Quality Assurance Analyst

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Employment type:

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Quality Assurance Tester to ensure software systems meet functional, non-functional, business, and technical requirements. This position is a contract role and is hybrid, requiring 3 days onsite and 2 days remote.

Only candidates with work authorization that does not require sponsorship now or in the future will be considered.
What You'll Do

• Review project requirements, specifications, and business expectations to develop comprehensive testing plans
• Create functional and non-functional test cases, test scripts, and acceptance criteria
• Execute test cases under varying conditions to validate system functionality, performance, and reliability
• Document, evaluate, and communicate testing results to stakeholders
• Detect, log, track, and report software defects and program bugs
• Troubleshoot issues and collaborate with development teams to resolve defects
• Create testing procedures, user guidance, and training materials to support application quality initiatives
• Identify, recommend, and implement appropriate testing methodologies and quality assurance strategies
• Participate in Agile development processes, including sprint planning, reviews, and testing activities
• Collaborate with project team members regarding application development, customer issues, and security requirements
• Support testing efforts for systems containing K-12 education data
• Assist with validation and quality assurance activities involving Snowflake, Salesforce, Tableau, and automated testing solutions when applicable

What You'll Need

Required:

• Bachelor's degree or higher from an accredited college or university in a related technical field
• 5+ years of experience in software quality assurance and testing
• 5+ years of experience creating test cases, test scripts, and acceptance criteria
• 5+ years of experience executing test cases under varying circumstances
• 5+ years of experience documenting and evaluating test results
• 5+ years of experience detecting, logging, and reporting software defects and program bugs
• 5+ years of experience tracking defects and troubleshooting errors
• 5+ years of experience creating test procedures and training materials
• Experience working in Agile development environments
• Strong analytical, problem-solving, and communication skills
• Experience collaborating with cross-functional project teams

Preferred:

• 3+ years of experience working with K-12 education data
• 3+ years of experience using Snowflake, Salesforce, and Tableau
• 3+ years of experience with automation testing tools and methodologies
• Experience supporting large-scale government or public-sector technology initiatives

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings and collaborate with team members
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.