HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts.
About Commerce & Payments Team:
The Commerce & Payments team is a newly formed organization to add HighLevel’s evolving capabilities and make it both a Commerce Platform and a surface where our customers can perform their sales motions for their products. Building Catalogs, subscriptions, fulfillment , payment processing engines, inventory mgmt, pricing, documents/contracts and more to enable our SMBs to increase their revenue will be the core focus of the org. Hardly any tech debt, mostly green field work working closely with product folks to build, ship and refine our Commerce offerings makes this an exciting place to learn, engage and thrive.
About the Role:
Responsibilities:
- Design and ship multi-tenant services: checkout, subscriptions, payments orchestration, invoicing, tax hooks
- Integrate PSPs and local methods (UPI, wallets, BNPL, cards/3DS) with resilient webhooks and idempotent APIs
- Implement an append-only double-entry ledger; apply event sourcing/CQRS where it improves scale and correctness
- Write production-grade code with deep test coverage and OpenTelemetry instrumentation
- Operate on GKE with CI/CD, autoscaling, SLIs/SLOs, and on-call ownership
- Collaborate with PM/Design and mentor junior engineers
Requirements:
- 2+ years in software development
- Experience with Postgres, Valkey, and event-driven systems (Kafka, Pub/Sub)
- Strong distributed systems fundamentals: idempotency, retries, ordering, concurrency, and consistency
- Strong multi-tenant systems fundamentals: tenant isolation, per-tenant data and quota boundaries, noisy neighbour containment
- Hands-on experience with Kubernetes and GCP; familiarity with secrets/KMS and PCI basics
- Deep testing discipline: unit, integration, contract, and performance testing
- Schema design for scale and backward compatibility
- Excellent debugging and problem-solving skills
Tech Stack:
Databases: Postgres (Primary), AlloyDB, ClickHouse
Cloud: GCP (GKE), Pub/Sub, Valkey, OpenTelemetry
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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Skills Required
- 2+ years of software development experience
- Experience with MongoDB or Firestore, Redis, and event-driven systems such as Kafka or Pub/Sub
- Strong distributed systems fundamentals, including idempotency, retries, ordering, concurrency, and consistency
- Hands-on experience with Kubernetes and GCP
- Familiarity with secrets management, KMS, and PCI basics
- Experience with unit, integration, contract, and performance testing
- Experience designing schemas for scale and backward compatibility
- Excellent debugging and problem-solving skills
- Ability to build responsive, accessible, and performant user interfaces integrated with backend APIs
- Familiarity with component-driven design, state management, and modern frontend tooling such as Vite and ESLint
HighLevel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.
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Healthcare Strength — Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
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Leave & Time Off Breadth — Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
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Retirement Support — A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.
HighLevel Insights
What We Do
https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics
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