Social Media & Marketing Specialist

Posted 6 Days Ago
Be an Early Applicant
Pasig, Eastern Manila District, National Capital Region, PHL
In-Office
Junior
Information Technology • Professional Services
The Role
Manage content calendars and publish branded content across social media platforms. Create posts, carousels, videos, captions, articles, blogs, and email campaigns using Canva and Mailchimp. Engage with online communities, monitor analytics, test content strategies, and prepare weekly performance reports. Support leadership with thought leadership research, podcast and media opportunities, and downloadable content.
Summary Generated by Built In

KEY RESPONSIBILITIES

●     Content Calendar and Publishing: Maintain a monthly content calendar approved by leadership. Schedule and publish posts consistently across LinkedIn, Instagram, Facebook, and YouTube, balancing project highlights, industry insights, and leadership updates.

●     Content Creation: Create posts, carousels, and short videos using Canva and simple editing tools. Use and maintain brand templates so every post looks consistent with Collaborative Red’s style.

●     Copywriting: Write clear, professional captions, short articles, and blog posts from leadership notes, project updates, and research. Adapt drafts for each platform and revise based on feedback.

●     Email Marketing: Build and send Mailchimp campaigns, including the weekly email that repurposes social content. Keep contact lists clean and organized.

●     Engagement and Community: Respond to comments and messages on company and leadership pages. Engage daily with relevant posts, groups, and connections on LinkedIn to grow reach and credibility.

●     Testing and Improvement: Try new formats, posting times, and topics each week. Track what performs and apply the lessons to the next round of content.

●     Reporting: Prepare a simple weekly report on posts published, engagement, follower growth, and email results, with one or two recommendations for the following week.

●     Content Support: Assist leadership with research for thought leadership pieces, podcast and media opportunities, and occasional downloadable content such as short guides or reports.


Requirements

CANDIDATE PROFILE

●     Minimum of one (1) to three (3) years of experience in social media management, content creation, or digital marketing, including work for a business or brand page.

●     Strong written English with the ability to write in a professional tone for a business audience.

●     Hands-on experience creating content in Canva or similar design tools.

●     Working knowledge of LinkedIn, Facebook, and Instagram, including page management and post scheduling.

●     Basic experience with Mailchimp or a similar email marketing platform.

●     Comfortable reading platform analytics and turning them into simple insights.

●     Consistent, self-motivated, and eager to learn, with a habit of testing ideas and improving daily.

●     Strong organizational skills and attention to detail.

●     Amenable to working the night shift and willing to work onsite.

PREFERRED QUALIFICATIONS

●     Experience handling social media for real estate, consulting, professional services, or B2B brands is an advantage.

●     Familiarity with LinkedIn Sales Navigator is a plus; training can be provided.

●     Basic video editing skills for short-form content (Reels, YouTube Shorts) is an advantage.

●     Experience with blogging or a content management system such as WordPress is a plus.


Benefits
  • Free lunch meal, fruits, snacks, and drinks
  • Onsite gym with a free professional instructor
  • Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
  • Weekly engagement activities with prizes that are up to 3,000 PHP
  • Free upskilling academy to improve your performance and skillset
  • State-of-the-art facilities from toilets to your workstation
  • Amenities such as sleeping quarters, game area, chat room, shower room

Skills Required

  • One to three years of experience in social media management, content creation, or digital marketing, including business or brand page experience
  • Strong written English and professional business writing ability
  • Hands-on experience with Canva or similar design tools
  • Working knowledge of LinkedIn, Facebook, and Instagram, including page management and post scheduling
  • Basic experience with Mailchimp or a similar email marketing platform
  • Ability to read platform analytics and produce simple insights
  • Consistency, self-motivation, willingness to learn, and commitment to testing and improving ideas
  • Strong organizational skills and attention to detail
  • Willingness to work the night shift and onsite
  • Experience handling social media for real estate, consulting, professional services, or B2B brands
  • Familiarity with LinkedIn Sales Navigator
  • Basic video editing skills for Reels and YouTube Shorts
  • Experience with blogging or a content management system such as WordPress
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The Company
876 Employees
Year Founded: 2006

What We Do

iSupport Worldwide is a US-owned business process outsourcing and offshoring provider serving fast-growing and small-to-midsize businesses. It builds dedicated offshore teams and supplies staffing, facilities, and managed operations, while handling administrative work so clients can focus on core growth. Its support spans back-office and customer service, accounting and finance, human resources, IT, software and application development, digital marketing, sales, and other functions, tailored to clients across industries, verticals, and languages.

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