Job Description:
• Provide Level 1 helpdesk support by assisting users with software-related issues and system
access.
• Log, track, and document issues using the company’s ticketing system.
• Assist senior developers in debugging, testing, and maintaining applications.
• Participate in software development tasks such as writing small modules, scripts, or bug fixes.
• Help document system features, technical procedures, and troubleshooting guides.
• Work closely with the development team to understand the software lifecycle and
deployment processes.
• Escalate complex issues to senior engineers when necessary.
Requirements
Qualifications:
• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or
related field
• Fresh graduate or up to 1 year of relevant experience
• Basic knowledge of programming languages such as Python, Java, C#, JavaScript, or similar
• Familiarity with databases or SQL is a plus
• Basic understanding of software development concepts
• Strong analytical and problem-solving skills
• Good written and verbal communication skills
• Willing to handle both helpdesk support and development-related tasks
Skills Required
- Bachelor's Degree in Computer Science or related field
- Fresh graduate or up to 1 year of relevant experience
- Basic knowledge of programming languages such as Python, Java, C#, JavaScript
- Familiarity with databases or SQL
- Basic understanding of software development concepts
- Strong analytical and problem-solving skills
- Good written and verbal communication skills
- Willingness to handle both helpdesk support and development-related tasks
What We Do
Your trusted business partner for IT solutions and services. Questronix has grown to be one of the largest IT solutions and service providers and systems integrator in the Philippines since 1987 that has earned awards and certificates through its focused professional team of experts
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