Jobs at Neumo

Leads enterprise talent strategy, including organizational design, workforce and headcount planning, recruitment governance, employer branding, onboarding, change communications, leadership development, retention risk assessment, succession planning, and talent analytics in partnership with HR business partners.

The Senior Accountant manages complex accounting areas including fixed assets, taxes, payroll, goodwill and intangible assets, lease accounting, debt, reconciliations, and monthly close. Responsibilities include preparing journal entries, financial reporting, technical accounting research, audit support, compliance filings, and process improvements. The role requires strong U.S. GAAP knowledge, advanced Excel and ERP proficiency, independent judgment, and the ability to supervise or support staff accountants.

Perform end-to-end, integration, system, user acceptance, and automated testing for software applications. Create test strategies, plans, documentation, and automated test cases; execute tests; assess results; and track defects through resolution. Translate business requirements into technical requirements, identify risks, troubleshoot application issues, and collaborate with engineering and development teams. Support product implementations, training, technical escalations, and quality assurance oversight across project workstreams.

Performs high-volume on-site scanning and document preparation for historical and vital records. Responsibilities include handling and tracking originals, operating and troubleshooting scanning equipment, entering inventory data in Excel, reviewing image quality, correcting scanning errors, meeting production schedules, and following confidentiality and data-handling protocols. The role requires repetitive work, attention to detail, occasional lifting of 30–50 pounds, and work in warehouses, records facilities, and offices.

Develop and support a mature Java court case management platform. Diagnose production issues across application, database, and integration layers; investigate ESB defects; work with XML/XSLT, JMS, SOAP, and REST services; collaborate on issue triage and documentation; and contribute to modernization from legacy Java frameworks toward Spring MVC and modern front-end technologies.

Diagnose and resolve complex production issues in a Java court case management platform. Responsibilities include debugging backend services, databases, ESB integrations, XML/XSLT transformations, JMS messaging, SOAP/REST services, and third-party e-filing systems. The engineer will collaborate on issue triage, document root-cause analyses, participate in code reviews, support legacy modernization toward Spring MVC and modern front-end frameworks, and maintain production system reliability.

Lead end-to-end customer renewals, retention, negotiations, and incremental revenue for public-sector accounts. Build trusted customer relationships, develop account and pipeline plans, coordinate internal and partner teams, maintain accurate CRM data, and support sales pursuits. The role requires understanding state and local government markets, contract terms, commercial metrics, forecasting, and consultative business application software and services sales.

Provides front-desk customer assistance at a Self Service Office, greeting visitors, directing them to services, assisting with transactions, troubleshooting kiosk issues, coordinating with BMV staff, and reporting unresolved problems. The role requires strong communication, organization, attention to detail, computer skills, and the ability to stand for extended periods in a busy, customer-facing environment.

Design, build, and maintain reliable enterprise web applications and services using C#, .NET, SQL Server, Vue.js, and some C++. Optimize transactional databases, troubleshoot cross-layer production issues, modernize legacy systems, deliver jurisdiction-specific changes, and support testing and CI/CD improvements. Collaborate with QA and product teams, conduct code reviews, mentor engineers, and deploy and operate services in Azure while meeting reliability, security, and compliance requirements.

Assembles, configures, troubleshoots, repairs, tests, and prepares self-service terminals, printers, and related hardware. Performs Windows and basic networking configuration, diagnoses mechanical, electrical, and software issues, manages parts and inventory, documents work, and supports field services. Delivers, installs, recovers, and stages heavy equipment using non-CDL trucks and material-handling equipment. This onsite warehouse and shop role requires frequent lifting, tool use, and travel up to 25%.

Manages the organization’s patch management program by testing, scheduling, deploying, and monitoring software updates across servers, workstations, and network devices. Coordinates with IT and security teams, troubleshoots deployment issues, tracks compliance, documents procedures, monitors vulnerabilities, and reports patch status to stakeholders. The role also supports automation through scripting and provides training on patch management tools and processes.

Designs, produces, and maintains recurring and ad hoc reports and dashboards for Client Relations. Analyzes data, identifies trends, ensures reporting accuracy, recommends process improvements, and supports data-driven decisions. The role also provides customer support, assists with system enhancements and QA/UAT activities, presents findings to stakeholders, and manages multiple deadlines with limited supervision.

Provides taxpayer and client support, processes payments, researches tax requirements, prepares revenue reports and dashboards, and assists with client implementations, system testing, training, and workflow documentation. Serves as a liaison among clients, IT, project teams, and business units; participates in requirements gathering, presentations, issue resolution, and process improvements. Requires strong customer service, reporting, administrative, communication, and Microsoft Office skills, with overtime and occasional weekend work.

Processes billing for approximately 300 jurisdictions and weekly timesheets for auditors. Maintains TSheets, Taxmaster, and billing systems; prepares operational and client reports; monitors and improves billing, collections, scheduling, and reporting processes; communicates system changes; resolves billing and collections issues; supports client requests and departmental projects.

Owns perimeter, cloud, email, identity, endpoint, and detection defenses across AWS and Azure. Responsibilities include managing WAF and bot controls, writing Terraform, operating SIEM and EDR/MDR tooling, developing detections, responding to incidents, administering email security and MDM, advancing Zero Trust, supporting penetration testing, and using AI-assisted tools for security automation. The role requires strong compliance experience, on-call incident response participation, and hands-on security engineering skills.

Leads daily operations across revenue, compliance, specials, lockbox, and business license departments. Supervises and trains staff, improves workflows, ensures accurate payment processing and taxpayer compliance, manages customer service and delinquent accounts, and produces advanced Excel reports, dashboards, and analytical models. Collaborates with Sales, IT, Client Relations, QA, and Operations while supporting client relationships and service enhancements.

Leads special tax audit operations, including franchise fee, cannabis, business license, and state and local tax audits. Provides final guidance on complex tax matters, approves findings, manages budgets and KPIs, oversees staffing and performance, coordinates legal proceedings, maintains client relationships, and drives compliance and process improvements.

Conducts state and local tax, franchise fee, cannabis, and business license audits for clients. Reviews taxpayer records, tax returns, and prior audit reports; verifies financial information; researches tax laws; calculates assessments; documents adjustments; and explains findings to taxpayers and representatives. The role also handles inquiries, closing conferences, disputed-case hearings, and audit defense activities while maintaining accurate records and communicating applicable laws and liabilities.

Manages and supports on-premises, virtualized, and Azure cloud infrastructure across multiple data centers and locations. Responsibilities include troubleshooting incidents, restoring outages, managing compute and storage lifecycles, administering Windows Server, Active Directory, Entra ID, Microsoft 365, PKI, VMware, Cisco UCS, and HyperFlex environments, documenting systems, maintaining asset inventories, supporting projects, and participating in after-hours on-call response.

Administer production and non-production MySQL, MariaDB, SQL Server, and cloud database environments. Lead migration activities to Amazon Aurora, including schema and data movement, replication, cutover, validation, and rollback. Manage backups, disaster recovery, high availability, performance tuning, capacity, security, monitoring, and access controls. Automate database operations using scripts and infrastructure-as-code, review schema changes, support engineering teams, participate in on-call incidents, and drive root-cause remediation and operational standards.