Software Development Engineer III, Cloud SRE

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary: We're looking for a Software Development Engineer III who is passionate about building automation solutions, runbook automation, and remediation systems that improve operational efficiency and system reliability. You'll work on real-world automation and runbook challenges that directly impact operational excellence.

What You'll Do:

Build Automation and Runbook Solutions

• Design and develop automation scripts, runbook templates, tools, and frameworks for incident remediation and operational tasks
• Implement monitoring, alerting, observability solutions, and automated runbook triggers across cloud and on-premises infrastructure
• Create, test, and maintain runbook automation workflows for common operational scenarios
• Build integrations with ITSM platforms, ticketing systems, runbook repositories, and incident management tools
• Develop and maintain CI/CD pipelines for automation code and runbook deployment
• Write clean, maintainable code following software development best practices
• Document automation workflows, runbooks, runbook execution procedures, and standard operating procedures

Drive Reliability and Operational Excellence

• Work with cross-functional teams to understand operational pain points and build automation and runbook solutions
• Participate in incident response and on-call rotations, implementing lessons learned through automation and runbook improvements
• Apply SRE principles to reduce toil and improve system reliability
• Contribute to testing and validation of automation solutions and runbook workflows
• Support and troubleshoot existing automation scripts, runbook executions, and tools

Collaborate and Learn

• Contribute to architectural discussions and technical design reviews for automation and runbook platforms
• Collaborate with senior engineers on complex automation and runbook orchestration challenges
• Participate in code reviews and learn from experienced team members
• Learn and apply cloud technologies, containerization, orchestration concepts, and runbook automation frameworks
• Participate in team learning activities and technical training

Qualifications:

Must-Have:

• Software Engineering Experience – 4-6 years of software development experience with exposure to automation, runbook development, monitoring, or DevOps
• Programming Skills – Proficiency in at least one programming language (Python, Java, JavaScript, or Go)
• Automation & Scripting – Familiarity with scripting for automation and runbook development (Python, Bash, PowerShell)
• Linux & Containers – Understanding of:
  • Linux/Unix systems and command-line tools
  • Containerization (Docker) and basic Kubernetes concepts
  • Container orchestration and deployment fundamentals
• Cloud Platforms – Experience with cloud platforms (AWS, Azure, or GCP) and basic understanding of distributed systems
  • Understanding of cloud services for compute, storage, and networking
  • Basic knowledge of cloud-native architectures
• Observability & Monitoring – Knowledge of:
  • Monitoring tools, logging frameworks, and alerting mechanisms
  • Basic observability concepts and practices
  • Integration with monitoring and alerting platforms
• DevOps Practices – Experience with:
  • Version control systems (Git), testing frameworks, and agile methodologies
  • Basic CI/CD concepts and pipelines
  • Infrastructure as Code concepts
• Database & Networking – Knowledge of:
  • Database systems (both SQL and NoSQL)
  • Basic networking concepts and network security
• Problem-Solving – Strong problem-solving abilities, attention to detail, and good interpersonal and team-building skills

Nice-to-Have:

• Runbook Automation Tools – Experience with:
  • Runbook automation platforms (Rundeck, StackStorm, Ansible)
  • Workflow engines or job scheduling systems
  • Configuration management tools (Ansible, Chef, Puppet)
• Advanced Observability – Familiarity with:
  • Observability platforms (Datadog, New Relic, Dynatrace, Grafana)
  • Time-series databases and metrics collection
  • Log aggregation and analysis tools (ELK Stack, Splunk)
• SRE Principles – Understanding of:
  • Site Reliability Engineering concepts (SLIs, SLOs, SLAs)
  • Incident management and ITIL principles
  • On-call best practices and runbook standards
• Cloud & Kubernetes – Experience with:
  • Infrastructure as Code tools (Terraform, CloudFormation)
  • Kubernetes deployments and services
  • GitOps workflows
  • Helm or Kustomize
• Additional Skills:
  • Basic understanding of ML/AI concepts and their application in operations
  • Familiarity with ITSM tools (ServiceNow, PagerDuty, Jira)
  • Knowledge of event-driven architectures
  • Experience with ChatOps or collaboration tool integrations
  • Academic or personal projects involving automation, runbooks, or cloud technologies

Education:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• Equivalent combination of education and experience will be considered

Environment:

• Freedom and Learning: Embrace an environment that fosters freedom, continuous learning, and ownership
• Mentorship: Benefit from great mentors with solid backgrounds in various areas, eager to contribute to your professional development
• Team Collaboration: Join a great team where you will feel at home from day one, contributing to a positive and supportive workplace culture

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].