Are You Ready to Lead Mission-Critical Security Operations?
Do you thrive under pressure, excel at solving complex technical challenges, and have a passion for mentoring others? If you're looking for a role where your leadership and expertise directly impact enterprise stability and client trust, DYOPATH wants to hear from you.
We are seeking a seasoned and strategic SNOC Engineer Team Lead to join our dynamic security and network operations team. This senior technical leader will play a pivotal role in managing critical incidents, driving client-facing security programs, and ensuring the stability and resilience of enterprise systems. As Incident Commander during high-impact events, you will lead with clarity, confidence, and technical precision.
This role is ideal for a proactive leader with deep technical expertise, excellent communication skills, and a passion for mentoring others while continuously improving SOC and NOC operations.
If you're looking for more than just a job - something that fuels your passion and supports your growth - DYOPATH could be the perfect fit. Here, you’ll be part of a team that embodies its values, guided by our core philosophy of L.O.V.E. - Living Our Values Every Day. You’ll work in an environment that prioritizes collaboration, innovation, and personal development.
As an award-winning IT service provider, DYOPATH doesn’t just support clients - we partner with them to drive real success. That same commitment extends to our employees. Whether you're building your technical skills, exploring new career paths, or looking for a workplace that truly values your contributions, DYOPATH offers the support and opportunities to help you thrive.
And yes, you’ll be doing all this while having fun, working in a culture that’s all about teamwork, mutual respect, and making sure you feel appreciated!
Benefits: DYOPATH offers a comprehensive benefits package designed to support your well-being.
Medical, Dental, Vision, and Life Insurance
401(k) with company match
Paid Time Off
Paid Holidays- You Pick a day holiday!
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Pet Insurance (because pets are family too!)
And more! Explore our full benefits at www.dyopath.com/careers
The Details:
Job Title: SNOC Engineer Team Lead
Location: Remote in the US
Pay: $62.00 hourly
What You’ll Be Doing
General Responsibilities
- Drive the identification and implementation of process improvements to enhance team efficiency, incident response times, and client satisfaction.
- Lead the development of internal security awareness programs, ensuring team members are up to date on best practices, emerging threats, and evolving industry standards.
- Provide advanced expertise and support for escalated technical issues, guiding junior team members through complex problems and critical incidents.
- Identify potential risks and vulnerabilities across network, system, and cloud environments, recommending and implementing mitigation strategies.
- Ensure all procedures, processes, and incident responses are well-documented and current, contributing to comprehensive runbooks and reports.
- Support compliance efforts for security operations, assisting with internal and external audits.
- Lead regular testing of business continuity and disaster recovery plans to ensure readiness for critical incidents.
Security Operations
- Serve as Incident Commander during major security events, coordinating cross-functional teams for rapid containment, remediation, and recovery — including after-hours and weekend response when necessary.
- Lead and manage technical response activities during security incidents, ensuring clear, real-time communication with internal teams, clients, and leadership.
- Oversee and refine incident response procedures, playbooks, and detection capabilities to enhance SOC readiness, reduce false positives, and improve efficiency.
- Act as Security Program Manager for key customers, ensuring tools, processes, and reporting meet regulatory and business requirements.
- Conduct advanced analysis of security alerts, threats, and vulnerabilities, providing strategic recommendations and client-facing briefings.
- Provide escalation support and guidance to team members during complex security incidents, fostering knowledge sharing and skill development.
- Ensure all security operations comply with relevant regulations and are documented to support audits, reporting, and ongoing process improvement.
Key Skills
- Advanced understanding of incident response processes, SIEM platforms, and threat detection techniques.
- Strong knowledge of networking fundamentals, system administration (Windows/Linux), and cloud environments (Azure, AWS).
- Demonstrated ability to lead technical teams during high-pressure security and operational events.
- Excellent written and verbal communication skills, with the ability to interact confidently with clients and cross-functional teams.
- Experience developing or refining security processes, runbooks, and technical documentation.
- Ability to manage multiple priorities and adapt in a fast-paced, client-driven environment.
- Familiarity with relevant compliance standards and data protection regulations.
What You'll Bring
Minimum Requirements
- Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field; or equivalent combination of education and relevant experience.
- 5+ years of progressive experience in SOC, NOC, or infrastructure engineering roles, with at least 2 years in a lead or senior-level capacity.
- Proven experience managing complex incident response events and working directly with clients or stakeholders.
- Availability to work extended or off-hours as needed and respond to emergent situations.
Preferred Qualifications
- Master’s degree in Cybersecurity or Information Assurance
- Experience in a Managed Services Provider (MSP) or multi-client environment
Preferred Certifications
- CISSP, CISM, CISA, GIAC (GCIH, GCIA, GCFA), CompTIA Security+, CySA+, CASP+
- CCNA, Azure Security Engineer Associate, AWS Certified Security – Specialty
Ready to make a difference? Apply today and become a key player in DYOPATH’s mission to deliver secure, innovative, and client-focused IT solutions.
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Top Skills
What We Do
DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions that are grounded in accountability resulting in exceptional customer service. With locations in Houston, TX and Chicago, IL, we help our clients focus on what they do best by providing unparalleled support and services.
Rob Koch, CEO of Single Path (founded 2003) and Chuck Orrico, CEO of DYONYX (founded 1996) created the opportunity to drive more value in the organizations they created by merging to form DYOPATH on March 1, 2020.
By bringing together two industry leaders, the merger created one of the largest privately held MSPs in the US today. DYOPATH helps organizations across all industries manage their risk, technology and people more effectively with an unparalleled delivery of exceptional customer service.
