Software Documentation Writer

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Bratislava
In-Office
Information Technology
The Role

Summary

We are looking for a Software Documentation Writer to join our technical writing team. You should be structured in thought and clear and precise in written and spoken communication. You need to get the message right to help our customers.
We protect more than 110 million users worldwide. Our products run on various platforms from Windows through macOS to Linux and Android.

Job description

As a Software Documentation Writer, you will:

  • Work independently with the authoring tools, collaboration tools, publishing tools, virtualization tools, and other essential applications needed for the job.

  • Create and maintain Online Help for ESET products.

  • Communicate with the development, technical support, quality assurance, and localization department to align the necessary work activities with these teams.

  • Prepare environments for ESET products to simulate and describe various user scenarios.

  • Report product bugs found during the documentation process.

Our requirements
You fit the job and our team if:

  • You are familiar with STE (Simplified Technical English).

  • You like writing and working with text.

  • You possess a keen attention to detail.

  • You have at least two years of experience with technical writing or a similar position.

  • You have experience with API and know how API works (calls, Swagger).

  • You have knowledge or experience with IT services environment (MSP).

  • You are tech savvy and have at least a basic understanding of scripting (Windows batch or Linux shell).

Basic wage component (brutto): from 2 300 EUR

* The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.

* Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).

#LI-MF1 #mid-senior #LI-Hybrid 

Benefits

Health & well-being
  • BenefitPlus
  • Healthcare (check-ups/annual programs)
  • Multisport card
  • Travel card "električenka"
  • Supplementary pension saving
  • Sick days
Family
  • Marriage allowance
  • Childbirth allowance
  • Parental contribution
  • ESET family events (Family day, St.Nicholas)
Office
  • Refreshments in the office (fruits, coffee, soft drinks)
  • Let´s get together breakfast
  • Activity room, quiet room
  • ESET events (Žranica, Christmas party..), teambuildings
Other
  • Loyalty allowance
  • Loyalty extra days off
  • Loyalty cake
  • Loyalty glass award
  • Refer a friend
  • Christmas presents
  • Discounts from external providers

Primary location

Bratislava

Additional locations

Time type

Full time

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The Company
San Diego, CA
1,697 Employees
Year Founded: 1992

What We Do

For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages.

Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background.

And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it.
Put simply - when technology enables progress, ESET is here to protect it.

ESET - Progress. Protected.

Visit www.eset.com to learn more

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