Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.
Role Description and Mission:
The Software Architect is a key member of a team that functions as the vanguard of innovation for the business. Responsible for defining, designing, developing, validating, and delivering the first instances of new technology-enabled capabilities. Support new capabilities through early adopter customer use. Accomplish effective transition to other technical and operational groups as capabilities and markets mature. Both qualify and utilize emerging technologies, yet overcome their limitations. Work on software technologies and solutions which are the fundamental blocks on which computer applications and telecommunications networks are built. Develop coherent, concise, accurate and clear to the customer, marketing, and other development models.
Key Outcomes:
- Provide solutions, architecture and technical guidance to distributed and complex software and hardware problems.
- Conduct research, analyze, determine the structure, design, build, test, implement or maintain such software.
- Provide a comprehensive architecture design to a problem that meets current needs and adapts to future needs.
- Ask questions and dig into assumptions to clarify requirements, avoid ambiguities, and target the underlying problems to be solved.
- Produce detailed functional and technical documentation to effectively communicate intent to technical and non-technical stakeholders.
- Design software systems to be extensible and maintainable.
- Design and test prototypes, proofs-of-technology and proofs-of-concept.
- Adapt to fill Subject Matter Expert roles within the technical organization based on organizational needs.
- Strive to remove and prevent silos of information within the organization.
- Mentor junior engineers cross-functionally.
Skills, Education, & Experience:
- 8+ years of related experience preferred. 3+ years of technical lead experience.
- Hands-on Software Development, Software & Systems Architecture, Systems Programming background.
- Bachelor’s degree or equivalent experience.
- Expertise in Systems Architecture, Specification, Design and Large scale transactional integrated systems.
- Prior working experience in Agile, XP, or fast solutions delivery team.
- Experience with Cloud-Native Architecture and Support (AWS, Azure, GCP) with a focus on "serverless" technologies.
- Evangelist for Test-First or Test-Driven development practices.
- Experience with event driven technologies (EventBridge, Kinesis, SQS).
- Proven highly available system design and implementation experience (99.99 SLA).
- Expert with Git and various Gitflows.
- Comfortable with moving between various parts of the technology stack (frontend, backend, database, SDLC tooling).
- Proven ability to walk the fine line between being a technology evangelist and creating unnecessary technical debt.
- Experience with creation of Generative AI-Powered applications while minimizing impacts of hallucinations and other issues (SE4AI)
- Experience with pragmatic application of Generative AI tooling that enhances developer productivity while still allowing developers to maintain necessary skills and system understanding (AI4SE).
Preferred Experience:
- Experience with developing frontend (SPA) and backend (API) applications.
- Experience with P/IAAS on cloud like AWS Lambda, AWS Fargate.
- Experience with logging frameworks and aggregators (Datadog, Splunk).
- Experience with ORM/ODM tools like SQLAlchemy and PynamoDB.
- Experience with creation of CI/CD Automation pipelines to avoid any manual deployment processes.
- Experience with Machine Learning Model training, workflows, and exposing for real-time prediction.
Hiring In:
- United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia
The anticipated closing date to submit applications for this role is August 1st, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 8+ years of related experience
- 3+ years of technical lead experience
- Hands-on software development experience
- Software and systems architecture and systems programming background
- Bachelor's degree or equivalent experience
- Expertise in systems architecture, specification, design and large-scale transactional integrated systems
- Experience with Agile, XP, or fast solutions delivery teams
- Experience with cloud-native architecture and support (AWS, Azure, GCP) with focus on serverless technologies
- Evangelist for test-first or test-driven development practices
- Experience with event-driven technologies (EventBridge, Kinesis, SQS)
- Proven highly available system design and implementation experience (99.99 SLA)
- Expert with Git and various Gitflows
- Comfortable across frontend, backend, database, and SDLC tooling
- Experience creating Generative AI-powered applications and minimizing hallucinations (SE4AI)
- Experience applying Generative AI tooling to enhance developer productivity (AI4SE)
- Experience developing frontend (SPA) and backend (API) applications
- Experience with P/IAAS on cloud like AWS Lambda and AWS Fargate
- Experience with logging frameworks and aggregators (Datadog, Splunk)
- Experience with ORM/ODM tools like SQLAlchemy and PynamoDB
- Experience creating CI/CD automation pipelines
- Experience with machine learning model training, workflows, and exposing models for real-time prediction
- Authorized to work in the United States full-time; employer will not sponsor visas
What the Team is Saying
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What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands. As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
