Software and Applications System Administrator
Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.
Position details
Position title
Software and Applications System Administrator
Reports to
IT Infrastructure Manager
Classification
Full-Time / Exempt / Salaried / On-Site
Position overview
The Software and Applications System Administrator owns the software and application environment across Range USA's 50+ location operation. This role manages the full lifecycle of enterprise software and endpoint configuration — from deployment and licensing through compliance and decommission — and serves as the primary escalation point for software and application issues across the company. It is a hands-on, self-directed role that requires strong technical ownership, rigorous documentation habits, and the ability to operate effectively across a distributed retail environment with minimal supervision.
Core values alignment:
- Curious — ask questions, find and solve problems
- Passionate — care deeply about the brand, team, and customers
- Do it Right — take pride in accuracy and credibility
- Service — put others above ourselves
Key responsibilities
- Administers and maintains the Microsoft 365 tenant, including Exchange Online, Teams, SharePoint, OneDrive, license assignment, and governance configuration
- Owns endpoint configuration and software deployment across Windows and iOS devices company-wide via MDM platforms, including device compliance policies, configuration profiles, patch management, and update rings
- Manages the enterprise software license inventory — procurement, renewals, utilization tracking, and compliance
- Administers user provisioning and deprovisioning across platforms, including role-based access control, SSO, and MFA via Entra ID
- Experience with Chrome Browser Cloud Management or similar browser fleet management
- Leads new store technology setup and configuration; requires on-site travel for new store openings (approximately 3 per year, 4 days on-site per opening)
- Develops and maintains PowerShell scripts and automated workflows to reduce manual administrative overhead
- Resolves help desk escalations related to software, application access, and device configuration
- Owns resolution of complex software and application issues, including root cause analysis and documentation of findings
- Evaluates and recommends software solutions that improve productivity or reduce cost, and leads testing and implementation
- Maintains accurate system documentation and SOPs — this role generates significant institutional knowledge that must be captured and maintained
- Trains staff on new software through in-person sessions, written documentation, and recorded walkthroughs
- Communicates system changes and updates to the IT Infrastructure Manager
Desired skills & experience
- 2+ years of hands-on experience in systems administration, software administration, or IT operations
- Proficiency in Microsoft 365 tenant administration
- Active Directory / Entra ID administration, including user lifecycle, RBAC, SSO, and MFA
- PowerShell scripting proficiency
- Experience deploying and managing software at enterprise scale
- Excellent customer service skills and personable and professional demeanor
- Strong time management, organization, attention to detail, and multi-tasking skills
- Strong Windows 10/11 troubleshooting skills
- Familiarity with ITSM platforms
- Ability to work independently or as part of a team, manage competing priorities, and follow through without close supervision
- Strong documentation habits
- Strong written and verbal communication skills
Preferred:
- Microsoft certifications (MD-102, MS-102, AZ-104, or equivalent)
- Experience with SCCM / Microsoft Endpoint Configuration Manager alongside Intune
- Experience with endpoint security tooling including EDR and DLP solutions
Employee benefits
- Medical, Dental, and Vision health insurance
- Unlimited Shooting – Free Classes
- Industry-leading online and in-store discounts
- Manufacturer rewards and points program
- No firearm experience needed — we offer paid training
Skills Required
- 2+ years hands-on experience in systems administration, software administration, or IT operations
- Proficiency in Microsoft 365 tenant administration (Exchange Online, Teams, SharePoint, OneDrive)
- Active Directory / Entra ID administration including user lifecycle, RBAC, SSO, and MFA
- PowerShell scripting proficiency
- Experience deploying and managing software at enterprise scale
- Endpoint configuration and device management across Windows and iOS via MDM platforms (Intune experience)
- Experience with Chrome Browser Cloud Management or similar browser fleet management
- Strong Windows 10/11 troubleshooting skills
- Familiarity with ITSM platforms
- Excellent customer service skills and professional demeanor
- Strong documentation habits, time management, organization, and communication skills
- Willingness to travel onsite for new store openings (~3 per year, ~4 days each)
- Microsoft certifications (MD-102, MS-102, AZ-104, or equivalent)
- Experience with SCCM / Microsoft Endpoint Configuration Manager alongside Intune
- Experience with endpoint security tooling including EDR and DLP solutions
What We Do
Range USA is a leading operator of indoor shooting ranges and a firearm retailer in the United States. The company provides safe, modern facilities for firearm enthusiasts of all experience levels, offering gun range memberships, a wide variety of name-brand handguns, rifles, and ammunition for sale, as well as professional firearms training and education services.
