About the Role
We are looking for a bilingual Social Media & Design Specialist to support our nationwide field sales force. Our representatives sell industry-leading solutions—including NRS Point of Sale, merchant processing, business funding, and BOSS Revolution services—to small and mid-sized businesses across the United States.
In this role, you will serve as the dedicated creative resource for our sales team, transforming their local social media presence into a consistent driver of merchant leads.
Key Context:
This is a hands-on execution role rather than a high-level strategy position. Strategic priorities, brand guidelines, and target audiences are already established. We need an agile content creator who can independently design high-quality visual assets, produce short-form video, and maintain an active social media cadence in direct coordination with sales leadership and top-performing representatives.
Requirements
Fully Bilingual (English & Spanish): Non-negotiable, as you will interact directly with our bilingual sales representatives and their clients.
Strong Design Portfolio: We hire based on proven skill rather than job titles. Your portfolio should showcase engaging, professional social media content and brand assets.
Hands-On Graphic & Video Creation: Proficiency in Canva, Adobe Creative Suite, or similar design software, with the ability to produce polished visuals and short-form video content.
Social Media Expertise: Proven track record managing and growing Instagram, Facebook, and WhatsApp Business—with a focus on local/SMB promotion rather than generic posting.
Autonomous & Highly Organized: Capable of balancing competing priorities, managing multiple reps' requests, and delivering consistent, high-quality output under minimal supervision.
Empathetic Communicator: Comfortable and patient coaching non-tech-savvy team members on adopting digital tools and content best practices.
Basic Web & Landing Page Building: Hands-on experience with platforms such as Wix, Squarespace, or WordPress.
Digital Marketing & Lead Generation: Familiarity with paid social ad setup or organic lead-gen funnels.
Industry Familiarity: Knowledge of POS (Point of Sale), merchant services, payment processing, or the retail/small-business landscape.
Advanced Video Editing: Experience crafting high-retention Reels, TikToks, and short-form storytelling.
What We Are Looking For (Must-Haves):
Nice-to-Haves:
Skills Required
- Fully bilingual in English and Spanish
- Strong portfolio demonstrating professional social media content and brand assets
- Proficiency with Canva, Adobe Creative Suite, or similar design software
- Ability to create polished visual assets and short-form video content
- Proven experience managing and growing Instagram, Facebook, and WhatsApp Business
- Ability to focus social media efforts on local and small-business promotion
- Ability to work autonomously, stay organized, manage competing priorities, and deliver under minimal supervision
- Strong empathetic communication and ability to coach non-technical team members
- Experience with Wix, Squarespace, or WordPress
- Familiarity with paid social advertising or organic lead-generation funnels
- Knowledge of POS, merchant services, payment processing, or the retail and small-business landscape
- Advanced short-form video editing experience for Reels, TikToks, and short-form storytelling
IDT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDT and has not been reviewed or approved by IDT.
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Healthcare Strength — Medical, dental, and vision coverage are included for full‑time employees, with published transparency files indicating employer‑sponsored health plans. This establishes a conventional benefits foundation across major coverage areas.
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Leave & Time Off Breadth — Paid vacation and sick time are characterized as generous, with illustrations of multi‑week vacation and defined sick‑leave allotments that can vary by team and tenure. This breadth provides a solid baseline for time away from work.
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Wellbeing & Lifestyle Benefits — Office amenities such as an on‑site gym, recreation spaces, free breakfast and coffee, and flexible work arrangements are highlighted. These wellbeing‑oriented perks augment the core package for in‑office and hybrid roles.
IDT Insights
What We Do
We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us. Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile. If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.
