Jobs at DYOPATH

Lead and evolve enterprise and client-facing cybersecurity strategy, governance, and incident response. Build scalable security services (vCISO, managed security), advise executives and clients, manage vendors, embed security into products, and drive risk-based KPIs to support revenue and retention.

Serve as a virtual CISO advising executive teams and leading client security programs. Develop security strategy, roadmaps, governance, incident response, risk assessments, vendor risk programs, and executive reporting. Translate technical risk into business impact, embed security with IT and business leaders, and support client growth across engagements while delivering hands-on assessments and program execution.

Serve as a virtual CISO advising executive teams: develop enterprise security strategies and roadmaps, lead incident response and breach investigations, conduct risk and maturity assessments aligned to NIST/CIS/ISO, build security and third‑party risk programs, deliver executive reporting, and partner with IT to embed security across operations while supporting client growth and multiple engagements.

Senior leadership role responsible for technology strategy, productized service development, and operational excellence. Owns multi-year roadmaps, enterprise architecture, service catalog and profitability, S/NOC and incident response oversight, and cross-functional teams (IT, operations, architecture, security) to drive revenue and client outcomes.

Own end-to-end lifecycle of MSP/MSSP services: define service catalog, pricing, documentation, and governance; align Sales, Delivery, Support; drive AI-enabled automation, profitability, and scalability.

The Desktop Support Analyst II is responsible for providing advanced technical support for hardware and software, troubleshooting user issues, and mentoring junior staff while managing tickets and improving IT operations.

Own and optimize DYOPATH's Salesforce platform with emphasis on CPQ/Revenue Cloud, automation (Flow Builder), integrations, data integrity, reporting, and cross-functional collaboration to drive revenue and efficiency.

Provide on-site desktop support for hardware, software, printers, and peripherals; troubleshoot via phone, chat, and in person; manage incidents in a ticketing system to meet SLAs; perform system updates and antivirus maintenance; deploy hardware/software; maintain documentation and knowledge base; coordinate vendors and order parts.

Provide onsite IT setup, installation, configuration, maintenance, troubleshooting, and user support for systems, networks, hardware, and peripherals. Develop protocols, monitor performance, perform backups and restorations, document knowledge base, and escalate to higher‑level teams as needed to minimize downtime.

Provide timely financial support including journal entries, month-end close activities, bank and balance sheet reconciliations, audit support, 1099 preparation, AP/billing backup, and process improvement projects to ensure accurate financial reporting.

The Desktop Support Analyst I provides technical support for desktops, laptops, and peripherals, troubleshooting hardware and software issues, maintaining company systems, and collaborating with the team for effective user operations.

As a Desktop Support Analyst I, you will provide technical support for hardware, software, and IT systems, ensuring operations run smoothly and efficiently onsite.