such as Flask, Pandas, and scikit-learn
  • Familiarity with agent frameworks such as LangChain, LangGraph, or SDKs from leading AI model providers
  • Experience with AI-assisted development tools such as GitHub Copilot, Cursor, Claude Code, or similar
  • Experience building and deploying AI agents on enterprise platforms such as Glean or Microsoft Copilot Studio
  • Understanding of responsible AI principles including fairness, transparency, security, and privacy
  • Familiarity with end-to-end AI lifecycle management (MLOps/LLMOps/AgentOps), including CI/CD, monitoring, and governance
  • AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Integration Engineer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan (STV ): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

Skills Required

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Mathematics, or a related quantitative field completed within the last 24 months, or 2–6 years of relevant experience
  • Proficiency in Python and SQL
  • Hands-on experience with Flask, Pandas, and scikit-learn
  • Familiarity with agent frameworks such as LangChain, LangGraph, or leading AI model provider SDKs
  • Experience using AI-assisted development tools such as GitHub Copilot, Cursor, or Claude Code
  • Experience building and deploying AI agents on enterprise platforms such as Glean or Microsoft Copilot Studio
  • Understanding of responsible AI principles, including fairness, transparency, security, and privacy
  • Familiarity with AI lifecycle management, including MLOps, LLMOps, AgentOps, CI/CD, monitoring, and governance
  • GPA of 2.7 or higher on a 4.0 scale

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength U.S. job postings describe multiple medical plan options (including PPO and HSA‑eligible HDHP) plus dental and vision, aligning with a comprehensive medical suite. Corporate materials also emphasize wellbeing resources and EAP support.
  • Retirement Support Company communications and U.S. materials reference market‑competitive retirement benefits, including a 401(k) with automatic employer contributions and additional matching. Investor and benefits materials signal a structured approach to total rewards that includes long‑term savings programs.
  • Parental & Family Support U.S. and EWS guides and postings highlight paid maternity and parental/adoption leave at full pay, alongside structured short‑term disability at full pay for defined weeks by tenure. These programs are positioned as part of a family‑friendly, work‑life‑balance offering.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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