At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We’re looking for a technical leader who can think strategically, understand how new features impact the entire system, and design smart integrations between NICE CXone and (ex) Brand Embassy products. Someone who combines vision, practicality, and solid engineering judgment.
How will you have an impact?
- Define the architecture of new product innovations in collaboration with Product Management and other architects
- Design integrations between microservices/systems across the NICE product portfolio
- Choose the right patterns, frameworks, and technologies – especially within the AWS ecosystem (SQS, Kinesis, ECS, EKS, …)
- Set the technical direction end-to-end and work closely with development teams
- Propose long-term improvements to system quality and architecture
- Act as a technology evangelist within the organization – share best practices and drive improvement
- Work mainly with PHP and JavaScript
- Contribute to the adoption of AI within our products and internal processes
- Collaborate with a global network of architects and engineers
- You’ll shape a global SaaS platform that connects businesses and customers through 30+ digital channels (WhatsApp, Facebook, Instagram, Twitter, and more)
- As the first digital product in NICE, we integrate with both legacy and new systems – so your work will never get repetitive
- You’ll have real influence on technology direction, scaling strategies, and architecture decisions
- Work in a Prague-based R&D team with a great sense of humor and no corporate stiffness
Have you got what it takes?
You should have relevant experience in the below:
- PHP, JavaScript
- AWS (ECS, EKS, EC2, SQS, Kinesis, Lambda, ElastiCache, RDS, Kafka…)
- OpenSearch
- CI/CD pipelines
- DDD, clean architecture, microservices
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11089
Reporting into: Tech Manager
Role Type: Individual Contributor
🥇 Software Architect
Máš za sebou roky vývoje v PHP, baví tě přemýšlet nad věcmi v širším kontextu a víš, jak obhájit svůj návrh i před dalšími architekty ve velké technologické firmě?🎯 Super! Možná hledáme právě tebe.
Hledáme technologického lídra, který dokáže domýšlet dopady nových funkcí napříč systémy a navrhovat elegantní integrace mezi produkty NICE CXone a (ex) Brand Embassy. Zkrátka člověka, který dokáže spojit vizi, praxi a technologickou čistotu.
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- 💬 Co u nás budeš dělat:
- Definovat architekturu nových produktových inovací ve spolupráci s product managementem a dalšími architekty
- Navrhovat integrace mezi microservices / systémy napříč NICE portfoliem
- Určovat správné technologické patterny a stack (hlavně v AWS: SQS, Kinesis, ECS, EKS…)
- Nastavovat technický směr end-to-end a úzce spolupracovat s vývojovými týmy
- Navrhovat dlouhodobá zlepšení architektury a kvality kódu
- Být technologickým evangelistou – sdílet know-how a podporovat dobré praktiky
- Pracovat v kontextu PHP, JavaScript a přispívat k zavádění AI do našich procesů i produktů
- Spolupracovat s globálním týmem architektů a vývojářů
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- ⚙️ Co používáme:
- PHP, JavaScript
- AWS (ECS, EKS, EC2, SQS, Kinesis, Lambda, ElastiCache, RDS, Kafka…)
- OpenSearch
- CI/CD pipelines
- DDD, clean architecture, microservices
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- 🚀 Proč tě to u nás bude bavit:
- Stavíme globální SaaS platformu, která propojuje firmy a jejich zákazníky přes 30+ digitálních kanálů (WhatsApp, FB, IG, Twitter aj.)
- Jako první digitální produkt v NICE se integrujeme napříč staršími i novými systémy – takže se rozhodně nebudeš nudit
- Budeš mít velký prostor ovlivnit směr technologií, škálování i integrace
- Čeká tě tým lidí, co si umí dělat srandu, ale berou kvalitu a architekturu vážně
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- 🎁 Co za to dostaneš ty:
- 🏢 Moderní kancelář v Karlíně – hned u metra Křižíkova
- 🌴 Neomezená dovolená a flexibilní režim (stačí 2× týdně v kanclu)
- 💸 2 500,- v Pluxee bodech na měsíc + stravenkový paušál
- 💡 8 dní na hackathony ročně
- 💸 Plně hrazená nemocenská
- 📚 Rozpočet na vzdělávání
- 🍳 Firemní snídaně a pohodová atmosféra
- ⚽ Fotbálky, klikové výzvy a další kancelářské srandičky
- 🧘 Minimum meetingů – maximum prostoru na práci
- 💻 Firemní notebook
- 🔒 Stabilní zázemí globální firmy
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- Experience with PHP
- Experience with JavaScript
- Experience with AWS (ECS, EKS, EC2, SQS, Kinesis, Lambda, ElastiCache, RDS)
- Experience with Kafka
- Experience with OpenSearch
- Experience building and maintaining CI/CD pipelines
- Knowledge of DDD, clean architecture, and microservices
- Proven ability to design integrations between microservices/systems and define architecture for SaaS products
- Experience contributing to or adopting AI in products or processes
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
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