Jobs at Agero

Designs, builds, and maintains scalable ETL/ELT pipelines and finance data models using Snowflake, AWS, dbt Core, Python, and SQL. Develops Medallion architecture data marts, integrates ERP systems, and partners with stakeholders on financial workflows. Implements data governance, RBAC, automated quality testing, observability, documentation, CI/CD, and secure deployments. Monitors Snowflake costs and optimizes queries while supporting Oracle EBS integrations and the migration to Workday.

Develop and maintain enterprise cybersecurity policies and standards aligned with ISO 27001, PCI-DSS, and SOC 2. Conduct vendor security and privacy risk assessments, track remediation, support audits and client questionnaires, evaluate security controls and evidence, and recommend corrective actions. Partner with IT, Engineering, vendors, and business units on security architecture, data security implementations, compliance, risk management, and organization-wide security awareness.

Design, develop, and deploy machine learning models and pipelines to optimize operations. Lead full ML project lifecycle, ensure model evaluation/monitoring, collaborate cross-functionally, mentor junior engineers, and drive continuous improvement in ML applications and processes.

Assist the Chief Strategy Officer in executing corporate strategy, perform analysis, support decision-making, and develop strategies to enhance Agero's market position.

Handle inbound customer cases for Kia Care, troubleshoot vehicle technology and warranty/repair issues, coordinate with dealerships and vendors, document interactions in CRM, de-escalate calls, and ensure timely, empathetic resolutions while working onsite in a contact center.

Leads enterprise learning architecture, digital learning infrastructure, AI-assisted learning pathways, skills forecasting, curriculum design, manager enablement, and learning analytics. Partners with business leaders to align capability development with strategic goals, modernizes learning technology, builds personalized upskilling programs, and measures learning impact, skill velocity, behavioral adoption, internal mobility, and return on investment.

Lead design and scaling of enterprise digital learning infrastructure, integrate generative AI and digital talent platforms, build agile skills inventories, design curriculum and manager coaching frameworks, and deliver predictive analytics and dashboards to measure skill velocity and business impact.