WHAT YOU’LL DO
As a Site Reliability Engineer (SRE), you will be responsible for building and maintaining robust, automated systems that reduce manual intervention and improve overall system efficiency. They play a key role in incident response, performance optimization, and infrastructure management, often working closely with development teams to integrate reliability into the software development lifecycle
Key Responsibilities:
• Develop, test, and maintain high-quality software solutions, frameworks and automations.
• Collaborate with cross-functional teams to analyse requirements and design solutions around stability and reliability.
• Participate in code reviews to ensure code quality and shared knowledge.
• Identify, troubleshoot, and resolve various incidents, problems ensure DevOps/SRE best practices.
• Contribute to continuous improvement initiatives within the engineering team.
• Assist in mentoring junior engineers by providing guidance and feedback.
WHO YOU’LL WORK WITH
At H&M, you’ll be part of a global, cross-functional team focused on enabling data driven decision making at the core of our customer offering. Our mission is to empower assortment teams to efficiently and accurately plan and adjust demand for articles across all markets and touchpoints, with the flexibility to swiftly adapt to changing circumstances.
At H & M you’ll be with the Digital Foundation area which is integral part of the Commercial Tech Domain. This area builds on the existing Product Operations and Online Applications units, reflecting the organization’s evolution toward a more integrated digital capability and focusing on enabling teams to deliver with excellence. E2E Digital Operations - Critical product going forward, strengthening core capabilities in our new way of operating and supporting the E2E of our developing decoupled tech landscape.
You will work closely with a Product Manager (PM), Engineering Manager (EM), and Tech Lead to define, prioritize, and deliver frontend initiatives aligned with product and business goals. Together, you will ensure clear ownership, strong technical direction, and high-quality execution of deliverables.
WHO YOU ARE
We are looking for people with...
• 3+ years of experience in Site Reliability Engineering, maintenance & amp; operations and/or development.
• Strong working experience eCommerce.
• Hands-on experience with Firebase (Crashlytics, Performance Monitoring, Remote Config, inApp Messaging).
• Experience operating mobile applications in production: crash and ANR triage, stability rate ownership, release management through App Store Connect and Google Play Console.
• Working knowledge of the Apple and Google release model: review guidelines and approval flow, phased rollouts, app signing, certificate and APNs key management, annual OS releases and target API level deadlines.
• Experience supporting multiple app versions live in production simultaneously, with backward-compatible API and a minimum supported version strategy.
• Experience mitigating production issues without shipping a new build: remote config, feature flags, kill switches, server-side fixes.
• Experience defining SLIs / SLOs for mobile (crash-free users and sessions, ANR rate, app start time, client-side API error and latency rates) and analysing them by app version, OS version, device model and market.
• Comfortable using store reviews and ratings as an operational signal alongside technical telemetry
• Experience within solutions architecture and how to fast pinpoint causes of issues
WHO WE ARE
H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M here.
WHY YOU’LL LOVE WORKING HERE
At H&M, we are proud to be a vibrant and welcoming company. We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, useable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter in your application
Additional InformationThis is a full-time position apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the SmartRecruiters or career page.
Skills Required
- 3+ years of experience in Site Reliability Engineering, maintenance and operations, and/or software development
- Strong working experience in eCommerce
- Hands-on experience with Firebase Crashlytics, Performance Monitoring, Remote Config, and In-App Messaging
- Experience operating mobile applications in production, including crash and ANR triage, stability ownership, and release management through App Store Connect and Google Play Console
- Working knowledge of Apple and Google release models, review guidelines, approval flows, phased rollouts, app signing, certificates, APNs key management, annual OS releases, and target API deadlines
- Experience supporting multiple live app versions with backward-compatible APIs and minimum supported-version strategies
- Experience mitigating production issues without shipping a new build using remote configuration, feature flags, kill switches, and server-side fixes
- Experience defining and analyzing mobile SLIs and SLOs, including crash-free users and sessions, ANR rate, app start time, API errors, and latency
- Ability to use store reviews and ratings as operational signals alongside technical telemetry
- Experience with solution architecture and rapidly identifying issue root causes
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
