For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Small Commercial Analytics department is currently seeking a Sr Market Analyst. This position is eligible for a fully remote work arrangement.
This is a full time, exempt role.
POSITION OVERVIEW:
Collaborates with State Managers, RVPs, RSDs, UW Managers & Small Commercial Sales Managers to provide strategic business analysis at the Market and/or Agency level. The individual focus is on driving CL business results based on either growth state or core state initiatives, as established by the State Manager and RVP. Analyst will contribute to agency analysis including assessment of competitive position, economic and financial modeling, emergence of observations and interpretation of data and analysis and working with field and business partners to leverage information to support and drive overall business results
IN THIS ROLE, YOU WILL:
- Analyze and evaluate loss ratio and production trends the Agency/Micro-Territory level, including root causes and recommendations for improvement
- Manage portfolio trends at state, market and Agency/Micro-Territory level including identifying outliers requiring deeper dive analysis
- Communicate findings and recommendations to State Manager, RVP and RSD while influencing conversations and decisions
- Coordinate and assess results for all Agency/Micro-Territory-level reports available across the organization (production, mix, book roll metrics, etc.) and identify monthly / quarterly shifts in results to be communicated to State Manager / State Analysts and field leadership. Proactively make recommendations for follow-up analysis where appropriate
- Partner with individual State Managers to develop key metrics for success, and report monthly / quarterly on progress to goals. (Goals can be established by market, by Agent, Micro-Territory, or state level)
- In conjunction with State Managers within assigned territory, achieves the annual Commercial Lines plan for loss ratio, premium, new business, profile improvement and renewal retention.
- Provide insights and thought partnership with State Manager on driving strategy at the agency/Micro-Territory level.
- Actively participate in rate reviews, including preparation and follow up analysis, including contribution to assessing competitive position and opportunity
- Review competitor filings and collect input from the field about competitor changes. Consolidate for entry in monthly report.
WHAT YOU NEED TO APPLY:
- Business and financial acumen
- Excellent interpersonal skills with the ability to work in a team environment
- Results oriented, able to proactively anticipate and guide one’s own workload.
- Knowledge of All Small CL products and state nuances
- Working knowledge of SQL, Power BI and Microsoft Excel
- Demonstrated knowledge and understanding of the insurance industry
- Strong analytical, problem solving and negotiation skills. Able to not only compile and synthesize data, demonstrated ability to apply judgment to interpret and draw out findings from analysis and reporting.
- Ability to influence without authority
- Solid decision-making skills
- Ability to train and mentor others
- Demonstrated self-starter - Ability to perform with little supervision.
CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
- PTO
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Skills Required
- Business and financial acumen
- Excellent interpersonal skills and ability to work in a team environment
- Results-oriented approach and ability to proactively manage workload
- Knowledge of all Small Commercial Lines products and state nuances
- Working knowledge of SQL
- Working knowledge of Power BI
- Working knowledge of Microsoft Excel
- Demonstrated knowledge and understanding of the insurance industry
- Strong analytical, problem-solving, and negotiation skills
- Ability to interpret data, apply judgment, and draw findings from analysis and reporting
- Ability to influence without authority
- Solid decision-making skills
- Ability to train and mentor others
- Ability to work independently with little supervision
The Hanover Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hanover Insurance Group and has not been reviewed or approved by The Hanover Insurance Group.
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Healthcare Strength — Healthcare coverage is positioned as robust, spanning medical, dental, vision, life and disability options, alongside wellness supports like coaching and assistance programs. Access to added services such as health advocacy, flu shots, and location-specific on-site clinics appears to strengthen the overall package.
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Retirement Support — Retirement benefits are described as strong, highlighted by a 401(k) match up to 6% and additional financial programs like profit sharing/pension options in some descriptions. An employee stock purchase discount and free financial planning are also presented as meaningful financial-security add-ons.
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Leave & Time Off Breadth — Time-off benefits appear generous, with four weeks of PTO at hire, multiple holidays, and the ability to purchase additional PTO. Hybrid/flexible work arrangements are frequently presented as enhancing the overall value of total rewards.
The Hanover Insurance Group Insights
What We Do
The Hanover is a leading provider of property and casualty insurance in the United States. We’ve been named to Forbes’ list of “Best Mid-Size Employers” since 2015, and have more than 4,200 employees in 35 branch offices, covering more than two million individual and business policyholders. As an employer of choice, The Hanover provides a unique experience, combining a long, proud history of delivering its promises, and a forward-thinking, innovative culture mentality. At The Hanover, you will gain new experiences, expand your skill set, and build your career working for an industry leader and one of the fastest growing companies in the insurance industry. Our compensation and benefits programs are based on the strong belief that our people are our company's most valuable asset. We offer comprehensive benefits to help our team members stay healthy, build financial security, balance work and personal responsibilities, and achieve their professional goals.
