SMB Solution Sales Executive, LATAM

Posted 18 Hours Ago
Be an Early Applicant
Hiring Remotely in New York, NY, USA
In-Office or Remote
96K-152K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Drive new business and expansion for Jira Service Management in SMB accounts: follow up inbound leads, outbound prospecting, qualify needs, demonstrate ROI, build territory plans, collaborate with product and marketing, and optimize the Atlassian sales model.
Summary Generated by Built In
SMB Solution Sales Executives are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the SMB Solution Sales Executives to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience.
All of this is done in tight coordination with our Product specialists and Marketing organization. SMB Solution Sales Executives are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.
  • Follow up on qualified inbound leads (MQL's, trial signups, demo requests) for Jira Service Management
  • Drive outbound prospecting to generate net new and expansion pipeline
  • Demonstrate the value of Jira Service Management, identifying opportunities to land new customers and upsell existing customers to drive revenue growth and maximize customer value within SMB
  • Qualify customers' needs and pain points for service management use cases in a consultative sales motion
  • Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services
  • Develop and execute on territory/account plans to meet or exceed quota
  • Stay updated on industry trends, market dynamics, and competitor activities in the service management space.

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $116,100 - $151,575
Zone B: $104,400 - $136,300
Zone C: $96,136 - $125,512
  • Fluent inEnglish and Portuguese.
  • Proven experience engaging and selling to customers in the United States
  • +3 years of experience in a business-to-business sales environment, growing SMB or Mid-Market accounts
  • Strong outbound prospecting skills
  • Excellent communication, presentation, and consultative selling skills
  • Proven track record of meeting or exceeding performance targets
  • Experience managing a high volume of leads and opportunities from various sources and sizes through different channels
  • You have a do-it-right mentality with a sales-focused, customer-centric mindset

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $116,100 - $151,575
Zone B: $104,400 - $136,300
Zone C: $96,136 - $125,512
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Skills Required

  • Fluent in English and Portuguese.
  • Proven experience engaging and selling to customers in the United States.
  • +3 years of experience in a B2B sales environment growing SMB or Mid-Market accounts.
  • Strong outbound prospecting skills.
  • Excellent communication, presentation, and consultative selling skills.
  • Proven track record of meeting or exceeding performance targets.
  • Experience managing a high volume of leads and opportunities from various sources and channels.
  • Familiarity with Jira Service Management and Atlassian Cloud products.
  • Ability to develop and execute territory/account plans to meet or exceed quota.

What the Team is Saying

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Atlassian Compensation & Benefits Highlights

  • Parental & Family Support Generous paid parental leave (26 weeks for birthing parents and 20 weeks for non‑birthing parents) is paired with inclusive family‑formation benefits such as fertility, adoption, and surrogacy support. Caregiving resources, onsite Mother’s Rooms in some locations, and breastmilk shipping for business travel reinforce a family‑friendly approach.
  • Retirement Support A company 401(k) match with immediate vesting, along with retirement planning support and broader financial wellbeing resources, strengthens long‑term security. These offerings complement market‑based cash compensation to round out total rewards.
  • Flexible Benefits The “Team Anywhere” model is backed by a monthly remote‑work allowance, ergonomic resources, and a Flex Wallet that can be applied to a wide range of reimbursable expenses. Learning budgets and paid volunteer time further expand choice and lifestyle flexibility.

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Employees work remotely.

Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
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