Location(s)
Glendale, California, Remote-CADetails
Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
The Special Investigator 1 will complete field and desk assignments that support insurance claims referred to and accepted for investigation by the Special Investigative Unit. Basic functions include the investigation of claims, analysis, development of facts from evidence that support our SIU and claims organization. This entry level role is a career path to our experienced Special Investigator II and Special Investigator III positions. A laptop computer, cell phone, MP3 recorder, and company vehicle will be provided. Applicants must have the ability to travel within the North Hollywood area of LA.
Position Qualifications:
- 3 years of insurance claims field investigation or professional investigation experience
- Possess knowledge of the principles of auto casualty claims process
- Excellent communication and time management skills
- Must demonstrate a thorough knowledge of Microsoft office applications
- Working knowledge of digital/document metadata
- Able to work within a team environment as well as independently
- Experience using internet and social networking for investigative purposes
- Must possess oral and written communication skills
- Completion of NICB Academies and/or NICTA Courses desirable
- A valid driver’s license and clean driving record required
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Skills Required
- 3 years of insurance claims field investigation or professional investigation experience
- Knowledge of the principles of auto casualty claims process
- Excellent communication and time management skills
- Thorough knowledge of Microsoft Office applications
- Working knowledge of digital/document metadata
- Experience using internet and social networking for investigative purposes
- Ability to work both independently and within a team
- Valid driver's license and clean driving record
- Ability to travel within the North Hollywood area of Los Angeles
- Completion of NICB Academies and/or NICTA Courses
Kemper Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kemper and has not been reviewed or approved by Kemper.
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Retirement Support — A 401(k) with company match and immediate vesting is paired with an Employee Stock Purchase Program, and an HSA employer contribution is noted for the HDHP option. These features strengthen long-term savings and financial security beyond base pay.
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Healthcare Strength — Comprehensive coverage includes medical, dental, vision, prescription, life and disability insurance, an EAP, and wellness programs. While plan costs vary by option and location, the breadth of core coverage is a clear pillar of the package.
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Leave & Time Off Breadth — PTO, paid holidays, sick time, and paid volunteer time are available alongside paid parental leave and other leave programs. This scope supports time away for rest, family needs, and community engagement.
Kemper Insights
What We Do
The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $15 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Auto, Personal Insurance, Life and Health brands. Kemper serves over 6.6 million policies, is represented by approximately 34,000 agents and brokers, and has approximately 10,000 associates dedicated to meeting the ever-changing needs of its customers.
