Social Media Manager

Posted 2 Days Ago
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Hiring Remotely in United States
Remote
Senior level
Healthtech
The Role
The Social Media Manager will develop and implement a cohesive social media strategy, manage international teams, coordinate content creation, oversee platform analytics, and collaborate with HR on recruitment efforts to enhance brand awareness and employee engagement.
Summary Generated by Built In

About Our Company:
At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. We work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups. We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection, with inclusion as the heart of our mission.
Position Summary:

We are seeking a strategic and creative Social Media Manager to lead our social media efforts across the US and India. In this role, you will drive our brand’s presence and engagement on social media, supporting both brand awareness and employee recruitment objectives. The ideal candidate will have experience managing cross-functional, international teams, a deep understanding of social media platforms, and a knack for aligning content with organizational goals

Key Responsibilities:

  • Content Strategy & Planning
    • Develop and implement a cohesive social media strategy across multiple platforms (LinkedIn, Facebook, Instagram, Twitter, TikTok, YouTube) that supports brand awareness and recruitment goals.
    • Coordinate content calendars and publishing schedules for both the US and India teams to ensure consistent, aligned messaging.
    • Collaborate with marketing, HR, and recruiting teams to create content that resonates with target audiences, promotes company culture, and attracts top talent.
  • Team Oversight & Coordination
    • Lead, mentor, and manage the social media teams in the US and India, fostering collaboration, creativity, and consistent quality across all content.
    • Ensure content adheres to brand guidelines, and oversee quality assurance on all posts.
  • Content Creation & Execution
    • Oversee content creation (visuals, videos, copy) that aligns with brand identity and objectives. Occasionally contribute to content creation when needed.
    • Coordinate with graphic designers, videographers, and other creative professionals to produce engaging, high-quality content.
  • Platform Management & Analytics
    • Monitor, analyze, and report on social media performance using analytics tools, providing actionable insights to optimize content and improve engagement.
    • Stay up-to-date with social media trends, platform updates, and emerging technologies to keep our strategy fresh and competitive.
  • Employee Engagement & Recruitment
    • Work closely with HR to create and promote content that highlights the company culture, employee stories, and job openings.
    • Engage employees in social media initiatives to amplify brand presence and make company news and events shareable.

Qualifications:

  • Experience: 5+ years of B2B social media experience, with at least 2 years in a leadership role overseeing international or cross-functional teams.
  • Skills: Excellent communication, project management, and team leadership skills.
  • Technical: Proficiency in social media analytics tools, scheduling platforms (Hubspot), and familiarity with design tools (e.g., Figma, Adobe Creative Suite) is a plus.
  • Mindset: Strategic thinker, passionate about social media, and ability to pivot as priorities evolve. Strong understanding of branding, recruitment marketing, and cross-cultural communication nuances.
  • Bonus points for experience in healthcare technology.

Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
If you are a motivated individual who enjoys working with clients, has technical aptitude, and thrives in a dynamic environment, we would love to hear from you. Apply now and be part of our dedicated team focused on delivering exceptional client implementations.

The Company
HQ: San Jose, CA
1,542 Employees
On-site Workplace
Year Founded: 2012

What We Do

Infinx Healthcare provides innovative and scalable prior authorization and revenue cycle management solutions for healthcare providers, hospitals, imaging centers, and laboratories. Combining intelligent, cloud-based software driven by artificial intelligence and automation, with exception handling by our certified prior authorization and billing specialists, Infinx helps clients preserve and capture more revenue, enabling them to shift focus from burdensome administrative details to billable patient care.

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