- Support the Manager in assessing or reviewing more complex fit and proper assessment cases which are required to clear HAA (Hiring Authority Approval)
- Support the Manager to review and setup structured processes to ensure that Service Level Agreement (SLAs) are met. The structured approach encompasses the identification of problems to implementing and refining solutions in a methodical way, which is key to consistently meeting the agreed service level agreements
- Be involved in fit and proper framework review and execution work, ensuring that operational changes are smoothly implemented
- Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:
- conducting fit and proper assessment on each candidate
- making recommendation on the suitability of each candidate
- flagging out adverse findings and escalating of case for further evaluation
- Ensure completeness of documentation for each candidate.
- To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:
- missing information or supporting documents required for due diligence checks
- signing of Agency Agreement with candidate
- Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
- Conduct periodic declarations and checks such as
- daily credit monitoring on representative financial status
- annual self-declaration from representative
- Support for other Distribution Support function such as:
- handles audit request related to fit & proper assessment
- regular review of processes to streamline and ensure relevancy
- Any other projects or tasks as assigned
- Degree or Diploma in any discipline
- At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework
- Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
- Highly organized, focused and able to work under tight timelines and pressure
- Independent, self-driven and results-oriented
- Meticulous with a keen eye for detail
- Strong interpersonal skills and ability to influence stakeholders
Skills Required
- Degree or Diploma in any discipline
- At least 2 years' experience in Distribution Support, particularly in MAS Representative Notification Framework
- Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
- Highly organized, focused and able to work under tight timelines and pressure
- Independent, self-driven and results-oriented
- Meticulous with a keen eye for detail
- Strong interpersonal skills and ability to influence stakeholders
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
