Jobs at TrackTik

Drives scalable customer success across a high-volume portfolio through digital engagement, onboarding, adoption programs, lifecycle communications, health monitoring, churn prevention, renewals, and expansion identification. Uses customer data, automation, usage analytics, webinars, and self-service resources to improve retention and generate qualified sales opportunities. Collaborates with Sales, Marketing, Product, Support, and Engineering to address customer needs and improve digital success programs.

The Finance Business Partner supports FP&A and business strategy through budgeting, forecasting, financial modeling, scenario analysis, reporting, dashboards, SaaS metrics, and business case development. The role partners with department leaders, delivers executive insights, improves planning processes, and uses Adaptive Planning, BI tools, and AI to automate analysis and reporting. Responsibilities include monitoring performance, ensuring data integrity, identifying risks and opportunities, and preparing leadership and investor materials.

Diriger la stratégie, la vision et la feuille de route des produits enterprise de Trackforce, notamment les plateformes GRC, MCP, API et de sécurité. Manager et développer une équipe de Product Managers, piloter la livraison de MVP en cycles de six semaines, développer un écosystème d’intégrations IA/SIEM/SOAR et relier les investissements produits aux revenus, à l’expansion et au NRR. Collaborer avec l’ingénierie, les ventes, les clients enterprise et la direction exécutive.

Own day-to-day squad leadership for the workforce management product, including agile ceremonies, backlog quality, user stories, acceptance criteria, prioritization, and delivery velocity. Build expertise in scheduling, time and attendance, payroll, and billing modules. Collaborate with engineering, QA, design, customers, and the Group Product Manager. Support competitive research, roadmap planning, client feedback synthesis, risk identification, and product documentation while delivering roadmap commitments and measurable outcomes.

Lead international tax compliance, reporting, transfer pricing, tax provisions, audits, amended returns, and strategic tax initiatives across global entities. Partner with finance, legal, business teams, external advisors, and auditors to resolve complex cross-border matters, manage tax risks, support M&A planning, research international tax regulations, and improve tax processes and systems during a 12-month contract.

Own full-cycle recruitment for Sales, Marketing, Product, Engineering and other roles across global teams. Partner with hiring managers to define needs, source proactively using LinkedIn/Indeed/ATS, improve funnel metrics with data, champion candidate experience, and support employer branding and talent marketing.

Own and administer HubSpot and related marketing systems, manage integrations with Salesforce and other platforms, ensure data quality, design lead lifecycle and routing, build dashboards and attribution models, analyze funnel and campaign performance, automate processes, and partner with Sales and Revenue Operations to improve conversion and revenue contribution.

Execute and optimize paid media, email and marketing automation, and integrated digital campaigns to generate qualified leads and pipeline. Build HubSpot nurture programs, manage Google and LinkedIn ad campaigns, coordinate webinar and product launch promotions, monitor KPIs and dashboards, and recommend improvements to increase MQLs, conversion rates, and campaign ROI.

Own full sales cycle for Global 2000 and Fortune 1000 enterprise accounts across North America. Drive new business and account expansion, build ROI models, deliver executive-level demos, negotiate large multi-year contracts, manage pipeline in Salesforce, and partner with Customer Success and Professional Services. Travel up to 25%.