Software Engineer, AI Applications

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Help Build the Application Transformation Layer for all Salesforce Applications
This is not just a role; it's a chance to work at the intersection of AI + Data + CRM.

Position Overview
As an AI Applications Engineer (MTS) specializing in modern AI tools (e.g. LangChain), you'll contribute directly to building and optimizing solutions for a diverse portfolio of high-impact enterprise use cases — like moving entire customizations from one stack to another.

You'll help develop solutions that transform how organizations leverage AI in their critical workflows, working alongside senior engineers on backend engineering and AI tooling to help extract the maximum potential from LLMs.

You'll join interdisciplinary teams to help integrate these AI technologies into the Salesforce product ecosystem, collaborating with Application teams to bring their ideas to life and building tooling that accelerates their success.

Key Responsibilities:

• AI Application development

• Use tools such as LangChain to creatively and resourcefully tackle problems, maintaining an open-minded approach to implementation.

• Solid grasp of full-stack development concepts (data modeling, business logic, UI).

• Problem Solving and Communication

• Help translate business requirements into viable AI solutions and communicate technical concepts clearly to non-technical audiences.

• Experience working in cross-functional teams to deliver results.

• Ability to communicate and execute with geographically distributed teams.

• Comfort in a fast-paced technical environment with changing priorities.

• Ability to ship incremental improvements across multiple versions.

• Be a proactive self-starter.

Technical Skills:

• Working knowledge of LLMs & AI application frameworks (e.g. LangChain).

• 1-3 years of professional software development experience.

• Proficiency in Python and Java.

• Exposure to REST-based API development, API lifecycle management, and/or client SDK development.

• Understanding of both relational and non-relational databases.

• Experience with developer tools such as Git and Jenkins.

• Familiarity with REST fundamentals.

• Working knowledge of building B2B or B2C SaaS applications using cloud providers such as AWS, GCP, or Azure is a plus.

• General knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc.

• Exposure to Spring, gRPC, REST and the HTTP protocol.

• Experience with Agile development methodology.

• Ability to manage small project workstreams — scoping tasks, tracking progress, and coordinating deliverables with cross-functional partners.

• Participate in the team's on-call rotation to help address problems and keep services operational.

• Office-Flex: work in-person three days per week.

Preferred Qualifications

• Proficiency in Python and popular AI application frameworks like LangChain.

• Some prior exposure to building AI solutions for enterprise software or SaaS platforms.

• Exposure to project management practices (e.g. sprint planning, backlog grooming, tracking tools like Jira) and basic product management skills — helping define requirements, prioritize features, or gather stakeholder feedback.

• Experience contributing to customer adoption initiatives — e.g. supporting onboarding, gathering usage feedback, or helping drive feature adoption with internal or external customers.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $176,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $194,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.