Jobs at iSupport Worldwide

Design, develop, deploy, and maintain enterprise AI agents and intelligent automation systems. Build LLM applications using agent frameworks, RAG, tool calling, workflow orchestration, and fine-tuned open-source models. Integrate agents securely with Microsoft 365 and enterprise systems using Azure, Microsoft Graph, Entra ID, and OAuth. Manage cloud infrastructure, backend APIs, CI/CD, monitoring, and production operations while optimizing model performance, security, reliability, and cost.

Supports renewal teams by reviewing client data, preparing accurate quotations and proposals, coordinating requirements, resolving discrepancies, tracking multiple quotes, documenting processes, and submitting sold cases. The role also identifies process improvements, maintains reports and metrics, communicates with international customers, protects sensitive information, and works onsite on a shifting schedule.

Supports the sales team by preparing accurate proposals and quotations, coordinating with clients and sales representatives, tracking multiple quotes, gathering missing information, maintaining process documentation, and identifying improvement opportunities. The role also requires monitoring US healthcare underwriting guidelines, managing reports and metrics, handling sensitive information, and collaborating effectively while working onsite on a shifting schedule.

Manages cash application, bank reconciliations, accounts payable, vendor payments, employee expenses, customer billing, contract setup, and accounts receivable support. Processes transactions in Rillet and Ramp, resolves discrepancies, maintains accurate financial records, supports month-end close, responds to billing inquiries, and documents process improvements. Requires strong accounting fundamentals, attention to detail, Excel or Google Sheets proficiency, and effective communication with U.S.-based teams and customers.

Oversee B2C order administration from customer interface through distribution-center release and shipment. Manage order routing, release timing, promotional volume planning, customer communication, issue resolution, documentation, and ISO compliance. The role requires coordination with internal teams and US-based clients, accurate recordkeeping, independent prioritization, and night-shift availability to support US operations.

Provides pre- and after-sales support for EMEA customers and sales managers. Responsibilities include account setup, customer service, order processing, purchase-order validation, inventory checks, shipment coordination, and resolving supply-chain issues with customers, distributors, sales representatives, planning, logistics, and IT. Maintains customer and order data while ensuring vendor compliance and accurate fulfillment in a fast-paced international environment.

Supports daily accounting operations, including accounts receivable processing, payment application, returns, journal entries, invoice entry, commission reconciliation, and process documentation. The role also identifies process improvements, performs administrative accounting tasks, collaborates with internal teams, and maintains confidentiality while staying current with US healthcare and accounting standards.

The Staff Accountant records transactions, maintains general ledger entries, processes AP and AR, performs high-volume data entry, reconciles bank, credit card, vendor, POS, and financial records, and supports month-end close, reporting, budgeting, forecasting, and audits. The role requires onsite work in the Philippines during U.S. business hours and collaboration with U.S.-based finance teams supporting multi-location restaurant operations.

Leads product data, creative design, industrial design, and product management support teams. Oversees PLM and ERP product setup, BOMs, revisions, release governance, data quality, reporting, automation, packaging artwork, renders, and regulatory creative requests. Drives process improvement, project coordination, risk management, stakeholder communication, and team development while supporting global product development and US-based stakeholders during night shifts.

Provides QuickBooks Online bookkeeping and financial administration, including account setup, transaction categorization, reconciliations, financial reporting, and review of P&L and balance sheets. Communicates with clients and vendors to obtain statements and tax documents, identifies discrepancies, and maintains accurate records. Also supports executive administration through email management, calendar scheduling, task tracking, file organization, and general business support.

Staff Cost Accountant responsible for month-end close, balance sheet reconciliations, shared services coordination, cost variance analysis, budgeting, financial reporting, internal controls, and operational financial oversight. The role partners with operations, contract administration, FP&A, and senior management to improve financial performance and support business growth.

Conduct high-volume full-cycle recruitment, including sourcing, screening, interviewing, scheduling, candidate evaluation, and hiring-manager coordination. Maintain candidate relationships, support recruiting events, deliver a positive candidate experience, document activities in iCIMS, ensure employment-law compliance, and improve recruiting processes.

Manage social media accounts, create branded marketing content, maintain the WordPress website, organize project photography, and support proposals and recruiting administration. Provide general administrative assistance with documents, research, meetings, events, task tracking, and onboarding materials. The role requires strong organization, proofreading, communication, independent work, and full-time remote availability aligned with Pacific Time.

Owns end-to-end payroll delivery across 10 company payrolls and 19+ states, including multi-state tax compliance, reconciliations, prevailing wage and Davis-Bacon reporting, system configuration, year-end close, benefits deductions, and acquisitions. Manages payroll staff, controls, audits, provider relationships, registrations, reporting, and process improvement. Serves as the escalation point for HR, finance, branches, and employees while ensuring accurate and compliant payroll operations.

Manage B2B grocery retail and distributor accounts, process purchase orders, maintain ERP, EDI, and retailer portal data, coordinate logistics, handle invoicing and reconciliation, resolve delivery and compliance issues, and provide account performance insights. The role also responds to consumer inquiries and collaborates with production, supply chain, logistics, finance, and operations teams to ensure accurate fulfillment and strong customer relationships.

Design and produce monthly multi-page promotional books using Adobe InDesign, maintaining templates, brand standards, and print-ready quality. Gather and verify product and pricing data, coordinate revisions, and automate catalog production with EasyCatalog, Data Merge, and Zapier. Build and test recurring Mailchimp newsletters, optimize email imagery, manage audience lists, and collaborate with marketing, vendors, and U.S.-based teams to meet deadlines.

Manage content calendars and publish branded content across social media platforms. Create posts, carousels, videos, captions, articles, blogs, and email campaigns using Canva and Mailchimp. Engage with online communities, monitor analytics, test content strategies, and prepare weekly performance reports. Support leadership with thought leadership research, podcast and media opportunities, and downloadable content.

Processes accounts payable and receivable transactions, including invoice coding, payments, customer billing, collections, and discrepancy resolution. Maintains accurate financial records, performs reconciliations, prepares routine reports, supports month-end and year-end close activities, and assists with audits. The role also maintains accounting schedules, documentation, and organized financial files while collaborating with internal teams and managing multiple deadlines.

Provides administrative and systems support for the safety program, including maintaining records, managing system data and access, coordinating vendors and training, tracking compliance activities, preparing reports and communications, supporting audits, and coordinating projects and meetings. The role also provides user guidance, validates data quality, organizes documentation, and supports the Safety Director in a remote environment.

Owns cross-functional rollout planning and operational readiness for platform modules and services. Coordinates product releases, onboarding, training, communications, support readiness, adoption, stakeholder alignment, feedback, and continuous improvement. The role manages rollout cohorts, readiness scorecards, risks, dependencies, and corrective actions while enabling coaches, clients, and internal users to adopt AI-enabled software and new workflows.