Smile CDR Administrator

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

CAI is seeking a Smile CDR Administrator to provide platform administration, configuration, support, and operational leadership for our enterprise interoperability platform. This role will be responsible for configuring and administering Smile CDR, supporting FHIR APIs, troubleshooting platform issues, managing environments, and ensuring compliance with CMS and interoperability mandates. This position is short-term contract and remote.

What You’ll Do

• Administer and configure Smile CDR environments across Development, Test, and Production
• Manage Smile CDR modules, partitions, repositories, channels, security, and API configuration
• Support FHIR R4 repositories, SMART on FHIR, and interoperability implementations
• Monitor platform health, performance, availability, and capacity
• Troubleshoot platform, API, and data ingestion issues
• Configure and support REST APIs and integration endpoints
• Partner with architecture, engineering, and business teams on interoperability initiatives
• Support CMS, ONC, Prior Authorization, Patient Access, Provider Access, Payer-to-Payer, and BCBSA Interoperability programs
• Implement security controls, access management, audit logging, and compliance requirements
• Create operational runbooks, deployment procedures, and platform standards
• Coordinate vendor support activities when required and drive internal ownership of the platform 

What You'll Need

Required:

• Minimum 5 years of healthcare interoperability experience
• Minimum 3 years’ experience administering or supporting Smile CDR
• Strong working knowledge of HL7 FHIR (R4), REST APIs, SMART on FHIR, OAuth 2.0, JSON, and XML
• Healthcare data exchange experience
• Experience supporting production healthcare platforms
• Experience troubleshooting API integrations and platform performance issues
• Strong SQL and database fundamental experience
• Experience with Linux and scripting

Preferred:

• Experience with CMS Interoperability Mandates
• Experience with Axway API Gateway
• Knowledge of Apache Camel
• Experience with cloud platforms
• Knowledge of healthcare payer systems
• Familiarity with DevOps, CI/CD, and Gitlab pipelines 

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.