At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection.
We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.
At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance in‑office collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.
The SMB Account Executive is a quota-carrying sales professional responsible for driving new logo acquisition and expansion revenue within the SMB segment across assigned North American territories. This role requires a high-activity, disciplined approach to pipeline generation, deal qualification, and closing within a fast-paced SaaS sales environment. Bilingual fluency in English and French is required to effectively serve customers across English Canada and Quebec.
Key Responsibilities
- Own and achieve an annual quota for new logos and a book of accounts in your assigned territory.
- Run full sales cycle from prospecting to close, with meaningful self-sourced pipeline expected alongside Marketing-sourced opportunities.
- Expand accounts into additional modules, users, sites, and geographies, and run multi-year renewal and upsell motions.
- Manage a high-velocity pipeline with consistent attention to MEDDPICC qualification standards and rigorous Salesforce hygiene, ensuring all activity, pipeline, and forecast data is current and accurate.
- Build and maintain strong relationships with SMB customer stakeholders throughout the sales cycle and post-close with professionalism and subject matter credibility.
Required Qualifications
- 2+ years of quota-carrying SaaS sales experience in an SMB or commercial segment.
- New logo + expansion revenue: balanced growth across acquisition and existing accounts
- Demonstrated track record of meeting or exceeding quota targets.
- Self-sourced pipeline: Strong prospecting skills with experience in high-velocity, full-cycle sales motions.
- Familiarity with MEDDPICC or equivalent sales qualification methodology.
- Excellent communication, discovery, and closing skills.
- Proficient in CRM platforms and sales engagement tools.
- Based in or willing to work from Montreal, Quebec.
- Business fluent in English and French — written and spoken.
Preferred Qualifications
- Bachelor's degree
- Experience selling Cybersecurity or Security Services solutions
- Spanish
Why Trackforce
Skills Required
- 2+ years of quota-carrying SaaS sales experience in an SMB or commercial segment
- Balanced experience with new logo acquisition and expansion revenue
- Demonstrated track record of meeting or exceeding quota targets
- Strong prospecting skills and experience in high-velocity, full-cycle sales motions (self-sourced pipeline)
- Familiarity with MEDDPICC or equivalent sales qualification methodology
- Excellent communication, discovery, and closing skills
- Proficient in CRM platforms and sales engagement tools (Salesforce)
- Based in or willing to work from Montreal, Quebec
- Business fluent in English and French (written and spoken)
- Bachelor's degree
- Experience selling Cybersecurity or Security Services solutions
- Spanish language skills
What We Do
Founded in 2013, TrackTik is a cloud-based workforce management provider specializing in the physical security industry. Its mission is to seamlessly connect humans, workflows, and systems to deliver a better way of working to the physical security workforce. The company's integrated suite of automated tools connects frontline operations and back-office management to improve operational efficiency, productivity, and job satisfaction.
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