Jobs at Infinx

Performs professional fee and facility medical coding using ICD-10, CPT, HCPCS, and modifiers. Resolves coding edits, payer rejections, denials, and documentation issues; monitors regulatory changes; analyzes denial trends; supports compliance and process improvements. Requires orthopedic and workers’ compensation coding experience, active coding credentials, EMR/EHR proficiency, and experience in high-volume physician practices.

Processes the full healthcare revenue cycle, including eligibility verification, demographic accuracy, claim submission, edit resolution, accounts receivable follow-up, denial management, appeals, underpayment recovery, and payer communication. The role works directly in client EHR and billing systems, analyzes rejection trends, resolves root causes, documents account activity, and maintains compliance with HIPAA, CMS, payer, and billing regulations.

Processes insurance billing and collections from claim submission through payment resolution. Reviews, verifies, submits, and resubmits claims; follows up with insurers; handles Medicaid and Medicare claims; responds to patient billing inquiries; collects balances; enters insurance information; and maintains billing documentation for audits.

Manage end-to-end revenue cycle activities, including billing, collections, denial management, revenue issue resolution, cross-functional collaboration, performance reporting, and adherence to revenue cycle best practices. The role requires accounts receivable or revenue cycle expertise, knowledge of coding and reimbursement methodologies, Cerner experience, and strong organizational and communication skills. This is a remote position with hourly compensation and benefits.

Supports sales and customer success enablement through onboarding curricula, training delivery, sales collateral, RFI/RFP responses, demo environments, and content management. Translates healthcare revenue cycle concepts into persuasive client-ready materials, maintains enablement libraries, trains teams on products and tools, and identifies AI and automation opportunities. The role requires strong writing, healthcare RCM knowledge, project management, and comfort with Salesforce, LMS platforms, and enablement tools.

Processes and follows up on insurance claims, including Medicaid and Medicare, from submission through payment resolution. Enters and verifies patient insurance information, resubmits unpaid claims, handles payer correspondence, answers billing inquiries, assists with patient balance collections, and maintains billing documentation for audits and future reference.

Leads post-sale customer success for strategic healthcare accounts, overseeing onboarding, implementation, integrations, adoption, retention, and expansion. Manages customer relationships, account plans, upsell opportunities, project schedules, risk mitigation, and cross-functional collaboration with Product, Engineering, Marketing, operations, and technology partners. Requires healthcare revenue-cycle expertise, strong executive communication, analytical problem-solving, and the ability to explain technical and financial value to healthcare clients.

The Business Intelligence Analyst collects, analyzes, and reports business data; develops dashboards, MIS reports, performance metrics, and department-wide data systems. The role translates stakeholder requirements into reporting deliverables, identifies data quality issues and business trends, and communicates insights to management. The analyst supports marketing, sales, finance, and other departments through SQL-based analysis, data profiling, and business intelligence tools.

Performs accurate CPT and ICD-10 coding for OB/GYN services, sequences codes and modifiers, researches payer rejections and denials, and addresses documentation issues. The specialist monitors regulatory and payer changes, identifies denial trends, supports process improvements, and maintains current coding knowledge through continuing education. The role also requires effective communication with clients, providers, and internal teams while managing multiple responsibilities independently or collaboratively.

The AVP of Business Development is responsible for acquiring new enterprise clients, leading the sales cycle for revenue cycle management opportunities, and establishing long-term partnerships with key decision-makers in healthcare organizations.

The Senior Director of Business Development is responsible for driving net-new revenue growth in enterprise healthcare sales, focusing on acquiring new clients and building strategic relationships.

Leads strategic revenue cycle implementations and transitions from contract execution through stabilization and handoff to steady-state operations. Translates client requirements into operating models, staffing plans, SOPs, KPIs, and readiness criteria. Provides expertise across billing, payment posting, accounts receivable, denials, collections, and reimbursement. Oversees go-live governance, delivery assurance, analytics, escalations, offshore collaboration, continuous improvement, and automation opportunities while supporting client satisfaction, operational scalability, and margin improvement.

Lead product vision, roadmap, and delivery for mid-cycle and backend RCM solutions (coding, billing, payment posting, AR/denials, analytics). Build and manage product teams, partner with global engineering and data teams, translate customer needs into requirements, and drive AI/automation-enabled innovations to improve RCM efficiency and financial outcomes.

Owns end-to-end client engagements for hospital and professional revenue cycle operations. Leads coders, billers, collectors, and payment posters; manages accounts receivable, denials, workflows, SLAs, analytics, and corrective actions. Serves as a Cerner revenue cycle management subject matter expert during implementations, presents performance insights to executive stakeholders, develops remote teams, supports expansion and go-live activities, and ensures HIPAA and client confidentiality compliance.

Serve as the primary strategic partner for a portfolio of prior authorization customers, driving onboarding, adoption, satisfaction, and retention. Monitor customer health, conduct business reviews, recommend data-driven workflow improvements, coordinate cross-functional teams, and identify expansion opportunities to maximize client value and outcomes.