What You Will Be Doing:
Own and lead quality efforts for significant product areas or cross-team initiatives, defining and driving execution of comprehensive test strategies (functional, integration, performance, and system testing).
Support developers in large initiatives to "shift quality left"—ensuring they can run acceptance tests locally and sharing techniques to improve how developers test and validate their own changes.
Develop, execute, and maintain complex automated test scripts (using Python, Pytest, TypeScript, etc.) alongside the development team to enforce collective ownership of quality.
Participate actively in Post-Incident Reviews (PIRs) and drive toward comprehensive solutions to prevent repeat incidents.
Plan and complete the Readiness Review testing sections for tasked initiatives, managing end-to-end acceptance and exploratory testing at the epic level.
Conduct complex debugging, including staging/production issue reproduction and root cause analysis, helping to troubleshoot issues even outside of your immediate team.
Partner with the Pillar Lead and Protectobot to identify and address technical gaps in test coverage, unblock framework issues, and implement AI-assisted testing efficiencies.
Mentor and coach QE 1s, QE 2s, and QE 3s, guiding them on advanced testing techniques, and act as a technical interviewer during hiring processes.
Evaluate risk vs. schedule, balancing comprehensive testing with rapid delivery timelines to optimize engineering velocity.
Collaborate with architects and development leads to ensure overall system testability and robustness.
You have:
6-8 years of experience in test planning, automation framework utilization, and Agile collaboration, with a reputation for tackling hard problems.
Advanced proficiency in automation tools and programming languages (e.g., Python, Pytest, Playwright, TypeScript, JavaScript).
Deep experience with diverse testing methodologies, including performance, security, integration, and exploratory testing.
Proven ability to design and implement scalable, maintainable test automation solutions.
In-depth knowledge of CI/CD, deployment pipelines, and troubleshooting tools to support efficient release cycles.
Strong ability to identify when and how to escalate issues to ensure swift resolution.
Experience enabling development teams to manage their own testing and fostering a culture of collective quality ownership.
A collaborative, team-oriented mindset, displaying ownership of quality for epics and proactively identifying problems early.
Strong communication skills, thinking globally about customer needs and collaborating effectively across teams and hemispheres.
Proven ability to define and execute strategies for augmenting test coverage, strategically layering Unit Tests, Functional Tests, and Acceptance Tests across the full test automation pyramid.
Bonus Points If You Have:
Practical experience leveraging Generative AI or LLMs in the software testing lifecycle to improve test efficiency.
Deep domain expertise in areas relevant to our pillars (e.g., Identity/Directory protocols, Authentication flows, MDM/Device Management, or Cloud Platforms).
Experience with API and web app UI test automation tools like Gherkin, Cypress, or similar.
Deep expertise in designing and implementing Go-based Unit Tests (UT) and leveraging functional testing (FT) frameworks to ensure robust component and service reliability.
Experience deploying, installing, and configuring applications on cloud-based servers (AWS experience is a plus).
Prior experience in dynamic, fast-paced startup environments.
Skills Required
- 6-8 years of experience in test planning, automation framework utilization, and Agile collaboration
- Advanced proficiency with automation tools and programming languages such as Python, Pytest, Playwright, TypeScript, and JavaScript
- Deep experience with performance, security, integration, and exploratory testing methodologies
- Ability to design and implement scalable, maintainable test automation solutions
- In-depth knowledge of CI/CD, deployment pipelines, and troubleshooting tools
- Ability to identify and appropriately escalate issues for resolution
- Experience enabling development teams to manage their own testing and fostering collective quality ownership
- Strong communication and cross-team collaboration skills
- Ability to define and execute test coverage strategies across unit, functional, and acceptance tests
- Fluent written and spoken English
- Practical experience using Generative AI or LLMs in software testing
- Expertise in identity or directory protocols, authentication flows, MDM/device management, or cloud platforms
- Experience with Gherkin, Cypress, or similar API and web UI test automation tools
- Experience designing and implementing Go-based unit tests and functional testing frameworks
- Experience deploying, installing, and configuring applications on cloud-based servers; AWS experience
- Experience in dynamic, fast-paced startup environments
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — Day-one medical, dental, and vision in the U.S., with HSA options and employer contributions, are complemented by no-cost EAP support and mental-health coverage. Expanded medical travel coverage is also highlighted when in-network care is not available nearby.
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Retirement Support — A U.S. 401(k) with employer matching (50% up to 6% per Built In) anchors the retirement offering. Access to a personal financial consultant at no cost provides additional planning support.
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Leave & Time Off Breadth — Flexible/unlimited PTO is emphasized alongside paid sick days, paid holidays, and wellness days. Parental and family medical leave are also highlighted.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
