Site Reliability Engineer

Posted Yesterday
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4 Locations
In-Office or Remote
Junior
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Operate and improve highly available, fault-tolerant cloud services supporting Jira, Confluence, and Bitbucket. Build monitoring, dashboards, alerts, runbooks, automation, and reliability improvements. Debug and enhance backend code, optimize performance and scalability, reduce costs, and communicate technical issues to technical and non-technical stakeholders.
Summary Generated by Built In
Engineering | Sydney, Australia | Melbourne, Australia | Remote, APAC | Full-Time
Overview
We are looking for an engineer who is passionate about scaling Cloud services to join our growing SRE team. The SRE team owns the infrastructure, tooling and automation that Jira, Confluence and Bitbucket Clouds run on, and has a deep understanding of how Atlassian products leverage cloud infrastructure to meet customer reliability expectations.
We'd love it if you had an understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency.
On your first day, we'll expect you to have:
  • 1+ years experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring, tweaking dashboards, defining alerts, writing runbooks, etc.
  • 1+ years of hands on experience with public cloud offerings.
  • Familiarity with Unix / Linux operating systems.
  • Strong emphasis to debug, improve code, and automate routine tasks.
  • Backend engineering experience in one or more prominent languages such as Java, Go or Python.
  • Strong communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients).

It would be great, but not mandatory if you had:
  • Experience in EC2, ASG, Caches, SQS or equivalent in GCP / Azure.
  • Experience in datastores (RDBMS, time-series-database, NoSql, search, analytics).
  • Experience in microservice architecture.
  • Experience building web-services and clients using REST/GraphQL.
  • Expertise in JVM, Garbage Collection, and Performance Tuning.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
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Skills Required

  • At least 1 year of experience operating high-availability, fault-tolerant, scalable, distributed software in production
  • At least 1 year of hands-on experience with public cloud offerings
  • Familiarity with Unix or Linux operating systems
  • Ability to debug, improve code, and automate routine tasks
  • Backend engineering experience in Java, Go, Python, or another prominent programming language
  • Strong written and verbal communication skills
  • Ability to communicate complex technical issues to technical and non-technical audiences
  • Experience with Amazon EC2, Auto Scaling Groups, caches, Amazon SQS, or equivalent GCP/Azure services
  • Experience with relational, time-series, NoSQL, search, or analytics datastores
  • Experience with microservice architecture
  • Experience building web services and clients using REST or GraphQL
  • Expertise in JVM, garbage collection, and performance tuning

What the Team is Saying

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Atlassian Compensation & Benefits Highlights

  • Parental & Family Support — Parental support is highlighted through generous paid leave for birthing and non-birthing parents, plus fertility, adoption, and surrogacy benefits. Family-building coverage also includes IVF and fertility preservation.
  • Healthcare Strength — Healthcare is described as comprehensive, spanning medical, dental, vision, disability and life insurance, HSA/FSA access, and extensive mental-health resources. Support includes counseling and crisis services.
  • Retirement Support — Retirement benefits are noted as a standout feature in the U.S., including a company 401(k) match with immediate vesting. This structure supports long-term savings as part of total compensation.

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The Company
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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