Social Media Expert

Posted Yesterday
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Brussels, BEL
In-Office
Entry level
Consulting
Come solve with us
The Role
Manages social media engagement, creates and distributes daily content, supports graphic and audiovisual production, and develops paid and organic advertising campaigns. Establishes KPIs, reporting schedules, and measurement strategies; monitors performance, analyzes trends and audience behavior, evaluates testing outcomes, and provides actionable insights. Collaborates with internal teams and reports brand-related threats and opportunities while staying informed about client policies and the EU political landscape.
Summary Generated by Built In

The Social media expert will reinforce the client's Social Media Team to help achieve certain objectives.

TASKS/REQUIRED SERVICES

Social media expert

  • Interacts with users of social media platforms to respond to their questions and suggestions in line with corporate objectives and priorities.
  • Creates daily content – involving multiple departments – and builds and maintains a distribution network on various social media sites.
  • Ensures continuous participation in online conversations and acts as a mediator.
  • Identifies threats and opportunities in use-generated content surrounding the contracting authority’s brand and reports it to internal stakeholders.
  • Closely collaborate with internal teams (web, audiovisual) to design and implement social media measurement strategies across social media platforms.
  • Provides graphic design and audio visual support to the social media team. Establish short-term and long-term KPIs for social media advertising (both paid and organic), and develop campaign reporting schedules.
  • Setup, implement and optimise social media advertising campaigns
  • Gather, analyse, and interpret social data, using the analytics tools providing (with a focus on uncovering actionable insights that will optimise the social media strategy.
  • Provide both regular and ad hoc reporting, analysis, and insights around social behaviour, social advertising opportunities, and social campaign performance.
  • Regularly monitor social media performance.
  • Analyse key trends in relevant content and activity.
  • Evaluate the impact of social media initiatives.
  • Evaluate the outcome of social media testing
  • Proactively be informed of client's policy and EU political landscape.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.  Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. 


Belgium Client Office (BE88)

ICF Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.

  • Healthcare Strength Medical, dental, and vision coverage start on day one with multiple plan options, employer HSA/HRA funding, and company‑paid mental‑health care that includes 10 therapy and 10 coaching sessions annually. These features indicate comprehensive coverage with meaningful mental‑health depth.
  • Parental & Family Support Family‑building and caregiving support include 24/7 specialists and reimbursements ($10,000 lifetime for fertility/surrogacy and $5,000 for adoption), alongside inclusive paid parental leave. These resources broaden support for diverse family needs.
  • Retirement Support The 401(k) offers immediate vesting with a company match up to 4% when contributing 5%, and an ESPP provides an additional ownership avenue. This structure supports long‑term financial security.

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The Company
HQ: Reston, VA
9,000 Employees
Year Founded: 1969

What We Do

ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Why Work With Us

At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.

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