Job Summary:
We are seeking a creative, organized, and responsive Social Media and Digital Content Coordinator to manage social media communications and produce engaging digital and print content. This position is responsible for maintaining social media channels, creating promotional materials, photographing, and recording events, editing videos, and supporting event marketing.
The ideal candidate combines strong communication skills with hands-on experience in graphic design, photography, videography, social media management, and digital content creation.
Applicants should submit a résumé and examples of relevant work. Work samples may include social media posts, graphics, posters, brochures, photographs, videos, websites, or other digital content.
Duties and Responsibilities
- Manage and maintain organizational social media accounts.
- Monitor social media activity.
- Create, schedule, and publish clear, engaging, and audience-appropriate social media content.
- Develop and maintain social media content calendars to support programs, events, campaigns, and public-information initiatives.
- Design digital and printed promotional materials, including:
- Social media graphics
- Posters and flyers
- Brochures
- Event signage
- Other marketing and informational materials
- Photograph and record events, programs, presentations, and community activities.
- Edit photographs and videos for use on social media, websites, presentations, and other communications.
- Plan and manage digital media marketing campaigns for events.
- Maintain and update Wix websites.
- Ensure website and social media information is accurate, current, accessible, and consistent.
- Assist with setting up and supporting virtual meetings and online events.
- Coordinate with staff, community partners, and event organizers to gather information and produce promotional content.
- Maintain organized files of photographs, videos, graphics, templates, and completed communications.
- Follow organizational branding, privacy, copyright, accessibility, and records-management requirements.
- Track content performance and use available social media analytics to identify opportunities for improvement.
- Perform other related duties as assigned.
Education and Experience:
- Degree in communications, marketing, graphic design, digital media, public relations, or a related field.
- Experience managing social media accounts for an organization, business, nonprofit, or public agency.
- Experience creating graphics and promotional materials using Canva and Adobe applications.
- Experience with photography, videography, and video editing.
- Experience creating and scheduling social media content.
- Experience maintaining websites, preferably using Wix.
- Experience promoting community programs or public events.
- Experience developing content for multiple social media platforms.
Knowledge, Skills, and Abilities
- Familiarity with social media analytics and digital advertising.
- Understanding of web and social media accessibility practices.
- A portfolio demonstrating graphic design, social media, photography, videography, or video-editing work.
- Strong written communication, editing, proofreading, and interpersonal skills.
- Ability to communicate professionally and appropriately with the public through digital channels.
- Strong organizational skills and the ability to manage multiple assignments, campaigns, and deadlines.
- Ability to work independently while collaborating effectively with staff and community partners.
- Working knowledge of Microsoft 365 or comparable productivity and virtual-meeting tools.
- Creativity and a strong visual sense.
- Excellent attention to detail.
- Ability to adapt content for different audiences and platforms.
- Sound judgment when responding to public inquiries or comments.
- Ability to handle sensitive information appropriately.
- Ability to plan content in advance while responding quickly to changing priorities.
- Ability to maintain a consistent organizational voice and visual identity.
- Ability to attend and document events that may occasionally occur outside normal business hours.
Work Environment:
- Office setting with a moderate noise level.
- The employee will work at an individual workstation, using a telephone and computer.
Physical Demands:
- Must be able to remain seated for extended periods.
- Regular use of a computer and other office machinery, such as printers and copy machines.
- Occasional movement around the office.
- Frequent communication via telephone.
- Some evening or weekend availability may be required to photograph, record, or promote community events.
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
Skills Required
- Degree in communications, marketing, graphic design, digital media, public relations, or a related field
- Experience managing social media accounts for an organization, business, nonprofit, or public agency
- Experience creating graphics and promotional materials using Canva and Adobe applications
- Experience with photography, videography, and video editing
- Experience creating and scheduling social media content
- Experience maintaining websites, preferably using Wix
- Experience promoting community programs or public events
- Experience developing content for multiple social media platforms
- Familiarity with social media analytics and digital advertising
- Understanding of web and social media accessibility practices
- Portfolio demonstrating graphic design, social media, photography, videography, or video-editing work
- Strong written communication, editing, proofreading, and interpersonal skills
- Working knowledge of Microsoft 365 or comparable productivity and virtual-meeting tools
- Availability to attend and document occasional evening or weekend community events
What We Do
Governments today face plenty of hurdles: outdated tech, tight budgets, and talent shortages—all while communities expect increasingly better service. Neumo steps up alongside government leaders with modern software and support, simplifying interactions to strengthen trust and enhance efficiency for the people they serve.
