Jobs at Infinx

Manages the healthcare revenue cycle from eligibility verification and demographic validation through claim submission, edit resolution, denial management, appeals, AR follow-up, and final account resolution. Works directly in EHR, PMS, billing systems, Medicare and Medicaid portals, and payer platforms. Responsibilities include resolving underpayments, interpreting claim edits and payer policies, analyzing denial trends, submitting corrected claims and appeals, coordinating with clinical and administrative teams, and maintaining HIPAA and regulatory compliance.

Processes and follows up on insurance claims through payment resolution, including Medicaid and Medicare billing. Verifies patient insurance information, submits and resubmits claims, handles payer correspondence, resolves billing and collection issues, assists patients with billing questions, collects balances, and maintains records for audits.

Lead product vision, roadmap, and delivery for mid-cycle and backend RCM solutions (coding, billing, payment posting, AR/denials, analytics). Build and manage product teams, partner with global engineering and data teams, translate customer needs into requirements, and drive AI/automation-enabled innovations to improve RCM efficiency and financial outcomes.

Owns end-to-end client engagements for hospital and professional revenue cycle operations. Leads coders, billers, collectors, and payment posters; manages accounts receivable, denials, workflows, SLAs, analytics, and corrective actions. Serves as a Cerner revenue cycle management subject matter expert during implementations, presents performance insights to executive stakeholders, develops remote teams, supports expansion and go-live activities, and ensures HIPAA and client confidentiality compliance.

Processes and follows up on insurance claims through payment resolution, including Medicaid and Medicare billing. Enters and verifies patient insurance information, resolves claim issues, resubmits unpaid claims, responds to payors and patients, collects balances, and maintains billing documentation. The role requires revenue cycle experience across multiple billing functions, medical terminology knowledge, insurance industry knowledge, and strong computer and communication skills.

The Revenue Cycle Engagement Leader manages client relationships, leads teams to improve revenue cycle performance, analyzes data for decision-making, and ensures compliance, all while mentoring staff and anticipating challenges.

Assign and sequence ICD-10/CPT codes and modifiers, resolve coding edits and payer rejections, monitor regulatory/payer changes, perform audits and coaching, research denial trends, and support process improvements to optimize professional fee billing.

Serve as the primary strategic partner for a portfolio of prior authorization customers, driving onboarding, adoption, satisfaction, and retention. Monitor customer health, conduct business reviews, recommend data-driven workflow improvements, coordinate cross-functional teams, and identify expansion opportunities to maximize client value and outcomes.

Assess, design, and implement inpatient CDI programs. Partner with physicians, HIM, and clinical staff to improve documentation accuracy and compliance, optimize DRG assignment and reimbursement, translate CDI workflows into product requirements, test features, educate clinical audiences, and support revenue cycle improvement. Travel to client sites ~10-15%.

Manage end-to-end revenue cycle tasks including billing, collections, and denial management; identify and resolve revenue issues; collaborate with clinical and financial teams; analyze performance metrics and ensure adherence to revenue cycle best practices.

Process and submit insurance claims, handle claim rejections and appeals, follow up with payers for timely reimbursement, respond to payer and patient correspondence, maintain billing records, and support audits while ensuring accurate, compliant revenue cycle operations.

The AVP of Business Development is responsible for acquiring new enterprise clients, leading the sales cycle for revenue cycle management opportunities, and establishing long-term partnerships with key decision-makers in healthcare organizations.

The Senior Director of Business Development is responsible for driving net-new revenue growth in enterprise healthcare sales, focusing on acquiring new clients and building strategic relationships.

Oversee payment posting for physician revenue cycle, ensuring accurate posting of EOBs/ERAs, EFTs, refunds, adjustments, reconciliations, and compliance (HIPAA/PCI). Manage month-end close, resolve unapplied cash, implement EFT/835 EDI automation, hire and train staff, set KPIs, collaborate with AR/Denials/Client Services, and drive process improvements and reporting.