UMB’s bottom line is directly impacted by the growth of our small business portfolio. This team manages commercial relationships throughout its life – developing meaningful connections with small business owners and the management of companies they serve. Always mindful of the changes in the company, its industry, etc., over time that might create a change in their financial service needs.
As a Small Business Specialist, you are a product sales expert focused on solutions that will entice prospective companies to award new business to UMB. Your role is focused on companies with revenues under $1 million and provides loans, lines of credit, credit cards, treasury, and depository services to targeted companies. You will generate, retain and expand lending and depository relationships with new and existing clients through direct prospecting, marketing programs, cold calling and client referrals. You will serve as the primary connection for all financial services to the Small Business Banking client (i.e., Treasury Services, Lending and Depository Services). Seen as a trusted advisor, you will ensure that customers have a positive experience with the organization and its products/services at every touch point; identifying prospecting approaches to recognize potential customers and create opportunities to sell financial solutions and ideas to customers for both their business and personal financial needs.
How you’ll spend your time:
- You will complete sales plans and goals on a weekly basis to develop new prospects.
- You will perform portfolio management activities such as: manage and support customer inquiries and service requests; analyze each lending situation for additional business and cross-sell opportunities.
- You will communicate and partner with other lending areas for follow up on behalf of customers; apply expertise of banking products/services to help them achieve their financial goals.
- You will communicate and collaborate with consistency and transparency with branch staff, business banking teams and other internal partners that service small companies (with revenue under $1MM).
- You will process complete application packages efficiently, including screening packages against product guidelines and required documents, entering and processing loans, lines and credit cards into the system, gathering all required documents, and closing out applications within targeted timeframes.
- You will maintain information in a CRM system consistently for use internally to provide maximum efficiency surrounding the small business clients.
We’re excited to talk with you if:
- You have a bachelor’s degree in business administration and 2+ years of outside sales experience in the financial services industry OR any combination of education and experience that would provide an equivalent background.
Bonus points for:
- Previous experience in a Small Business Banker, Relationship Banker or related role.
- Basic working knowledge of accounting principles and practices.
- Knowledge of Consumer Banking, Business Banking, Merchant and Treasury Services.
- Capacity to sell business products/services within the financial services industry to business clients.
Compensation Range:
Minimum: $51,480.00 - Maximum: $119,200.00
The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.
If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
What We Do
UMB Financial Corporation is a leading provider of financial services for individuals and institutions. Bank deposit products provided by UMB Bank n.a., Member FDIC. Equal Housing Lender. For additional disclosures and information, view our Privacy Statement and Legal Terms and Conditions found on www.umb.com.
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