Lead Internal Communications Advisor

Posted 6 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote or Hybrid
116K-145K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Lead and operationalize internal communications strategy by building governance, planning enterprise communications, enabling leaders and managers, advising stakeholders, and scaling through playbooks, AI, and self-service resources to drive consistent, clear employee communications during change and major company moments.
Summary Generated by Built In
Your role at Dynatrace

At Dynatrace, we’re united by a shared mission: delivering precise answers and intelligent automation to help the world’s largest organizations modernize and innovate with confidence. The Lead Advisor, Internal Communications plays a critical role in amplifying that mission internally by operationalizing a more connected, scalable communications capability that ensures every Dynatracer feels informed, inspired, and connected to where we’re heading.
This strategic role sits at the intersection of global internal communications strategy and execution. They partner closely with communicators and subject matter experts across the business to translate enterprise priorities into impactful communications plans, to equip leaders to communicate with clarity, and to build the standards, processes, and tools to help teams across Dynatrace work within one connected communications ecosystem.
What you’ll do
Lead communications governance and planning

  • Translate the Internal Communications operating model into practical governance routines, standards, decision frameworks, and ways of working that help teams communicate consistently.
  • Lead enterprise communications planning, intake triage, prioritization, and sequencing for company-wide moments, including All Team meetings, enterprise announcements, and priority channel moments.

Build leadership communications capability

  • Design leadership communications programs, messaging frameworks, talk tracks, and toolkits that help senior leaders communicate with clarity, visibility, and consistency.
  • Support leaders through periods of growth, change, transformation, and organizational complexity with practical communication resources and strategic counsel.
    Lead manager cascade and enablement programs
  • Build manager cascade frameworks, communication kits, FAQs, and discussion guides that help leaders translate company moments into meaningful team conversations.
  • Create repeatable communications motions around All Team meetings, major announcements, enterprise initiatives, and follow-up leader cascades that support two-way dialogue and follow-through.
    Serve as an enterprise communications partner
  • Provide strategic advisory support, planning guidance, templates, and escalation support for lower-touch functions such as Finance and Legal, without becoming the day-to-day communications owner.
  • Advise on communication strategy, audience segmentation, stakeholder alignment, message development, channel approach, and change communications that require clarity and consistency across the business.
    Enable scale through tools, AI, and self-service resources
  • Design communications playbooks, templates, toolkits, self-service guidance, and reusable frameworks that define what good looks like and help teams communicate more effectively.
  • Identify practical ways to apply AI, coaching, shared standards, and scalable resources to improve message quality, planning, consistency, and communications consulting across Dynatrace.
What will help you succeed

Minimum Requirements

  • 8+ years of experience in internal communications, employee communications, change communications, or corporate communications.
  • Experience building communications programs, frameworks, or processes that support business priorities and organizational change.
  • Experience partnering with senior leaders and cross-functional stakeholders in a complex organization.

Preferred Requirements

  • Experience developing communication governance models, leadership enablement programs, or manager cascade resources.
  • Strong change communications, executive communications, and employee communications experience.
  • Excellent writing, facilitation, consulting, and project management skills.
  • Ability to influence without authority and drive alignment across functions.
  • Curiosity and enthusiasm for AI and emerging communications technologies.
Why you will love being a Dynatracer
  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Compensation and Rewards

The targeted base pay range for this role is $116K to $145K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Skills Required

  • 8+ years of experience in internal communications, employee communications, change communications, or corporate communications.
  • Experience building communications programs, frameworks, or processes that support business priorities and organizational change.
  • Experience partnering with senior leaders and cross-functional stakeholders in a complex organization.
  • Experience developing communication governance models, leadership enablement programs, or manager cascade resources.
  • Strong change communications, executive communications, and employee communications experience.
  • Excellent writing, facilitation, consulting, and project management skills.
  • Ability to influence without authority and drive alignment across functions.
  • Curiosity and enthusiasm for AI and emerging communications technologies.

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth Paid time off, parental leave, volunteer time off, and quarterly company‑wide Wellness Days are highlighted, with some U.S. materials describing an unlimited PTO model. These programs underscore meaningful opportunities to unplug and balance time away from work.
  • Retirement Support U.S. offerings include a 401(k) plan with a documented company match and, for eligible employees, a non‑qualified deferred compensation plan. This combination signals structured support for tax‑advantaged saving beyond the basics.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is maintained under the 2019 program, and job postings reference equity and bonus components as part of total rewards. Shares are reserved for issuance, indicating access to ownership in eligible countries.

Dynatrace Insights

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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HQGlobal Headquarters
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